Yes HearingReviews of yeshearing.com

It's hard to believe the difference in my quality of life since I received my hearing aids from Yes Hearing. For several years I had been encouraged to get hearing aids and frankly, the price was always what held me back. Then I found Yes Hearing. Do yourselves a favor - contact them; they will help you in a very professional, and non-sales way, and you will be pleasantly surprised at the affordable options available. I was astonished and delighted to be able to receive top of the line hearing aids that have made such a world of difference for me and I would recommend Yes Hearing to everyone. Their communication and follow-up is second to none, their business model is obviously one of caring for the customer - and it shows.

Everyone that I have been in contact with has been wonderful. Its nice to know that if you need something someone is just a phone call away.

I was originally thrilled with the Oticon hearing aids. However, the first time they were fixed remotely. This worked for awhile. I missed the next appt so I was told to send both the hearing aids and charger back. That was a week ago. I currently have no hearing aids, I have not have had a return call, and I'm almost in tears. It is less than one year and I can't HEAR!

I discovered YesHearing by accident online. I was researching new hearing aids and came across an ad. I was immediately contacted by a representative who assessed my hearing aids knowledge, and prior experience and assessed my current needs, then made a recommendation. At first, I was hesitant about buying these online but it turned out even better than I expected!! An experienced audiologist made an appt with me, came to my office, tested my hearing, fit the new hearing aids to my ears and spent a lot of time explaining them and showing me all the new features. Buying bluetooth hearing aids has changed my life. The doctor's office came to me and followed up with me several times to make sure I was happy. The customer service at YesHearing is top notch. I highly recommend going thru their process - you will be glad you did!! Oh by the way, all for a THIRD of the price of the doctors office quote!

I was very skeptical about purchasing expensive hearing aids online. I was able to demo the hearing aids I wanted locally, but the price was several thousand dollars more. I decided to try Yes Hearing. From my initial contact to fitting and follow up, this company was fantastic. They offer in home fitting which I found to be fantastic. I have had a follow up video call with a Doctor who was able to fine tune the hearing aids remotely. I am scheduled to have another in home visit next week to make sure everything is fine. I’ve only had my devices for a month or so, so I can’t comment on long term assistance, but I anticipate it will be excellent.

Boomers beware: Although friends recommended "Yes", we had a bad experience with Yes Hearing of 550 Madison Ave, NYC and would warn others that this office is disorganized, inefficient and probably understaffed. They do not return calls or give assistance on fine tuning devices in a timely manner. Then when it is close to the date when you need to decide whether to keep the devices which aren't working right they try to give you a date for adjustments which is beyond the date of decision so that you are stuck with the devices.You also get different prices and information depending who you are speaking to. They do not seem to keep track of who is telling what to which patient. We returned the hearing aids. Timely adjustments are crucial with new hearing aids.

I have found Yes Hearing very easy to deal with, from original purchase through follow up. Their prices are very good as well as their service. They are convenient to deal with even though they do not have a physical store. An audiologist comes to your home or office and is able to deliver and set up your hearing aids as well as anyone. I recommend them.

I bought the Phonak P-9 from yes hearing in April 2022. I was very pleased with the level of service and the knowledge that the audiologist was able to share. She delivered the devices and extra ear pieces so that I could try them on for size. Getting the ear piece sizing is just a matter of trial and error so having all the extra sizes was a great help.