XenonPro Reviews | Read Customer Reviews of xenonpro.com

XenonPro Reviews | Read Customer Reviews of xenonpro.com

XenonPro reviews

629 approved reviews, newest moderated first

Clifford B.
Mar 31, 2022
Great service and quality tool
Great service and quality tool
Response from XenonProMar 31, 2022
Hi Clifford, Thank you for your review. We hope you enjoy your new jump starter and look forward to serving you again soon!
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Chad D.
Mar 31, 2022
Unit works good Easy to install.
Unit works good Easy to install.
Response from XenonProMar 31, 2022
Hi Chad, Thank you for your review. We hope you enjoy your lights and look forward to serving you again soon!
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Customer
Mar 27, 2022
Quick shipping and the lights work…
Quick shipping and the lights work great!
Response from XenonProMar 28, 2022
Hi! Thank you for your review. We hope you enjoy your lights and look forward to serving you again soon!
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dan F.
Mar 27, 2022
Great lights
Great lights
Response from XenonProMar 28, 2022
Hi Dan, Thank you for your feedback. We hope you enjoy your lights and look forward to serving you again soon!
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Ruben C.
Mar 26, 2022
Very poor lightning not was i was…
Very poor lightning not was i was expecting
Response from XenonProMar 28, 2022
Hi Ruben, Thank you for your review and sorry to hear about the lights not working as expected. It seems like you either have a defective product or did not order the right bulbs for your vehicle. Please get in touch with us via email and we'll resolve this situation for you right away. We look forward to hearing from you!
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Justin L.
Mar 26, 2022
Crappy customer service and product
Trying to get in contact with your customer service is impossible. I ordered a set of HIDs from you guys a while ago and one of them went bad. I couldn’t get in contact with anybody other than this online chat room crap and every time I got a response was 20 minutes later and I had to re-submit my problem/question to get my warranty products. I eventually bought another set which still has the same problem they are still not working. I have reached out to you guys multiple times without getting in contact with anybody. I even called your sales department to see if they could transfer me to an HR or customer service department which I was told they don’t have one only online . I will no longer probably purchase anything else from your company since your customer service is horrible and your products are not long lasting. I’ve had my H IDs for less than six months or so and they’ve already gone out. They Flickr even though I have the anti-Flickr device located in them. I’ve also replaced them on a few occasions and they still don’t work
Response from XenonProMar 28, 2022
Hi Justin, Thank you for your review. This sounds very unusual as we answer all chats in less than a minute and answer emails within a few short hours. If the chat is not working for you as expected on your device, can you please send us an email so we can resolve this issue for you? Thank you for your patience. We look forward to hearing from you!
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michael polding J.
Mar 25, 2022
Great
Easy to use website and delivered very quickly. Lights are the best well worth the money.
Response from XenonProMar 28, 2022
Hi Michael, Thank you for your review. We hope you enjoy your lights and look forward to serving you again soon!
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Brian M.
Mar 25, 2022
told one thing but didnt happen
the lights that were returned i was told there would not be a charge for restocking because i got the other lights told it would just an exchange at no charge other than that i like your product
Response from XenonProMar 28, 2022
Hi Brian, Thank you for your review. If you think there was an error processing your refund on your original order please get in touch with us and we'll fix that for you right away. We look forward to hearing from you!
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