YoufitReviews of youfit.com

You Fitness/ ABC Fitness Solutions apply epredatory billing practices I could not visit any YouFit facilities months due to knee injury and work out of State relocation. However, they didn't allow me to cancel my men have a membership even though I emailed them proof of new residence and dosct's notes. YouFit outsources memberships management with ABCFitness. They denied my cancelation requests for months. At the end, I ended out paying almost $30 monthly for 8 months, without even been in Florida

I have been trying to cancel for over a year now. They wont let me. I have proof I have cancelled and moved out of state as of last April. And I'm still getting charged every year. There is a law against this. This company needs to be put out of business.

Rejoined youfit Chester on Wrexham road. Impressed. Unlike total fitness, it's clean, friendly , warm adjustable showers , warm swimming pool and jacuzzi, and much cheaper. So glad I left total fitness and joined Youfit in Chester . Highly recommen.

My daughter sign up to Youfit for a year on a special deal at the time, to end in November of 2024. After November we were charged over $89.00 for what I don't know. I went to the Youfit in Wellington to talk with the manager, he said he was new and taking over from the old manager. I had contacted Youfit by email and said I want this account closed, they sent an email back and said at the end of the month it would be closed. I just got a charge to my credit card for three month again. This place is a scam and a lawsuit should be filed by class action.

YouFit major stealers they tried to change the monthly payment on the wrong card of course it was declined and the administration didn’t take the time to let me know they just went and apply a “Declined fee” more than 30.00 it s a rip off! Don’t go to this gyms

Its terrible,the gym is extremely small with barely any equipment .One week after coming to this gym I got a fungus on my hands because they dont clean the equipment.Very bad gym

Based in UK if I’d read these reviews previously I would never have signed up for a 3 month deal with YouFit. Prior to ending the contract, I gave over 4 weeks notice, got confirmation of this. 3 months after it expired with no contact from YouFit, a debt collection company contacted me saying I owed £68 which I didn’t. The situation was made worse by membership not having a direct dial number and no surname of the person in charge. Make sure when you cancel your membership you keep proof and notify your Bank at the same time.

I do not recommend YouFit in Altamonte Springs for short-term visitors or those looking for a non-commitment plan. I had an extremely disappointing experience with YouFit: - On October 3rd, 2024, I visited the YouFit Altamonte Springs location and inquired about a non-commitment, 1-month membership since I would be visiting relatives for 3 weeks. I live outside the US, and after my visit, I would no longer be using the gym. The staff was friendly and informed me that I would only be charged a one-time monthly fee of $65.12 for a non-commitment membership. - A month later, I noticed a charge attempt of $54.59 on my card. I immediately contacted YouFit’s customer support team and also CC'd the Fitness Manager at the Altamonte location. I asked them to stop charging me since I had already paid for the one-month membership as explained by their staff. - The customer support response was as follows: "Per the terms of your agreement, your account must be current, and you must provide a 30-day written notice to cancel. Therefore, you are responsible for any payments that are past due or fall within the notification period. I apologize, but we are unable to waive any scheduled invoice payments. Please remit $132.89 to finalize your request." I admit I should have read the terms and conditions more carefully after being told by staff that it was a one-month membership. However, I sent the requested cancellation notice and reiterated that I only used the gym for 3 weeks back in October. - Despite this, I continued to receive emails demanding payment for a service I was no longer using. In late December, my relatives in Florida received a letter from a collections agency, Aldous & Associates P.L.L.C., demanding $194.34 and threatening to report my account to credit bureaus if ignored. Letter attached. I am extremely disappointed in YouFit and would strongly advise against joining or using their services. Their membership options are misleading, and the front desk staff is unprepared to provide accurate information. As a result, I’m now dealing with an attorney over an unreasonable charge while living outside the US. YouFit doesn’t seem to care about customer satisfaction or well-being; they’re more focused on finding ways to take your money, even through threats and intimidation. I’m sorry to those in the US who may also have to deal with this frustrating situation. EDIT (Jan 15th): As expected, YouFit replied to my review with a worthless response, blaming it on myself and not taking any accountability for having an unprepared staff at their Altamonte Springs location. I still have the $194.34 debt for a service a never end up using. Shame on you, YouFit.