YesWelderReviews of yeswelder.com

Ana was great dealing with an exchange! Thank you so much.

Raymond was such a great rep!! He was so ready to help and respond resolving my problem. Thanks so much YesWelder for taking care of your customers!!

Had problem with MIG torch on my YesWelder 250 Pro and tech Raymond very quickly resolved the problem. Thanks again JC

I must say the customer service I received from Raymond and Yeswelder was nothing short of amazing. I absolutely would recommend Yeswelder to anyone. If you any problem, they will make it right.

The staff is also wonderful in helping with a problem I had. I had my new welder stop running and I called YesWelder and reached Ana. She was able to get all the info they needed to send out a new welder. Ana was great to work with and very patient with all the questions I had. I know there were other staff that helped get this to me, but Ana was my initial contact. A week later, I had my new welder and am off and welding. Thank you so much to Ana and the staff at Yes Welder for their competence and understanding.

I had a query about DP200 operation. I had feared that it might be contentious, but Ana the customer service representative was the epitome of professional and superbly proficient. Not only did she address my query in totality, but she gave me additional information to seal my decision to buy the DP200. I also made some suggestions to which she was extremely receptive. Having your company listen to its customers is getting so rare these days, it is very heartening to know someone will still listen. And this is not the first time, as I had questions when purchasing my YesWelder plasma cutter which were likewise fielded very well (and it might have been Ana also!). As a very satisfied owner of a YesWelder plasma cutter, I’m looking forward to staying in the family with a new DP200, and barring any issues (which I now feel will be minimal at worst) recommend YesWelder over the other cheaper welders. There is a saying, that you get what you pay for and usually less. I think that applies to their other cheaper welders out there, but I think YesWelder has found a way violat that rule and give you what you pay for and more! I recommend YesWelder.

The first thing to note is the customer service is top notch. My unit was damaged during shipping and fortunately I purchased the shipping insurance that covered a replacement unit. Ana in customer service helped me through the process from start to finish and she was always prompt with her responses, friendly, and knowledgeable and the new unit arrived within days. The welding unit itself is outstanding and I wouldn't hesitate to recommend them. Thank you for making this process easy and painless.

It’s really nice to know there are companies out there still that put the customer first and really focus on “customer service”. Raymond was a great help in coordinating a replacement machine for me. Five stars!