YesWelderReviews of yeswelder.com

The support was awesome, Ana, was very helpful in handling a shipping issue I had. The welder is one of the best I have ever used. I would recommend this welder to the most experienced welders to the beginners. Not only is it a great welder, it has a great support team behind it. Thank you Ana, Victor& Raymond for all your help!

This is the 3rd time I’ve interacted with Raymond and he was excellent every time. He was helpful and fast. Easy to work with.

My 3 year old MP200 developed an Overcurrent fault issue. I had contacted tech support to try to resolve the issue. Initially I had no success. The first representative I communicated with several times, providing the same information requested multiple times, could only respond multiple times the unit was out of warranty. I knew that but I was hoping I could at least be referred to a service center for repair. After I made my dissatisfaction with customer service, my case was taken over by Ana. After one email she had determined from previous information that there was an internal problem with the unit. I was given two options to take care of my problem. I chose the option to have my unit replaced. The replacement went out within the week. Great customer service if you get the right representative.

I have yo say the customer service is top notch! Raymond from yeswelder has been the best through all my support issues. I can honestly say this company does right by its customers. They truly treat their customers like family. Thank you yeawelder for all your support & thank you Raymond for all of the help & support you provide for the yeswelder family!

Once again, Ana and the YesWelder team knocked it out of the park. I absolutely love working with Ana. She is extremely professional and is genuinely concerned about customer satisfaction. I reported an issue with my welder and she processed a replacement solution expeditiously. Thank you, Ana, and your team for providing me such a great experience.

Tripple A rating for Yeswelder customer support made possible by Ana. My past customer support experiences from other companies darkened my expectations when my plasma stopped working. My expectations immediately took a 180 degree turn when Ana came into the picture. Ana provided expert and patient guidance toward addressing my issue. The results far exceeded my expection and Yeswelder refund or replacement policies exceeing anythig else that I have ever experienced...I'm 71 so that's a huge statement. I hoping to never having issues with Yeswelder products, but its reassuring to know that Ana will be there if I need her.

Ordered a big welder from US welders had issues with an operating right contacted Ana at customer service She was very polite and friendly and got me a full refund so I can order a different welding machine

I had ordered a Plasma expendables kit from the Yes Welders website, to keep this short, I never received it thru the UPS & USPS shipping. I contacted customer service and Raymond replied, after a brief explanation and some digging on both ends to located package we came up empty. Raymond just informed me that a replacement was shipped and gave me tracking info. This all happened in less than a week. Kudos to Raymond and Yes Welders for exemplary customer service. I have purchased 3 different welding machines from Yes and am quite happy with each. Thanks, Tom