CJ
Signed up and paid $5 to get pre-access…
Signed up and paid $5 to get pre-access to their new product but when I went to purchase they had sold out. Complete con if there are limited spots why sell more access tickets than there are spots available. Edit: company reached out to resolve moving to 4 star.
Response from XbotGoSep 13, 2025
Dear CJ, Thank you for sharing your feedback, and we're truly sorry to hear about your experience. We understand your frustration and sincerely apologize for any inconvenience caused. Our goal is to provide high-quality products that meet our customers’ expectations, and we take your concerns seriously. We're sorry to hear about your negative experience. To help you better, kindly provide your contact information via the email sent by Trustpilot. We appreciate your cooperation and will do our best to resolve this issue as quickly as possible. Sincerely, XbotGo Customer Service




