Xtractor Depot Reviews | Read Customer Reviews of xtractordepot.com

Xtractor Depot Reviews | Read Customer Reviews of xtractordepot.com

Xtractor Depot reviews

455 approved reviews, newest moderated first

EDIE G.
Apr 8, 2023
The great job
The great job
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D. W.
Mar 6, 2023
Second to none!
Second to none!! These guys rock!!!
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Brian V.
Jan 9, 2023
The staff is so helpful and very…
The staff is so helpful and very knowledgeable on there Equipment will always recommend to go by an buy any extraction needs
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Erin S.
Dec 16, 2022
FedEx messed my order up never got it…
FedEx messed my order up never got it then called you guys ordered more but you did not send it until the following week when I said I needed it shipped ASAP and they said they would send it out that day And I still never got my money back for the lost product so you have stolen $515.00
Response from Xtractor DepotDec 16, 2022
Hi Erin, As we discussed on the phone a few times already Fedex has lost the package and a claim has been filed for it. The replacement package was shipped out with the same shipping method as the original package (free shipping). Unfortunately expedited shipping was not paid for and not brought to our attention until after the package already left our facility. Your money has NOT been stolen, in fact you were specific and told us not to issue the refund and to issue a replacement order for you and that is exactly what was done to remedy the situation. Please check your email to see that a replacement order was issued to you. Thanks
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Advanced Organics T.
Dec 8, 2022
incredibly helpful & knowledgeable
incredibly helpful & knowledgeable
Response from Xtractor DepotDec 16, 2022
Thank you Advanced Org Tech!! We truly appreciate it!!
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Dustin
Nov 11, 2022
Always a nice experience.
Always a nice experience.
Response from Xtractor DepotDec 16, 2022
Thank you Dustin!! Much love!!!
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Jase K.
Nov 10, 2022
Working with xd staff is a pleasure
Working with xd staff is a pleasure. knowledgeable and extremely helpful
Response from Xtractor DepotDec 16, 2022
Thank you Jase!! Always a pleasure working with you!!
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Justin M.
Nov 4, 2022
They know their trade
They know their trade. They don't bs. If they have a solution great if they don't they find one. Also not just one time.
Response from Xtractor DepotDec 16, 2022
Thank you Justin!! Truly appreciate the kind words! We will always try to come up with solutions to any problems that are brought our way! Thank you for being a valued customer!!
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