XbotGoReviews of xbotgo.com

Response from XbotGoSep 30, 2025

Dear Colin, Thank you for sharing your feedback with us. We’re truly sorry if our previous responses did not fully address your questions — that’s not the experience we want for our customers. We’d love the opportunity to better understand your concerns and provide you with a clear solution. Could you please check the email Trustpilot has sent you on our behalf and reply with your preferred contact details? Once we receive your information, our team will reach out as quickly as possible to assist you and make sure everything is resolved to your satisfaction. Your input helps us improve, and we appreciate the chance to support you directly. Warm regards, XbotGo Service Team

Response from XbotGoSep 29, 2025

Dear Aleksey, We’re sorry to hear about your frustration and we truly appreciate you taking the time to share your experience. For clarity — and for anyone else reading — XbotGo is not affiliated with keyirobot.com. We design and support our own products, and we are committed to providing ongoing updates and improvements. That said, we clearly haven’t met your expectations here, and we’d like the chance to make things right. Please reply to the message you’ll receive from Trustpilot asking for your contact details. Once we have your details, our team will follow up as quickly as possible to assist you. Thank you again for your feedback — it helps us improve, and we hope to restore your confidence in us. Warm regards, XbotGo Service Team

Response from XbotGoSep 29, 2025

Dear Andreas, Thank you so much for your feedback! We’re really happy to hear that you’ve had a positive experience not only with the product but also with our support team. Knowing that we could step in and help when you needed it means a lot to us. At XbotGo, we want our customers to feel confident that they’re not only getting innovative tools, but also a team that stands behind them whenever questions or challenges come up. Your experience is exactly what we aim for, and we’ll continue improving both our products and our service to keep delivering that reliability. We truly appreciate your trust and support, and we’re excited to keep being part of your journey. Warm regards, XbotGo Service Team

Response from XbotGoSep 28, 2025

Hi Steven, We’re really sorry to hear about your experience with the Chameleon and the frustration this has caused you. That’s not the kind of support or product performance we want any of our customers to go through. To help us get this resolved for you, could you please check your inbox for a message from Trustpilot? You should have received an email that allows you to securely share your contact details with us. Once we have that, our team will follow up directly to review what happened with your device and work toward a proper solution. We truly value your feedback, and we want to make this right for you. Warm regards, XbotGo Service Team

Response from XbotGoSep 24, 2025

Dear Cole, Thanks a lot for sharing your experience! We’re glad to hear Chameleon has helped you capture so many great moments from your games. It’s great to know the ball tracking and updates are working well for you, and we really appreciate your kind words about our support team. Warm regards, XbotGo Service Team

Response from XbotGoSep 23, 2025

Dear XbotGo User, Thank you so much for your feedback! It’s fantastic to hear that the kit is making a real difference for your teams and that you’ve been able to share it with other coaches. We really appreciate your suggestions for the app — we’re always looking for ways to make editing easier. Enjoy your new Falcon from Kickstarter, and we’ll keep pushing updates to make your experience even better! Warm regards, XbotGo Service Team

Response from XbotGoSep 23, 2025

Dear Timothy, Thank you so much for sharing your experience! We’re thrilled to hear that XbotGo lets you enjoy the game while still capturing all the action. It’s fantastic that you’ve been recommending it to other soccer parents — we really appreciate you spreading the word! Warm regards, XbotGo Service Team

Response from XbotGoSep 23, 2025

Dear Will, Thank you for your continued support! It’s great to hear that you’ve been enjoying XbotGo since Gen 1 and that the Chameleon is making things easier and more effective for grassroots clubs. Your feedback on the new features and value really means a lot to us — it’s exactly what drives us to keep improving. Warm regards, XbotGo Service Team