XYON HealthXYON Health provides hair loss solutions. Founded by doctors, XYON offers topical hair loss medication in it's patented SiloxysSystem™ gel which features time-release technology that slowly releases medication over time. It uses a concept called a concentration gradient to control how much and how quickly medication enters the skin. This is why a higher concentration can be used. This maximizes the amount of medication received by hair follicles while reducing excess drug flow into the bloodstream.
XYON Health (xyonhealth.com) has 62 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Carlos E.
Slow response to my question
Response from XYON HealthOct 7, 2026
Hi Carlos, thank you for sharing your feedback. We understand how important it is to get timely answers to your questions. We’d appreciate the opportunity to better understand your concern, so please reach out to us at [email protected]. Our team would be happy to help.
Gregory S.
Product seems to work but 30 ml dustateride js not enough product for a month. I have frontal thinning and crown. Would have to choose with this amount. Their shipping is also so slow. Need to stand behind users to get better results from their products. Doesn’t feel like that here at all. Just money grab.
Response from XYON HealthOct 7, 2026
Hi Gregory, Thank you for your feedback. We’re glad to hear the product seems to be helping. If you’re finding the amount isn’t enough to cover your areas of concern, your prescribing physician can review this with you and provide guidance. We aim to deliver within our standard shipping timeframe, though external factors can sometimes affect delivery. We’ll flag your feedback internally and would appreciate hearing more about your experience. Please reach out to us at [email protected] so we can look into your case and see how we can help.
I.S
There was more than 90 days between the shipments. So did not have supply for a few days. Which I’m sure can’t be a good thing.
Response from XYON HealthOct 7, 2026
Hi, We’re sorry to hear you went a few days without your supply. Each 90 mL bottle is designed to last 90 days at one pump daily, and refill orders follow a 90-day schedule. Pharmacy processing and delivery apply to both the first order and subsequent refills, so we’d like to review why your deliveries were more than 90 days apart. Please reach out to us at [email protected]. We’re here to help review your shipment dates and work with you to avoid another gap.
Scott T.
Customer service is prompt but I don’t like that you can’t ever talk to someone live. It makes addressing concerns or problems kind of a hassle and sometimes you misunderstood. If it was somebody you were talking to I think we save everybody a lot of time to be more efficient.
Response from XYON HealthOct 16, 2026
Hi Scott, thank you for the feedback. We're glad our team has been responsive, and we understand the lack of a live conversation option can make more complex concerns harder to resolve quickly. Our support is currently handled in writing so every request is documented and can be shared with the right team or physician. For medical questions, you can also ask your physician through your consultation portal to schedule a time to talk, depending on their availability. We've shared your feedback with our team as we keep looking for ways to make support easier. If anything is still unresolved, please reach out to [email protected] and mention this review.
Nirmal S.
Even though they ask for a review as soon as they ship the product, I have been using this product for over two months. I am not saying it's a bad product, but I still have not seen any results. So I'll keep ordering more and see how it goes. If there's improvement, I will update my review accordingly.
Response from XYON HealthAug 7, 2026
Hi Sabinder, thank you for your honest feedback. We recognize that receiving a review invitation shortly after delivery doesn’t give you enough time to assess the product, and we’ve since adjusted the timing to give customers more time before asking for feedback. We also appreciate your concerns about pricing. Our proprietary gel formulation is a factor in the cost, though we recognize price is an important consideration. Thank you for your kind words about the packaging, and you’re welcome to update your review as you spend more time with the treatment.
Sarry S.
XYON, your product is really good and it works. 🙂 I had a hair transplant done in Turkey in 2014, and after many years I felt I needed an upgrade without having to go back to Turkey again. XYON was a great option, and I can honestly say the product works. The hard part is choosing the right formula that works best for each person. Personally, I didn’t really like the gel because it feels sticky and it is difficult to apply properly to the scalp, especially if you have longer hair. I wish XYON offered international shipping, as well as a live one-on-one consultation option. The support team was helpful, but they did not really answer my questions regarding product selection. I wanted to change from the gel to a serum or possibly a different mix, but I wasn’t sure which option would work best for me. Overall, the product is great, but better guidance on choosing the right formula would make the experience much better.
Response from XYON HealthJul 9, 2026
Hi Sarry, thank you for taking the time to share this, and we're glad to hear you're happy with your experience so far. We understand your concerns about texture and privacy. Because this is a prescription medication, the pharmacy is required to place the prescription label, including usage instructions and patient details, directly on the bottle for your safety. To help protect your privacy, all orders ship in discreet, non-branded packaging. We also appreciate your feedback on the gel's texture and have shared it with our team. If you have any other questions, we're here to help at [email protected].
todd
It’s expensive but my hair hasn’t fallen out. Not too sure it’s growing any new or bringing back any hair.
Response from XYON HealthApr 9, 2026
Hi Todd, Thank you for being a loyal XYON customer for over two years! We're thrilled to hear about the positive results you've seen on your hair care journey. Generally speaking, most hair care solutions are designed to support existing hair and help maintain what you have, rather than reviving follicles that have already become completely dormant. Because everyone's situation is unique, results can vary from person to person—but we are incredibly glad that our approach has been such a great fit for you. Our patented gel delivery system was engineered for precise, targeted application. While this advanced technology does make our products more of an investment compared to traditional sprays or foams, it's fantastic to hear that it's been the ideal choice for your routine. Thanks again for choosing XYON!
