ZadarmaReviews of zadarma.com

Bad customer service, not taking responsibility on issues. i have 2 numbers for more then 2 years, and now . im not getting messages for few days they are blaming the whole world but themselves. the representative is probably AI or not trying even a bit named Veronika.

Ahora resulta que también compre herramientas que no necesito con el único fin de gastarme el saldo de la cuenta, esto roza lo absurdo. Señores Zadarma ya me canse de escribir a soporte y lo único que recibo es la misma negligencia, operadores que toman 3 dias en responder y su respuesta es "Por favor explique el problema y envié el reporte de llamadas", cuando tiene esa explicación sin exagerar unas 15 veces en el mismo ticket, con todos los reportes de llamadas. Ósea no leen el ticket, luego respondo con la informacion y la respuesta es "Pruebe ahora si ya funciona", respondo que no y loque recibo "Por favor explique el problema y envié el reporte de llamadas", De verdad ?. y Acaso ustedes no son los dueños de la empresa como para ver la trazabilidad? Si en verdad desea ayudar aquí están los ticket #804778 #809608, porque como explique su correo de soporte es negligente y solo sabe responder esto "Por favor explique el problema y envié el reporte de llamadas".

They fish for US passports data, stay away!

Don’t even bother trying to get a plan with Zadarma. They will not port your numbers over. Even though they say they have sms you need to register a campaign and get written permission from people in order to send an sms. You can recieve sms but are not able to respond in US. Very bizarre system. They tout all these amazing features but it’s all smoke and mirrors!

Mucho proceso en la integración para que luego no funcione...

They simply blocked the phone number to which my bank accounts were linked, without any warnings. I am very disappointed with this company. Although it used to be the best company in this field.

Zadarma.com is a complete scam. They collect your payment as soon as you sign up—before you can even access or use the service. After paying, you're immediately forced into a broken and frustrating verification process that leads nowhere. I submitted my documents, including my business registration, but their system keeps looping me back to take a passport photo and a selfie again. There are no clear instructions, no confirmation, and absolutely no access to the service I paid for. The pricing may seem attractive, but it's a catch—they're more focused on collecting your personal information than actually providing the service. It feels like they’re intentionally stalling while holding on to your money. Their customer support is completely useless. I opened a support ticket, and all I received were copy-paste replies with no real help or resolution. After reading more reviews online, it’s clear I’m not the only one. Many others are calling them out for fraud, data harvesting, and unethical practices. This website and its practices must be reported to the FBI. I will also be making a video to share my experience and warn others not to fall into the same trap. Avoid Zadarma.com at all costs. This is not a trustworthy company.

Company is a scam fishing for US passport data. Do not upload your US passports!!