jack P.
Prescription arrived in bottle that was…
Prescription arrived in bottle that was half filled . After being charged $ 202 this was a major disappointment. Will send photos next to substantiate . Jack Paratore
Response from XYON HealthJul 9, 2026
Hi Jack, we’re sorry the bottle’s fill level caused concern. The bottle’s capacity can be larger than the amount dispensed, which can make it appear partially empty even when it contains the correct quantity. We can see our team previously followed up with you by email about this. We’ll also review your feedback internally to see how we can make the expected fill level clearer for future orders. If you still have any questions or would like us to take another look, please write to us at [email protected]. We’d be happy to help.



