Zaxby'sReviews of zaxbys.com

McCrays Mill Road location Zaxbys has Great food at a decent price. With great customer service.

Customer service was horrible drive through girl at the window

I thought last time I visited was just an off day so I went again today. HORRIBLE. Old dry wings with very little sauce probably dried up sitting too long. Fries were half cooked so last time wasn't just an off day appears to be the new way of business at the Lexington nc zaxbys

Service was horrible waited in line for 30 minutes and the cashier was either there for five minutes or gone for 10 horrible

IT WAS HAIR IN MY SALAD , 2 STANDS 2 DIFFERENT COLORS FROM ZAXBYS IN CLINTON MS !

I came here for a second time and it was better than it was the first time.

I just went to Zaxby's for the first time 2 days ago. I was very unhappy because they have NO dressing or sauces I can have. I am allergic to MSG and potassium sorbate I asked for oil and vinegar but they don't have it! The blue salad was good but I had no dressing because their dressings have preservatives I can't have. I wish they would consider folks with allergies

I placed an order online on May 28, 2026 through Instacart. It was delivered by an Uber Eats driver. The Chicken and Bacon wrap was delivered to me without any Chicken or Bacon. I called the Zaxbys at the number on the receipt the next day because that's when I discovered no meat. Left a message No one called me back so I went to Zaxbys on Rt. 87 in Sanford NC. I explained what happened. The manager told me they couldn't do anything because I ordered through a third party. However, the receipt indicates the good originated from that store. They told me to contact Uber Eats. What sense does this make??? Uber Eats merely delivered the order they didnt make it. They all stood there looking blank at me. Lost a good customer.