YoufitReviews of youfit.com

Subject: Positive Feedback and Suggestions for Facility Enhancements; I recently joined You Fit Birmingham and wanted to share how impressed I am with your team. The staff members are incredibly friendly, welcoming, and consistently go above and beyond to help members. Their dedication creates a fantastic, supportive atmosphere. To help maintain the high standards of the club and further elevate the member experience, I would love to share a few constructive suggestions for future investments and maintenance: • Gym Floor Equipment: While the current setup is a great start, upgrading some of the older cardio machines—particularly those showing signs of wear and rust—would drastically improve the workout experience. Additionally, adding a StairMaster and a dedicated abdominal crunch machine would be highly popular additions that many members would love to see. • Deep Cleaning & Professional Services: The staff do an absolute level best to keep the changing rooms tidy, which is greatly appreciated. However, to truly maximise hygiene standards, it would be wonderful if management could appoint professional, dedicated cleaners. Outsourcing this would allow the gym staff to focus fully on members while ensuring the facilities remain pristine. • Spa & Thermal Suite Refresh: A focused deep clean in the spa area would make a massive difference. Specifically, the ladies' sauna (especially the door) and the steam room would benefit from some targeted maintenance to eliminate unpleasant odours and refresh the spaces. Thank you for your time and for employing such a wonderful team.

Youfit is a nightmare. I hired a personal trainer & I signed a contract allowing direct withdrawals from my account for the trainer. When I informed the trainer that I was discontinuing, Youfit deducted monies from my account once but then never again. I maintained my regular membership which was deducted every month. HERES THE NIGHTMARE, a year and a half later $700 was automatically deducted fm my account from a company I did not recognize. Youfit subsidiary company deducted all the payments in one lump sum. I will never use them again.

Greetings. I want to express my dissatisfaction with your club in Margate, FL (33063). For a long time now, your Zumba classes have been frequently interrupted by the instructor. Now, your exercise room has been without electricity for over 10 days. It's unacceptable that this is happening; it's wasting our time and money, and of course, the classes we paid for haven't been honored. You're charging for a service you're not providing. It's truly shameful of you

Very disappointed with YouFit on Race Track Road in Tampa. I went to the gym in person to cancel my membership, thinking it would be a simple process. Instead, I was told they could not cancel it at the location and that I had to contact ABC Fitness Customer Care online. They handed me a business card to contact Customer care. What really surprised me was learning that there is also a $23.99 fee just to cancel the membership. In my opinion, that is completely unreasonable. If you can sign up for a membership at the gym, you should also be able to cancel it there without being sent to a third-party company and charged an additional fee. This cancellation process feels designed to make it harder and more expensive for customers to leave. In my opinion, charging $23.99 just to cancel a gym membership feels like highway robbery. Anyone considering joining should ask specifically about the cancellation process and all related fees before signing up.

I cannot recommend Youfit based on my experience. I followed their cancellation process exactly as instructed and submitted all of the documentation they requested. After doing everything they asked, they still refused to honor my cancellation, claiming my documentation was insufficient. The entire process felt unnecessarily difficult, dismissive, and lacking in compassion. Customers should not have to repeatedly provide additional documentation after meeting the stated requirements. If Youfit has a cancellation policy, it should be applied fairly, consistently, and with respect. I hope Youfit reevaluates how it handles members who need to cancel due to legitimate circumstances. Unfortunately, my experience left me feeling disappointed and undervalued as a customer.

Unfortunately, the YOUFIT Gym in Miami located at 3900 SW 112 Avenue is a mixed experience. The location is convenient, the staff is friendly, and the cleaning crew does an excellent job maintaining hygiene standards. Full stop. The problem is the equipment. Much of it is dated, worn, and in noticeable disrepair. Some machines go weeks without being fixed, and the plastic/leather padding on several pieces is in terrible condition. The gym also has a limited selection of equipment, so expect to move around and wait for certain machines to become available. I cannot speak for other YOUFIT locations, but this particular one is substandard. Before becoming a member, I strongly recommend visiting other YOUFIT gyms in the area — and considering alternative fitness centers that may offer better-maintained equipment and a more reliable workout experience.

Absolute joke of a gym in East Kilbride!!! People so rude and manager was so ignorant towards staff!!! When reported it, was all swept under carpet( usual) never go back near it and warned people of it too. Need to sort out their management as so rude and unhelpful

Terrible experience, minus the gym itself being very basic and dirty, the YouFit enrollment program is a complete and utter joke. They lock you into a contract, with little to know explanation that you're signing up for that when you apply online. If you cancel the subscription without giving prior notice, they will continue to charge your account, and eventually you'll accumulate debt that they claim they will be "report to the business bureau to hurt your credit". This is not a fair company, they only care about your money, stay away.