Xtractor Depot Reviews | Read Customer Reviews of xtractordepot.com

Xtractor Depot Reviews | Read Customer Reviews of xtractordepot.com

Xtractor Depot reviews

455 approved reviews, newest moderated first

Geraldo C.
Mar 24, 2021
Very happy with their service
Jen over at montebello's been very helpful with me
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Marcus M.
Mar 17, 2021
Excellent as always
Excellent as always
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Michael E.
Mar 14, 2021
Took my payment.
Took my payment. Said it was available for pick up on an hour. Called them and they said they couldnt process card. They wanted to refund my money. Then have me purchase it over again. Stupid.
Response from Xtractor DepotMar 15, 2021
Hi Michael, Thank you for your feedback. We have a strict credit card policy. The credit card billing information must match when entering it into the system. I apologize for the inconvenience, this is to protect all customers from possible fraudulent transactions. Please let us know if you have any issues re-checking out. Thank you!
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Glenn Murray G.
Mar 14, 2021
Great place to shop for hydrocarbon…
Great place to shop for hydrocarbon extraction pieces. Lil over priced but conveniently located in Los Angeles and San Bernardino wich makes up for the prices. Great to have a brick and motor to grab pieces in a pinch
Response from Xtractor DepotMar 15, 2021
Hi Glenn! Thank you for your feedback! We truly appreciate it! If there are any products you can elaborate on the high pricing, please let us know as we are very competitive with our pricing. Thanks!
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Gene W.
Mar 12, 2021
Always get top notch service...
Always get top notch service...
Response from Xtractor DepotMar 15, 2021
Hi Gene! Thank you! We appreciate your feedback! Let us know if there is anything else we can help you out with!
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Paul M.
Mar 12, 2021
My product was very well packaged
My product was very well packaged, arrived on-time and was exactly as ordered. Thank you!
Response from Xtractor DepotMar 15, 2021
Hi Paul! Great to hear! Thank you very much for taking the time to leave us feedback!
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mileHighCity
Mar 9, 2021
excellent packaging
excellent packaging. just as advertised. very happy customer.
Response from Xtractor DepotMar 15, 2021
Wonderful feedback MileHighCity! Thank you very much for taking the time to leave us feedback! We truly appreciate it! If there is anything we can further help you with, please reach out anytime!
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Jerrold L.
Mar 8, 2021
Rude employees
After our company source one meds spent substantial money with you guys we called in to track a package and received the most rudest person who argued and then hung up on us.we will not be doing business with you again.
Response from Xtractor DepotMar 9, 2021
Hello Jerrold, thank you for giving us feedback. I apologize for the issue you were having. Customer service is our #1 core value and we strive to achieve it daily. This issue has been addressed and I've confirmed all your orders have been delivered. On a more positive note, you save over $400 on your pump purchase! We are here to help and if you ever happen to need anything, please give me a call directly and I'd be more than happy to help you out and ensure everything is smoothly taken care of. Thanks again Jerrold. Stephanie 909-222-8274
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