Zaxby'sReviews of zaxbys.com

Zaxby’s oftentimes mess up my order! I sometimes have to return to long-waiting lane lines, to complain, before leaving with what I actually ordered! Not happy with that at all!

Well, I normally don't leave reviews on any place. This is the 3rd time in a short while that these people somehow screw up an easy order. "20 Boneless wings wimpy." I stated that loud and clearly and somehow they think that mean 15 boneless wings (not on the menu by the way) and put teriyaki sauce on it. How do you mix up teriyaki and hot sauce? Guys in the back this is for them. I worked as a high volume cook for 3 years and this is ridiculous. Put the blunt down that everyone by the drive thru speaker can smell you smoking and learn how to do your job.

1 Star for Customer Service. Zelda Rd, Montgomery AL. Drive Thru Staff..Rude, disrespectful and unprofessional. They don’t listen when you order; rush you when you order; stand around looking in customer’s cars laughing and talking about them. If you’re talking to one employee at the window about an issue with your food, the girls on the floor will stop what they doing lean out or come out to see who that employee is talking to. If you ask about your order they just gave you, they rush you away from the window with a quick rude answer “ it’s in the bag” you get home and it’s not in the bag! Employees are Confrontational with customers after they’ve been rude first. They will Close the window while your talking if they don’t like what you’re saying.

It seems that every Zaxby's we go to is amazing. They're some of the nicest people in the fast food industry I've ever met.

Due to security reasons I will not post my location. The zaxbys where we live is Awsome! All of my coworkers from previous jobs and current is always going to zaxbys As for my wife and I she likes sweet and I like spicy so we meet in the middle and get sweet and spicy wings! THE SAUCE IS FANTASTIC! I normally like my sauces on the hot hot side but this sauce is boisting with flavor I mean delicious Pair it with a nice cup of ranch bam! They must have got this recipe from the sauce boss personally! Good job zaxbys! Let the haters hate your doing it right with sauces like this!

Love their food

Terrible service waited 25 minutes and still no food. The two customers behind me got thier food quickly no problem. I asked for my money back , but assistant manager refused and wouldn't even give my receit back to me. I will never go back. Zaxby's you are awful!

Zaxby's is a wonderful place to dine at,the quality of the food is superb and is complemented by great managers who provide customer service at a very high professional level not only to the public but to their staff members as well..cliff,Rick,cherry and angel go above and beyond to do so on a daily basis..thank you