Yes HearingReviews of yeshearing.com

I made a terrible mistake with yes hearing. They are a scam. I went & paid for an audiologist to check my hearing because I questioned whether I could hear out of my left ear. I was told that the aid was not working. I have been trying to contact yes hearing. It is impossible to teach them. I am considering suing this worthless fraudulent company.

i cannot get in touch with them. they fixed a hearing aid 2 months ago and it is now dead. I have called them multiple times, get a virtual assistant but never get a call back. the hearing aids were good but the service is terrible.

I decided not to use an online company. I went with a local business that I could sit with on site. I returned my hearing aids with out opening the package via FedX. The company billed my credit card $2200 It’s been 2 weeks since I returned them UNOPENED BUT They still haven’t refunded my credit card. THIS IS WHY I preferred using a store front. I just don’t want an online audiologist. Risk free for 45 days. LOL. I DON’T RECOMMEND THIS COMPANY!

Meeting with Chuck had an unexpected experience and outcome! Thank you for the outstanding care and thoughtful advice you provided regarding my hearing. Your expertise, patience, and genuine concern made a real difference, and I’m truly grateful for the time and attention you gave. I left our appointment feeling confident, informed, and reassured that I’m in the best hands. With sincere appreciation, Jeff

Update: Got charger but I had to complain directly to Oticon & Yes Hearing CEO. Still not the service expected. Changing 1 star to 2 but after warranty will not be a return customer. I have Oticon hearing aides & charger under 3 year warranty. The charger became hot & faulty and stopped working. Asking for replacement charger for 3 weeks, 22 emails & tracking. Still no charger. I don’t even know if my hearing aides are now faulty. Excuse, after excuse or no reply. They no longer have an inhome audiologist near my home. Of course when I called pretending to be a new customer they had an audiologist. Wow!! I would never recommend them. What a shame since 2 years ago the service was great.

Nice to hear again. Entire process from ordering to fitting easy thanks to Yes Hearing.

Excellent and expert service from their audiology specialists. Would highly recommend this company to any perspective customer.

item was defective, for which they sent a replacement. same with my elderly mother's order placed at same time. our arrangement with them was $200 down by credit card at time of order, remainder to be financed at end of trial period. financing was already approved. instead, they charged my mother's card around $3,500 for her remaining balance without her consent. We had to have our credit card issuer resolve that for us - they reported having had issues with this company before. We both returned our devices within the trial period. It took multiple emails (no replies at any point) and nearly 2 months to get the $200 down payment refunded - only done because I gave them a deadline before contacting card issuer again. Their sales people are nice up front, but their fulfillment and administrative process is clearly corrupt. There are too many other honorable competitors for anyone to give these people business.