XYON HealthXYON Health provides hair loss solutions. Founded by doctors, XYON offers topical hair loss medication in it's patented SiloxysSystem™ gel which features time-release technology that slowly releases medication over time. It uses a concept called a concentration gradient to control how much and how quickly medication enters the skin. This is why a higher concentration can be used. This maximizes the amount of medication received by hair follicles while reducing excess drug flow into the bloodstream.
XYON Health (xyonhealth.com) has 62 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Naveed Y.
Did not meet the expectations
Response from XYON HealthApr 9, 2026
Hi Naveed, we’re sorry your experience didn’t meet your expectations. We’d like to hear more about what happened and see how we can help. Please reach out to us at [email protected] so our CX team can review your concerns with you.
Rob
This place is extremely disorganized. Every other time there is a refill, there is some sort of problem. Sometimes they forget to send a renewal to the doctor. Sometimes they forget to tell you if your card has expired. Sometimes they put the wrong dose in the system. In each of these cases, they have failed to notice the problem on their own, and it has required intervention from the patient and the prescriber to fix.
Response from XYON HealthApr 9, 2026
Hi Rob, we’re sorry you’ve experienced these issues repeatedly and have had to spend extra time following up to get them resolved. We’re continually working to improve our processes, and your feedback helps us understand where more attention is needed. Please reach out to us at [email protected]. We’d appreciate the opportunity to review your case in more detail and see what else we can do to help make your experience smoother.
todd
It’s expensive but my hair hasn’t fallen out. Not too sure it’s growing any new or bringing back any hair.
Response from XYON HealthApr 9, 2026
Hi Todd, Thank you for being a loyal XYON customer for over two years! We're thrilled to hear about the positive results you've seen on your hair care journey. Generally speaking, most hair care solutions are designed to support existing hair and help maintain what you have, rather than reviving follicles that have already become completely dormant. Because everyone's situation is unique, results can vary from person to person—but we are incredibly glad that our approach has been such a great fit for you. Our patented gel delivery system was engineered for precise, targeted application. While this advanced technology does make our products more of an investment compared to traditional sprays or foams, it's fantastic to hear that it's been the ideal choice for your routine. Thanks again for choosing XYON!
Colin B.
Hairline hasn't budged in three years
Response from XYON HealthApr 9, 2026
Thanks Colin, We appreciate the review and are very happy we helped you keep your hair!
Justin H.
I was also shipped a $387 product without consent. This is definitely a scam and I am surprised that more people are not complaining.
Response from XYON HealthApr 14, 2026
Hi Justin, we’re sorry to hear you received an order you weren’t expecting. We’d like to look into what happened, but haven’t been able to locate an account under the name shown on your review. Please contact us at [email protected] with your order number or the email address used for the purchase so our CX team can review the details and help you from there.
C M.
Shipped product without consent, despite me cancelling the subscription ASAP. They ended up refunding the payment and let me keep the medication, but I disposed of it at a pharmacy as the cost was prohibitive to continue and there wasn't much data to suggest this was more effective than radically cheaper oral meds. Maybe if you experienced side effects from those and have a lot of money to burn, this is a good fit, but the fact that it was shipped out before I said "yes let's do it" left a bad taste in my mouth.
Response from XYON HealthApr 14, 2026
Hi, thank you for your thoughtful feedback. When comparing the cost with oral medications, SiloxysSystem™ Gel uses a patented delivery system designed to concentrate medication at the scalp while reducing absorption into the rest of the body. This technology is a key factor in the price difference. We recognize that cost matters when choosing a medication, and your physician can help you explore which option is appropriate for you. We’re glad a refund was provided in your case. To clarify how payment works, checkout authorizes payment, and the charge is processed once a physician approves the prescription. Under our subscription terms, cancellations require at least 48 hours’ notice before the processing date to prevent the next refill. If you have any remaining questions, our CX team would be happy to help at [email protected].
