YesWelderReviews of yeswelder.com

I bought a LYG-0V-900B Flip-up Auto-darkening Welding Helmet and I like the features of the helmet and when it works it works well as described. The issue I have is the service provided after the purchase. After only using the helmet about 2 times, the battery fully charged only lasted about 90 minutes. There was no warning of the battery dying until I struck an arc and it was really bright, I contacted YesWelder and after multiple emails back and forth, sending videos to them as they requested, they said that the rechargeable battery was bad. They refunded me $30 and told me to purchase a new battery and replace the existing one. At first I thought this was reasonable until I couldn't figure out how to access the battery, as it was sealed in the helmet. When I inquired to YesWelder about this, they told me I would have to cut open the helmet, re-solder a new battery into the circuit board and then glue the helmet back together. This was totally unacceptable, The helmet is nice in theory, and this one could just be a bad battery, but the service after the sale is horrific. I would stay away from YesWelder as their post purchase service is not worth what you pay for. I bought a different brand helmet and it is amazing. There are better helmets out there, cheaper and with better post purchase service. After I posted the review to let others know about what I experienced with YesWelder, they did contact me to "make it right." They did offer to refund my purchase or send a replacement. The helmet I received might have been just a lemon and not the quality they usually have in their products. I don't mind the hoop jumping that I had to do to vet out if I was just trying to commit a fraud against the company. However once they determined the helmet was not up to their normal quality they should have fixed the issue, rather than just shutting me down as the little guy.

The service online through emails is very good. But their online inventory on the website is not updated. So there is a possibility that some of your items will be refunded. Like it happened to me. If you give delivery instructions, they don't do what you asked. So I found one of my items completly soaked of rain water and where I could have been stolen. Their delivery instructions could be improved, cause there is none.

purchased CT2050 in Canada - as of Jan 2023 I still cannot get the plasma consumables for this unit - tried local welding supply shops - amazon - contacted Yes Welder - lots of parts for every other cutter but not for the IPL50 torch - quite disappointing for a new machine - may have to eventually replace the torch with another model that I can get consumables for .

Well so far my experience has been long and excruciating I finally got my welder after more than three weeks wait I guess they had to build a bunch more but its hear now and when I get my electrodes I shell continue my review