ZenfolioZenfolio founded in 2006, provides everything you need to build your ultimate photography business. Create stunning online photo galleries and a professional portfolio website in minutes. Share, proof, and sell your photos and videos online with one powerful solution. Grow your business with integrated tools that assist with booking clients, marketing and photo culling.
Zenfolio (zenfolio.com) has 302 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Claim this listingInternet & Software · El Monte, California
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Internet & Software · Los Angeles, California
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Internet & Software · San Francisco, California
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Internet & Software · San Francisco, California
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302 approved reviews, newest moderated first
Nina
Alex was informative and friendly. Answered all questions. THANKS!
Response from ZenfolioSep 18, 2024
Thank you so much for your kind words! We're thrilled to hear that Alex was able to provide you with the support and answers you needed. We truly appreciate you taking the time to share your experience, and we're always here if you have any more questions. Thanks again!
T A.
Dennis is patient and helped me a lot
Response from ZenfolioSep 17, 2024
That is awesome to hear! Thank you for sharing your feedback, and please let us know if we can assist you further.
Stephan N.
I have no clue why my images (supposedly not "archived") don't show up in a password protected gallery. This "archive" thingy is a catastrophy... And I have been a paying customer for almost a decade. Retrieving the files, so says Zenfolio, takes some 12 to 14 HOURS(!) from wherever they are. Has Zenfolio moved back to the early days of the internet?
Response from ZenfolioSep 19, 2024
Thank you for sharing your concerns with us, Stephan. We're sorry to hear that you're experiencing difficulties with recovering your galleries from Archive. We understand how frustrating this can be, especially as a long-time customer who has several images uploaded to your account. Please know that our Customer Support team is available to assist you directly and provide a resolution. You can reach them at [email protected], and they’ll be happy to help with retrieving your images as quickly as possible. Thank you again for your feedback.
MJW
Be prepared to see this message all the time, instead of your actual images.
Response from ZenfolioSep 19, 2024
We appreciate you taking the time to share your feedback. We're truly sorry to hear about the issues you're having with the archive process. Please feel free to reach out to our Customer Support team at [email protected], and they will assist you in resolving this as quickly as possible. Thank you for your continued support.
Ellen
I have been impressed with your service from day one. You treat people as they wish they were treated, like somebody. Thanks for making me feel like I mattered…even though I sold virtually nothing….long story. I hope to be back. Ellen
Response from ZenfolioSep 16, 2024
Thank you so much for your kind words and thoughtful feedback. It means a lot to us that you felt valued and appreciated throughout your experience. We’re here to support you, no matter where your journey takes you, and we hope to welcome you back soon. If there’s anything we can do in the meantime, please don’t hesitate to reach out.
Robert
Všetko funguje super. Chcelo by to ale možnosť jazykových verzii na osobnej stránke. Týmto by ste sa dostali o ďalší krok vpred pred konkurenciu. Môžem mať klientov hovoriacich rôznymi jazykmi a bolo by super aby si klient prepol do svojho jazyka.
Response from ZenfolioSep 16, 2024
Upozorňujeme, že na pomoc s touto odpoveďou sme použili Prekladač Google. Ďakujeme za vašu cennú spätnú väzbu. Sme radi, že sa vám všetko darí. Vaše návrhy na jazykové možnosti na osobných stránkach si veľmi ceníme a súhlasíme s tým, že by zlepšili zážitok pre klientov, ktorí hovoria rôznymi jazykmi. Váš nápad určite postúpime nášmu tímu na budúce posúdenie. Ešte raz vám ďakujeme, že ste sa podelili o svoje myšlienky a pomohli nám zlepšiť sa!
Ed T.
I have used Zenfolio for about 17 years. I loved everything about Zenfolio (including some great customer service people) until they did the "Archive Gallery" thing--which was like a head-on collision with a tractor trailer. It eliminates Cover Thumbnails from galleries making your site look awful. It's embarrassing, terrible. They gave us no alternative to archiving--I"t's your problem, just deal with it" they said. I would prefer to stay with Zenfolio but Archiving is not acceptable so I have no choice but to move on.....
Response from ZenfolioSep 19, 2024
Thank you for being such a long-time Zenfolio customer and for sharing your honest feedback with us. We’re truly sorry to hear that the implementation of the Archive feature has caused such frustration, and we understand how this has impacted your experience. We’d love to work with you to address these concerns and see if there’s a solution that might help. Please don’t hesitate to reach out to our Customer Support team at [email protected]. We’re here to assist however we can.
Michaela
Perfectly works super
Response from ZenfolioSep 3, 2024
We are so happy that it is working great for you, Michaela. Let us know if we can be of any help along the way!