Zaxby'sReviews of zaxbys.com

I went to the zaxbys on Lexington road in Georgetown KY and was told my boyfriend would have to wait 20 mins for chicken wings ain't y'all a chicken place so you should probably have chicken all the time right

Just had the 2019 Zensation. Very disappointed in the new dressing. Looked forward to the return for a year, bummer! Zaxby's Please go back to Original Asian dressing!

Will never eat at Zaxby's again. Very nasty experience.

This is strictly for the online pick up. Food is great. Even price is fairly easy to deal with. The issue is ....if you say u can bypass the fine in line to get your food then that should be what happens. Twice I've ordered online and the same thing happened...no one at the pickup counter and everyone sees me waiting(including management) and just continue on. Poor service in my opinion.

Good food and service!

I went to the Zaxbys in Algood Tennessee on Dec 1st at 6pm went thru the drive thru and ordered a Cobb Salad and fries. Got home ate it went to bed later woke up sicker than a dog was sick all night long and again today going to the bathroom . So I called the store spoke to. Kimberly Pardini she was the General Manager explained to her what had happened and she got defiance said that the stomach flu was going around and I probably had that and I said No I didn't get sick until after I ate the salad. I am 65 and disabled. I was so upset because of my sickness and she said this to me so I asked her who the owner was and she said Chris Fuller and that he would call me later . I can't believe this is happening you get sick eating there food and than they blame you. This is not right they should not treat you this way.

I went to my local Zaxby's tonight and decided to try the new Sweet and Smokey chicken sandwich. I have to say that I was very disappointed in the sandwich. The chicken itself lacked flavor and the potato bun was a bit soggy. I go to my local Zaxby's quite often and tonight was a real let down. I suggest taking that recipe back to the kitchen and trying again. I felt like I wasted my money tonight. This was the first time I've ever felt this way about Zaxby's and I have been eating there for many years.

My complaint is not about the employees they have always been very nice. My complaint is about removing the Zensation Salad. That was the only reason that I went there. There are plenty other places to drive in or go in and eat. Now I have no reason to buy from you! Worst marketing decision from any business I have ever known.....you screwed yourselves.