Xtractor DepotXtractor Depot, LLC. is a leader and innovator in providing exceptional materials processing and laboratory equipment to various industries. We specialize in providing our clients equipment solutions to help them succeed. We also provide educational and additional resources regarding our products and services. Call 888.733.2712
Xtractor Depot (xtractordepot.com) has 455 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Administration & Services · Santa Barbara, California
Excellent
Administration & Services · San Diego, California
Excellent
Administration & Services · Malibu, California
Excellent
Administration & Services · San Jose, California
Excellent
455 approved reviews, newest moderated first
Mike H.
Top notch customer service.
Response from Xtractor DepotFeb 27, 2020
Hi Mike! Thank you! Thank you very much for leaving us feedback on your recent experience! If there is anything we can further help you with, please let us know! We are here to help!
Javier D.
5 stars on all components. Only Thing is I wish the mesh filter didn’t rip all the damn time haha
Response from Xtractor DepotFeb 27, 2020
Hi Javier! Thank you very much!! We truly appreciate you taking the time to give us feedback! In regards to your mesh filters, please email us with how you are using them and we could provide some recommendations on how to maintain them and have them last longer! We are here to help! We look forward to hearing from you! Thanks again Javier!
Nectar
Prompt and on time with orders - So far, I have been impressed with the 5+ orders that I have done with Xtractor Depot. The return we had to do with them was also very easy.
Response from Xtractor DepotFeb 18, 2020
Hello Nectar! Thank you very much for taking the time to leave us feedback on your recent purchase! If you need any help in the future, please reach out to us anytime and we will take care of you! Thanks again for your support!
Lionel F.
Always helpful and informative when it comes to extraction!
Response from Xtractor DepotFeb 18, 2020
Hi Lionel! Thank you for your kind compliment! We are here to help! We appreciate your support!
Alice - The B.
Allen did a great job with assistance with order and the follow up!
Response from Xtractor DepotFeb 13, 2020
Hi Alice! Thank you for taking the time to give us some feedback with your experience with Allen! We truly appreciate it! If there is anything we can further assist you with, please don't hesitate to reach out anytime. Thanks!
Sean P.
Very slow response time. Offers products that dont make very much sense as far as product descriptions are concerned
Response from Xtractor DepotFeb 13, 2020
Hi Sean, Thank you for your feedback. We highly recommend reaching out to us prior to placing any orders so we can answer any of your questions and clarify everything for you. Unfortunately once you emailed us, your order was already shipped and on its way to you. As mentioned in the email, if you are unhappy with the size ports you received, we are more than happy to swap it out and issue the refund for the difference. Thanks Sean!
Zak C.
Alwaye great service thank you guys
Response from Xtractor DepotFeb 13, 2020
Hi Zak! Great to hear! Thank you very much! We appreciate you taking the time to leave us some feedback on your experience! Let us know how we can help you out in the future! Thanks Zak!
Benjamin F.
Fantastic and crazy fast.
Response from Xtractor DepotFeb 13, 2020
Hi Benjamin! Glad to hear it! We appreciate the feedback and do our best to make sure you get your order in a timely manner! Let us know how we can help you out in the future anytime!