XenonPro Reviews | Read Customer Reviews of xenonpro.com

XenonPro Reviews | Read Customer Reviews of xenonpro.com

XenonPro reviews

629 approved reviews, newest moderated first

Krystal
May 1, 2022
The product is great but the bulb…
The product is great but the bulb quality is horrible. My lights look extremely dim at night despite getting the supposed brightest option.
Response from XenonProMay 2, 2022
Hi Krystal, Thank you for your review. It sounds like you may have received a defective product or that the wrong product was ordered for your specific vehicle. Please get in touch with us by email and we'll take a closer look at your order right away. We look forward to speaking with you!
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Edwin P.
Apr 25, 2022
Not good
Well, I received the kits for my 2018 Tucson and it's not good. The LED's don't even fit in my (highbeam side) of the headlight housing. There is a metal bracket in the housing that blocks the LED bulb from entering more than half way (highbeam side). In order for it to fit I would have to cut a chunk of the metal out of my headlight or cut away the plastic backing which would end up leaving me with continuous moisture in my headlights. Defeats the purpose of brighter lights. As for the HID's, I have to order the bracket in order for it to lock in place (low beam side). By doing this, I will have to basically cut a hole in the dust cap for the rear of the bulb to clear the housing. Again defeating the purpose of brighter lights do to moisture getting in the housing. All around bad experience.
Response from XenonProApr 25, 2022
Hi Edwin, Thank you for your review and sorry to hear about your bad experience. When ordering LEDs, it's important to ensure that you have sufficient clearance as LEDs run bigger than halogens. As for the HIDs, you should not have to make any modifications for the fitment. Please get in touch with us by email and one of our experts will help you with the installation. We look forward to hearing from you and making things right.
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Garrett
Apr 24, 2022
Fast Delivery and Great Product!!
Fast Delivery and Great Product! Highly Recommend!
Response from XenonProApr 25, 2022
Hi Garrett, Thank you for your review. We hope you enjoy your new lights and look forward to serving you again soon!
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Frank C.
Apr 20, 2022
Good quality and packaging.
I ordered the 5K HID bulbs and I received 6K instead. Even though it’s not what I ordered, I’m happy for what I received regardless. Everything fits as it should and as a reminder for other buyers, even if your car is not listed for the cancellers, you still need to buy them. I’m glad I added that to my order.
Response from XenonProApr 20, 2022
Hi Frank, Thank you for your review and sorry for the mixup with the color temperature. We are happy you are enjoying your new lights and look forward to serving you again soon!
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CLARENCE H.
Apr 17, 2022
order received ...thanks.... C E Hargraves
order received .... all is good .... flash lite does not work but thats ok......
Response from XenonProApr 18, 2022
Hi Clarence, Thank you for your review. Please see the User Manual to learn how to turn on the flashlight. Should you need further help, please feel free to get in touch with us and we'll walk you through it.
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Jason A.
Apr 15, 2022
Took several weeks to get the bulbs
Took several weeks to get the bulbs. Once they arrive one bulb is cracked and the mounting does not work. Current clips won't fit, bulb is too long hitting the cone in the light assembly.
Response from XenonProApr 18, 2022
Hi Jason, Thank you for your review and sorry to hear about the long delay in receiving your order. All orders are normally delivered within a few short days. Please get in touch with us so we can look into the delivery delay and help you with the product. Rest assured that if anything arrived damaged we will replace it for you free of charge. We look forward to hearing from you.
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JStark
Apr 15, 2022
Your HID and LED bulbs are awesome
Your HID and LED bulbs are awesome! Bright and long lasting. I bought three full sets for three different vehicles. One was for my parents who had a hard time driving at night. Installing HID, both Low and High Beams for them has changed that! Awesome bulbs!
Response from XenonProApr 18, 2022
Hi J, Thank your for your review and for being a loyal customer. Your business is important to us. We hope you continue enjoying the lights and look forward to serving you again soon!
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mark B.
Apr 13, 2022
I received my order but it was damaged
I received my order but it was damaged. 3 of 4 glass housing were broken and one shattered. Fitting that goes into light housing is loose on one of light as well. I would like a refund please.
Response from XenonProApr 14, 2022
Hi Mark, Thank you for your review. The glass housings needs to be removed prior to installation. They are there to protect the bulbs during shipping. Rest assured that if anything arrived damaged during we will replace it for you free of charge. Please get in touch with us via our live chat or by email and we'll give you a hand with the installation. We look forward to hearing from you!
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