Terrible experience, minus the gym itself being very basic and dirty, the YouFit enrollment program is a complete and utter joke. They lock you into a contract, with little to know explanation that you're signing up for that when you apply online. If you cancel the subscription without giving prior notice, they will continue to charge your account, and eventually you'll accumulate debt that they claim they will be "report to the business bureau to hurt your credit". This is not a fair company, they only care about your money, stay away.
RB
ROBERT B.
My old gym cancelled Silver Sneakers
My old gym cancelled Silver Sneakers. We looked at other gyms in our area. We decided on Youfit (Sandal foot Boca Raton FL) I am a former elite power lifter. I also was a strength coach in a University. Youfit is not a power lifting gym. However, it has platforms for squat, and deadlift with more than adequate weights. It also has a bench area with dumbbells. The machines are both plate loaded, and pin machine. They are very functional. The gym is very clean. The mgt. is very friendly, and accommodating. I enjoy working out there. There is no reason to say you cannot work out there.
ND
Nicole Da S.
I had a very disappointing experience…
I had a very disappointing experience with this gym. I cancelled my membership after a payment issue where my bank initially authorized the charge and then declined it. Instead of working with me when I tried to fix the payment, they added a $23 late fee within just a few days and refused to waive it. No one made any effort to help or offer a solution — they simply directed me to close the account.
On top of that, my membership rate was increased without any email or prior notification. That is completely unprofessional.
The gym itself is very basic — no sauna, no pool, limited classes, and nothing special in terms of amenities. Yet they charge cancellation fees and make no effort to retain customers or provide decent customer service. For less than $42 a month, there are many other gyms that offer far more value and actually care about their members.
I would not recommend this gym based on my experience.
VS
Victor Simão M.
Very disappointed with YouFit
Very disappointed with YouFit Boca Raton, especially the way they treat their clients.
The gym itself is disgusting. It often smells bad, there is rust on the equipment, and poorly maintained. It does not feel clean or well cared for.
The biggest issue is their billing and cancellation practices, which feel unfair and misleading. I have been a member for nearly one year and I already canceled my membership, giving the required 30 days’ notice.
This makes no sense. If my membership is canceled and I am only finishing the final month, they should charge only the remaining monthly fee to complete the year. Instead, they are charging the full annual fee even though I will no longer be a member.
This feels like a money grab rather than customer service. Between the dirty facility, poorly maintained equipment, and unfair billing practices, I do not recommend this gym.
GS
Gary S.
They will bleed you for fees when you…
They will bleed you for fees when you try to cancel. Just don't.
CZ
Camelia Z.
Terrible experience of their cancellation policy
Terrible experience of their cancellation policy they charge you an annual fee automatically every year we just paid 100 dollars without informing you or giving you the option to cancel. They request a 30 day written notice cancellation. Would never recommend them again
DG
D G.
WOW- What a joke scam!
WOW- What a joke scam!! YouFit memberships are now paid Bi-weekly. Which means they scam an additional payment per year from EVERYONE!!
East Boca spot is Tiny & not the cleanest!!
Example-
1) $30 per month = $360/yr.
2) $15 biweekly (x26) = $390/yr
Way to RIP OFF your customers!!!
UR
Uriel
I'm writing this review out of frustration
I'm writing this review out of disappointment and frustration. I have been a gym goer since the late 90s, when Jack LaLanne. As someone with higher education, I understand how the market works, and I hope some investors recognize this opportunity and open a new type of gym to deliver what customers want and need.
I have been at 4 locations of YouFit, and I got stuck at the one on 8755 SW 24th St ·, Miami, FL, but not because I checked all the boxes, just enough to keep going, until now. YouFit was welcomed because people grew tired of LA Fitness's corporate greed, creating an environment where salespeople feel compelled to mislead members to take home some income. But the YouFit franchise model opens the door to local investors who are clueless or disdainful of customers' demands and needs.
The first location I visited was at 8311 W Flagler St, and the owner started removing popular equipment to fill space with some little-known or low-demand items: people complained, but they were ignored. Then I visited the YouFit located at 7070 SW Coral Way. The first thing that caught my attention was that the light of the water system sensor was not working, probably removed (maintenance guy at Planet Fitness told me he had do so because "it was malfunction": you fix it, you don't just disable it), so members are not warned that the filter is dirty - I learned that Planet Fitness at 8524 SW 8th St has done the same, and YouFit at 1605 SW 107th Ave too! I assume that they don't understand that's a liability, having the water fountain work with a dirty filter, building up bacteria without warning customers!
So, I finally landed on the last YouFit, where I have been stuck until recently - 8755 SW 24th ST. It's the only location around this area that replaces the filter when due. The place has been reasonably acceptable, but they fail big time because, despite members' complaints about some PT staff playing a cheap boombox (sound distorts when you max the volume), management chose to ignore the concerns. This is typical in Miami, where some owners don't hire real professionals to run the place to increase profits by paying lower compensation and sacrificing quality. We have told management that most of us wear headsets to listen to our workout music, and tuning a local radio station is a personal choice for those PTs. The guys made it worse, like challenging us, which is a way to tell us, "if you don't like it, go somewhere else," and we're doing exactly that!
Now, this is the case: for a long, long time, consumers have endured the abuse of taxi owners/drivers, and then came Uber, which achieved massive success because people were fed up! And that is what I envision, not just hope, some investor who opens a new brand. Believe me, people hope for it.