Zero FoxtrotReviews of zerofoxtrot.com

Great clothes but it took over 3 weeks to my order. You're killing your brand guys.

Placed order Aug 22nd it’s September 4th and I have yet to receive my order of 2 shorts that were in stock… I live in Houston TX…. The company is in Austin TX….. Probably will not be buying from this company again… plenty of other companies doing the same thing.. service should be a priority for a new brand…

Placed an order for a pair of shorts on Thurs Aug 29,2024. I paid for 2 day express shipping. My order has yet to even move. When looking up tracking info, all it says is label created. Granted, Monday was Labor Day, I’ll allow a one day grace period, but it hasn’t even shipped yet and tomorrow is Thursday, a week from ordering. So much for 2 day shipping. If my order isn’t delivered by Saturday and shipping charge fully refunded, I’m calling my CC company to dispute the charges. DO NOT WASTE YOUR TIME WITH THIS COMPANY. They’re a sham.

Website claims orders ship within 1-2 business days. Mine took TEN days to ship. Was supposed to be a birthday present for my son who is a marine veteran. When you email them you get an automated response. LAME! His birthday was yesterday and the order still hasn’t arrived. Customer service sucks… I will never order from them again that’s for sure. There’s plenty of good companies out there that know how to run a legit business…these guys definitely don’t! Don’t order from them.

They lie about shipping times. Took over a week to CREATE THE SHIPPING LABEL.

First purchase of two shirts came in on time. Size charts were correct. Nice threads.

Ordered, 10 days later, I cancelled the order. The order never shipped. The delivery pigeon must have died. However, I did get my refund.

Shipping times are looonng. They definitely do not ship within the time frame they claim. Ordered on a Saturday the claim weekend order process and ship mon-tues they didn't ship the order till the following Monday and they use the ups-usps shipping which is a 7-10 business day delivery window. They do not say that in the website in the least Took about 11 days to receive my order. When I reached out to customer service it took 2 days to get a response and after it " ships from them" it's a UPS/USPS issue. They also claimed it was " busy time" which idk what's going on a random week of June that makes it your busy time but .