Zaxby'sReviews of zaxbys.com

I met the sweetest girl at zaxbys in shepherdsville ky the other day. Her name is Kaylee, she was fast, efficient, my food was hot, I didn’t have to ask for condiments or napkins she made sure everything was in my bag when I received it. She had a smiling face, made me feel like my time mattered. It did I was on my lunch break. I wish all fast food restaurants had a Kaylee working for them. Thank you Kaylee for making my hectic day a better one when I stopped for lunch.

When I walked into the business, the associate did not greet me, but asked, "Cash or credit?" Customer service has gotten poor and geared to money. It is sad. In addition, I asked for my drink to made with sweet tea, unsweet tea, and lemonade. I asked the cashier was the drink made with all three drinks, she assured me it was. However, that was not the case. It was too sweet for me to drink. I use the unsweet tea to cut the amount of sugar in my drink. Sad to say, after I got home, I learned there was no utensils available for me to eat my salad.

Nastiest food ever put in my mouth . Should of just order salt. Gave my food away . 24.00 for 4 pcs. And chicken sandwich. Nasty ass food . I've been a chef for 24 years . Road trip and stopped. Just nasty , all you can taste is salt . Will never go back ever .

The ice machine was out of order. The drinks had too much carbonated. The restrooms were nasty. Soap dispenser and paper towel were out. I went to Gadsden 35901 and was not happy

Ill never go back to the newberry zaxbys I waited 30mins in line for me to get home and realized my tenders were hard and not edidible like they were sitting in a hot hold all day it happened on night shift a hour before closing you need a new night crew that's ridiculous I bet the person in front of me that had everyone waiting for 30 mins had fresh food

🤤🤤🤤🤤🤤🤤Zabys

I went to Zaxby’s on south cumberland in Lebanon Tennessee and my experience was absolutely amazing. Food was fresh and lobby was clean. Two lady’s named Mariyah and chysti helped me. They were very kind and made me feel more than just an ordinary customer.

143 Highland Crossing, Ellijay Drive-through was horrible, they had to ask me multiple times to repeat my order, I speak perfect English. They triple charged my debit card and my gift card balance was used as well but did not go towards my bill. Gift card showed zero after this as well. I got a statement from my bank, brought it in, the manager behind the counter said it I was charged in error and his manager/owner also said I was owed money back. They still refused to issue me a refund. I would strongly advise not to visit at this location.