ZadarmaReviews of zadarma.com

For three weeks now, I've gone back and forth using their CHAT and still no resolution at getting my virtual number working to be able to send/receive SMS Messages from my cell phone or receive email notifications. No one can complete a troubleshooting request and each session has been a minimum of 1.5 hours.

SCAM - Wollen nur deine Daten. Verlangen nach Gasrechnung oder was auch immer..

Great, have TLS and SRTP encryption (which is a must), 100 free minutes on the standard plan, 0,4€ test credit, free PBX with free allowance to one external line (only for incoming calls), great codecs support, PBX feature rich, does not have the cheapest rates but its not expensive either and worth it for all the free features, support easily reachable by chat, calls can be recorded, interfaces are super nice and easily navigable (web/ios/android), billing by second from the first one on the standard plan. On the other hand many bad reviews about suspended account, call prices are rounded at the upper sum, no free outgoing stream on external line and you need to buy at least 3 externals streams which are more expensive then getting a line with them or elsewhere, no encryption on external lines (server to server), super minimal options for external lines, registering requests timeout can not be setup (for external lines) and external line first registering is random and not instant you have to wait with no log/status indication… android app does not work for incoming calls… support is just helpful for simple thing once you get technical they are fully useless, I was in the edge of canceling my account because it did not work with Linphone with encryption for incoming calls support were super useless, finally I found the issue by my self which is AES128 Cypher need to be enabled for SRTP on the advanced settings with linphonerc file because incoming calls are using AES128 Cypher… it’s a pitty that the support is not technically qualified, I just asked for the specs for TLS and SRTP and none was able to answer from the 5 different agents I spoke with. lastly Called-ID numbers are limited to 3, increasing to 5 numbers would be great, number can not be edited without contacting the support :/

Absolutely disgusting service. I sent all my documents, passport, residence permit and that is still not enough for the verification of the VIRTUAL number...

My experience is very positive, as I didn't initially expect that for 2USD a month I'd get a local number, an option to get free incoming calls using the app, and a technical service that answers in less than 5 minutes from their website and actually helps you. But it all happened :-) (And I contacted them several times).

Horrible support not helpful at all giving generic answers and I’ll rather to talk to a chat bot. They ignored the details of my question multiple time and just providing general, unrelated answers. I truly regret using the service and I will disconnect soon, Only because of the terrible support.

La pagina anda bien, su app excelente, pero minimo debes habilitar por 3 meses para que te pueda activar todas las funciones. Así que si activas solo por un mes, no te sirve, no le encuentro el sentido a eso, me parece que si ponen para comprar para un mes, ya deberia funcionar todo, es una critica para mejorar, todo lo demás esta muy bien, pero solo ese problema, porque no le encuentro el senido, para que ponen para comprar un mes, siendo que no va a funcionar, mejor hubiera sido que pongan para activar a partiir de los 3 meses para adelante, y ahi solucion

This thing is fake,Don't try try it,I bought a number from them,Denmark number,This guys keep asking for different stupid stuff even after giving all documentation, Simply use My second line app.Zadarma is a huge scam,Don't try it.