BJ
Looses track of the ball
Looses track often, especially if there any activities going on in the background. it doesnt track the ball well. I use it for basketball, and if a couple of players take off in transition, it follows them rather than watching where the ball is. The supplied tripod ($100) is too small (although it is as detailed in the advertising i just didnt read it thoroughly). The company refunded my money for that.
Response from XbotGoMay 6, 2026
Dear BJ, Thanks for sharing your experience — we’re really sorry to hear this. Tracking stability is something we take seriously, and it’s definitely not the experience we want you to have. In many cases, tracking performance can be affected by setup factors like camera position, height, or field conditions, but we agree the system should work reliably without frustration. Regarding the tripod, we appreciate the honest feedback as well. We’ll make sure this is passed along to our product team for review. Could you please keep an eye out for an email from Trustpilot? If you’re open to it, feel free to reply with your contact details there — our team will reach out directly to better understand your setup and make sure we get this resolved for you. We’re committed to helping you get the performance you expected, and we’ll do our best to make this right. Warm regards, XbotGo Service Team