Zero FoxtrotReviews of zerofoxtrot.com

Ordered a 2xl in silkie shorts and it said it would fit a size 41 however they fit like a fn small. The size chart is not accurate.

My experience with ZERO FOXTROT up to this point has been AWESOME. Their website was easy to maneuver and they offer great discounts. I just made my first purchase from ZERO FOXTROT and when I receive the Pants that i ordered i will update my review.

I’m reading the reviews and some are saying is bad and a scam but I think u people are trying to put a bad name on this company I’ve been buying from ZERO FOXTROT 2 years straight and almost every month I buy a shirt and you know why because they have an excellent customer service and they reply the very next day but the most important thing for me is the Awesome designs, quality and how it adapts to your body as soon as you put them on So Thank You ZERO FOXTROT for making these badass awesome shirts 🇺🇸🤘🏻

Ordered a woobie hoodie from them and within a week it was falling apart, been waiting months for them to restock any style at all in my size (L/XL not uncommon) here we are almost 4 months and they are only willing to refund base price so I'm out a hoodie and money dealing with these people.. trash ass company When you mess up as a company you make it fully right. You don't offer on site credit that can't even get me another hoodie without more shipping and handling fees.. they should cover all that. I wouldn't order a $2 sticker from them again.

I read a bunch of negative reviews on Zero Foxtrot after ordering the Tac 2.0 jacket and I almost canceled my order because of how bad they were.. Customer service responded quickly to my concerned email and they apologized and asked that I consider them in the future.. I ended up sticking with the purchase.. I'm very glad I did.. They shipped within a day or two and I received the jacket today. The look quality and fit all met and exceeded my expectations. This is an awesome jacket. And for the money spent I highly doubt there's much out there that can compete.. I have no idea why they have received the negative reviews that I've read. For me they were top notch across the board. From what I've read it seems there may be a company calling themselves Zero Foxtrot outerwear or something similar that may be the actual culprit .

Ordered a Shirt, Tank top and a hat on the 2nd. Says it arrived at my local UPS on January 8th. I had an expected delivery date of the 11th. The 11th comes and goes by, nothing. I tried to contact UPS, get nothing. I tried to contact USPS, get nothing. I sent ZF an email, get nothing. The only thing that got promptly done was my chargeback by my bank and they manage to get me back my funds within a day. Don't buy anything from this company, support other American made companies.

The K9 Tac harness I bought from Zero Foxtrot was of extremely poor quality. The straps/buckles would not hold position and came loose every time within a couple of minutes of tightening because they had no mechanism to hold the straps in place. The straps are free to slip and slide all over the place, which causes the dog to slip right out of the harness. I attempted to review this product on their website but of course, they only post good reviews. I won't be trusting this company again.

They do not follow their own disclaimer about exchanges or returns. They report that a product they sell called silkies are ineligible for return/exchange. Please see their email and disclaimer below. Thanks for reaching out. All Silkie products are ineligible for returns or exchanges as stated on the product page, which is why your return/exchange is being rejected. Unfortunately, there is no exception to this policy. We do apologize for the inconvenience. Their disclaimer states as follows…. *DISCLAIMER* Due to the nature of this product, we cannot accept returns or exchanges of opened silkies products. In short, we cannot accept returns on products that have touched your huevos. My email to them… Your packaging has a zipper closure, so there is a never a way for you to know for sure if a costumer has or has no tried the product on. My husband did not try any on, as he removed the item from the zippered bag and realized how small the medium sized silkies were he placed them back in the bag. With your reasoning, I cannot tell if you’ve sold me used silkies since the packaging does not ensure that you’ve sold me a brand new item. As I stated previously all I would like is an exchange for these gifts but no problem, as I will never purchase from your company again and the BBB will revive a complaint