Sherry
Good quick feedback
Good quick feedback! Fairly quick delivery.

XYON Health provides hair loss solutions. Founded by doctors, XYON offers topical hair loss medication in it's patented SiloxysSystem™ gel which features time-release technology that slowly releases medication over time. It uses a concept called a concentration gradient to control how much and how quickly medication enters the skin. This is why a higher concentration can be used. This maximizes the amount of medication received by hair follicles while reducing excess drug flow into the bloodstream.
XYON Health (xyonhealth.com) has 62 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Sherry
Good quick feedback! Fairly quick delivery.
Honest A.
A very frustrating wxperience to be honest. I has charged a month earlier and never received the product. In my case, I was told (after I followed up multiple times) the prescription needed to be renewed. What makes matters even more frustrating is that you can’t speak to anyone, why? Also, couldn’t anyone follow up with the previous approver (like they do with eye glasses or contacts? Just disappointed overall but not the end of the world.
Response from XYON HealthJun 4, 2026
Hi Honest, we’re sorry you had to follow up several times to understand what was holding up your order. A valid prescription is needed before the pharmacy can dispense a refill, but we appreciate that you were looking for clearer updates and more direct support. We’ll share your feedback internally to improve communication around renewals. If you still need assistance or have any outstanding questions, our CX team would be happy to help at [email protected].
Samantha M.
Dr Sood is great and very quick to reply. His recommendations for medication have been life changing and my hair is finally starting to look normal. My only “issue” is not being able to get the official prescription receipts so I can use ODB/Trillium for reimbursement or towards my deductible. Very pleased with how easy this whole process has been.
S H.
Responsive and helpful.
ME
I did not order a product from your firm. Last year I did a survey that was supposed to have an open supply gift sent to me which was not received. I find the Xyon hair cream extremely expensive and irritates my scalp and the tiny tiny bottle of oil treatment I paid 75 dollars for was ok but it lasted a week or two only for the tiny amount of products the price seemed excessive. I had a procedure done in Vancouver made an appt and the doctor had 10 minutes to chat and review me for the procedure. It did not work out well as halfway thru the procedure I was told that scar residue was stopping the procedure in areas. The outcome was not very good and I wonder now 3 years later why I was not told this at the initial meeting with the doctor? Poor results that cost me 20k. Not worth it! Actual procedure date date was Jan 2023.
Response from XYON HealthJun 4, 2026
Hi, thank you for sharing your experience. We’re sorry to hear about the concerns you’ve described. The medications offered through XYON are prescribed for hair loss. We do not provide hair transplants or surgical procedures. We haven’t been able to locate a purchase associated with the email address linked to your review. Please contact us at [email protected] with your order number or the email address used for your purchase so we can look into the products and survey offer you mentioned in more detail.
David S.
Great product and service
Finn
Great support, services, and a fantastic product. I highly recommend. My hair is growing back very quickly.
Eric S.
The product never worked. No change at all while consistently using it.You sent a replacement before I was even done with the first bottle and you will not let me return it. Terrible service.
Response from XYON HealthMay 19, 2026
Hi Eric, we're sorry to hear the treatment hasn't shown results yet. Results can vary by extent of hair loss, and clinical studies for finasteride typically show improvement after around 6 months of consistent use, slower or stopped shedding can also be an early sign it's working. On the return, because prescription medications are compounded specifically for each patient, they can't be returned once dispensed, this is standard across providers, which is why we weren't able to accept it back. We understand the refill timing added to the frustration, and we're happy to go over your specific plan and options with you directly. Please reach out to [email protected] so we can take a closer look.