Yes HearingReviews of yeshearing.com

The people at Yes Hearing with whom I interacted were amazingly helpful and friendly. I am pleased with the product and it seems as if customer service goes above and beyond.

I neede3d new hearing aids and found Yes Hearing searching online. I called and they set me up with the hearing aids I wanted. It took a while but finally they got someone to come out to my house as they promised. However, this person was 2 hrs away and took a while to set up an appointment. they did an onsite hearing test and set up my hearing aids. He was supposed to come back and follow up but I ended up having to call to get a response for my follow up appt. I got hearing aids made by Phonak. These are great as they are wireless charging no batteries and I have an app to use for them on my phone

Update 2: going through Care credit, aka Synchrony Bank has been a nightmare! Was supposed to have rec'd a credit for amount paid to date, and still have not STAY AWAY from YES and CARE CREDIT - I'm furious at how they treated and scammed my mother Update: YES Hearing now wants me to respond to my negative review - sorry, I've wasted ENOUGH time with this small potatoes start up and finally got our money back - BUYER BEWARE Lousy service, substandard support and low rate audiologists. I purchased these for my elderly mother because "YES Heating" was a more cost effective dealer than local establishments. 6 months later, the aids still did not function as advertised and upon sending them back, no refund was issued, although after time and trial, we had the "45 day no hassle return policy" I was forced to file a dispute with Care credit and then YES rep Melissa informed me they could not issue a refund because a dispute was filed. This is a small time, fly by night start up company, who is quick to take your order and then issues substandard service after that. Buyer beware, as we still haven't received our money back. Sham operation if you ask me

Everything was great. Frederik Louber was awesome.

Price great! Delivery poor. Service poor. Ended up paying for another service provider to finish up and maintain. They really tried and were very accommodating just missed.

I discovered Yes Hearing online when I was researching the Styletto X hearing aid that sounded promising. When I called a telephone number that was listed, I spoke to a very knowledgeable man who gave me all the information that I needed to peak my interest and keep me searching. I contacted Yes Hearing and was ecstatic over the promptness of responses, replies, and personalities of the employees that I spoke with on the phone. All my questions were answered professionally, pleasantly and cordially, and the end result was that I purchased the Styletto X over the phone. A provider (licensed hearing aid specialist) came to my house and fitted me with the hearing aid.....it is an incredible piece of technology! I have greater than 60% hearing loss, and was amazed at the new hearing that I was experiencing with the Styletto! The many varied settings allow me to select the tone/volume of hearing that is appropriate for the environment - especially noisy backgrounds and television. AMAZING!! Response to request for repair: Yes Hearing acted promptly to my request for a repair of battery that was not holding a charge. Hearing aid was returned overnight to Yes Hearing, repaired, and returned to me overnight, taking about a week. I would not hesitate to purchase another hearing aid from Yes Hearing.

I am a very happy customer. Your staff, Dr Christen was very professional, knowledgeable and helpful!!

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