Zaxby'sReviews of zaxbys.com

I drove to the Zaxby in Dublin to get some food. I ordered a house salad fries and chicken taco. Well, when I got home the power was off so I couldn’t look at my food but when it came back on my salad was old. It had been prepared in the cooler for some days because the meat was cold( fried chicken) the two and half tomatoes were soggy and the cucumber. Cheese was stuck together. I paid 17.00 dollars for this to be unacceptable and I droved 30 miles to get this food. I will never go there again. I’m calling the manager to see if they can compensate me.

I use to eat at zaxbys until I found out the company hires with out fully checking background on hired individuals especially executive position just blows my mind I mean I guess if anybody that would no the dos and don't of sexual misconduct more than anybody else would head of H.R. Michael Torres. So if you had done a little digging maybe you might have saved yourself from hiring the lowest scum know to man.

I put in my order at 5:20 pm according to my receipt. 5 or more customers came in and placed their order AFTER I did. The first one after me was called then the second, so I attempted to ask a manager what was going on and explain that my order was in first yet I’m still waiting while two customers that arrived after me and placed an order the same way I did are leaving or gone. The first time I said something she didn’t do anything, just kept talking to customers that would come up to the counter. Then two more customers were called that arrived after me. I said something again, all she said was the orders are prepared in the order received. I said, “ Exactly! I was here first and have been waiting quite a while. She then asked someone in the back when my order would be out. All she said to me was waiting on grilled chicken. I finally got my order at 5:44pm 25 minutes after I placed the order! Totally unacceptable! Furthermore, the employees are more concerned with the online orders and door dash orders than the people standing in front of them! You have totally lost a customer, The so called manager was useless and offered no help or explanation at all. Your stores have their priorities out of line!

Please, please bring back the Zaxby banana milkshake. I haven't had a good brain freeze in years!

Why would a restaurant in business to make money do away with a salad dressing that’s traditionally made for the seniors. How do you just do away with thousand island dressing. That’s what’s wrong with this world today we will no longer eat Zaxby’s again until they decide to get the dressing back for their salads.

Won't get it again. Both times I had it at the Gallatin, TN location it was just ok. Sweet tea sucked. Fries bleh. Also don't like they have high fructose corn syrup in their sauce.

great food great prices and super great staff okeechobee fl location

I went to Zaxby in Valdosta, Georgia, on Inner perimeter. I ordered 2 signature sandwich meal, and let me tell you that the chicken was tough and the fries were just warm. I paid almost 17.00 for rubber chicken and 2 box of half warm fries. Never again will I go back there... terrible meal....I always thought that Zaxby food was great. Well I truly have changed my mind as of today... nasty food... shame on you Zaxby...