Trevor B.
I would give zero stars if I could
I would give zero stars if I could. The facilities are underwhelming and its a pain in the ass to cancel. You have to provide all kinds of information just to cancel.
Youfit is listed under Fitness & Weight Lifting.
Youfit (youfit.com) has 75 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Fitness & Weight Lifting
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75 approved reviews, newest moderated first
Trevor B.
I would give zero stars if I could. The facilities are underwhelming and its a pain in the ass to cancel. You have to provide all kinds of information just to cancel.
Jakob
YouFit Colchester TODAY, AFTER EIGHT MONTHS OF BEING A MEMBER, I WILL NOT BE RETURING!! I originally singed up to the 'Freedom' option when first joining YouFit Colchester, being a new member and not wanting to tie myself into a contract, this was the best option to take. A few months ago, at the end of September I spoke with a chap on the front desk and asked if I could sign myself up to the 'Value' option, as I wasn't really interested in joining another gym, this was a cheaper option to take (I believe this chap was the manager). One month passed, and I noticed my direct debit was never taken, I spoke with a young lady on reception, Who checked my account and mentioned there was no debt showing, but informed I had been singed up to the 'Value' contract and she was going to email accounts, to have this matter resolved. Second month passed and my account still being in exactly the same state. No debt showing on my account, no direct debit taken from my account - another email sent to accounts from the reception staff. Today, after another month passing!!! I was turned away at the front desk, by a rude member of staff, who clearly had great pleasure in doing this, in front of other members.... and staff!!! I was told my contract was cancelled 3 months ago, (funny, that's when I asked to be placed on the cheaper tariff)…..I was then told I would have to resign back up....which would have involved me paying another £25 signing up fee and one month upfront.....I had already paid for this when I singed up 8 months ago. I used your gym 4 times a week, and each time, I signed in using my card, for the 3 months....I had been very honest with all of you at reception, voicing my concerns to you with my account, and my new apparent contract!! I was very evident I wasn't after a free ride! but the older lady today at reception made this very apparent what she thought! This was a clear mistake by yourselves. You have lost a member!
Andrea
Facilities well outdated,half the time the facilities are not even available, swimming pool closed, yet still charging you full price. When complained over 3 months ago, I was told I can cancel my membership if I'm not happy. So I gave notice over the phone and cancelled my direct debit. Nobody mentioned that you can only cancel your contract if you email one specific email address that isn't mentioned anywhere on their website only on the T&C. God sees my soul I've been calling them for weeks to get this sorted and promised me to call back but never did. They are just waiting for the debt to grow and just to tell you it's my fault I haven't read the T&Cs. I am absolutely disgusted.
Tracy W.
Just joined bromsgrove holiday inn. Spa only review. seems clean , pool area does need revamping , showers need changing mould on tiles holes in wall curtains are out dated . Staff very friendly. And helpful . Need more classes . Haven't been in gym yet . I'll give it a year see how I get on . People that go there are friendly.
Mr stuart H.
gyms closed due to not having staff, members unable to use the gym, this has happened too many times.
Mike F.
Well, there are 3 members living in my home. Myself and my 2 sons. One son joined youfit in SandleFoot cove, Boca Raton, Florida. His monthly payment was $9.99. I joined a few months later and I was told the rate is $19.95 per month. Then my other son joined and they charged him $9 99 per month. Maybe because they were in their 20's they charge a lower rate? I think it's because they are scumbags and figured that as an adult, I could afford to spend more!?I've left reviews on Google, Facebook, Yelp. I will be calling the BBB, Tallahassee to see about the legalities.
Denise C.
Youfit Portsmouth are very poor. Jacuzzi is always broken, the pool and changing rooms are very dirty. The chemicals in the pool damaged 2 of my friends hair permanently. Communications with the company are very poor, you can never get a reply to what you need. It's difficult to cancel membership. Not value for money. Only one class which is often cancelled. There are swomming lessons so limited availability. The gym is tiny and poor. Sports staff are lovely but expected to be cleaners too and have to leave the front desk which isnt fair on them. I would not recommend at all.
T.
The You Fit gym pool and shower areas are dirty and the floor tiles, skirting boards are covered in green mould. There are no Gym cleaners and the pool has considerable amounts of grit in it. It is rarely cleaned and the scum is ground into the tiles. The Instructions are very good and try to work with what they have. Basic equipment like resistance bands, fitness balls, yoga blocks do not exist. The gym is really accessible locally but it has a long standing reputation for being unclean locally. Complaints to the You Fit central membership are directed back to the Gym and no action is ever taken. The gym would be very well used by local people if these basic issues were addressed. It's such a wasted facility with huge potential. The dirty issues have been known and complained about for many years, but remain unaddressed. I am told this is because central resources management won't fund cleaners.