Eric
Great customer service
Wasn't happy with the availability of what I ordered but appreciated the phone call to let md know they couldn't get one and helping me change the order on the phone
Because we care! Our primary goal is to serve you, individually, one customer at a time, with exceptional product knowledge, outstanding service, and a diverse collection of high quality drum and percussion instruments. Every one of our customers has very specific requirements, and we pay close attention to meet and exceed them. Package all of this up with the best web shopping experience that assists you at every step to find exactly what you're looking for as quickly and efficiently as possible, and that's what we deliver.
X8drums (x8drums.com) has 304 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Eric
Wasn't happy with the availability of what I ordered but appreciated the phone call to let md know they couldn't get one and helping me change the order on the phone
Jessica
I ordered a color of drum that would have taken a bit longer to ship. They called to ask if they could substitute another color to ship at an earlier date. Thank you, yes, that is perfect!
Alise
I purchased a case with this company as a Christmas present. It looked exactly as it did online, fit the drum perfectly, seems very high quality, and arrived quickly. I would recommend this company to anyone.
David
I'm a sound and vibration therapist in Hartford, CT using an x8 drum for circles and rhythm meditations. The service was great and everyone was friendly and helpful to talk to. I really felt important and that they really knew what they were talking about when I placed my order with size considerations and the type of drum I should use. Great expirence all around. Thank you x8!
EILEEN
I am in a drumming circle which is a new adventure for me. I used my new drum for the first time last evening and I love it. I didn't think about the weight though, it is heavy, but beautiful and classy. It is just the right size for my 5 foot stature and sounds great and is comfortable. Last night our circle played from 7-9 p.m steadily. Now I understand how compelling playing drums can be and everything else inside myself is emptied. I am 84 and am happy to have begun drumming.
Akua
I was looking for an Udu and stumbled across the X8drums website. I was amazed and totally impressed by the layout and the different videos giving you a true idea of how your instruments sound. Which was very inspirational. The layout is great and it's very easy to navigate through the website which in turn makes you want to explore even further. Which I did and nearly found myself ordering more instruments. Which I didn't in the end as I'm have a tendency to be impulsive. I will definitely recommend this site to anyone looking for a great website and look forward to making further purchases. Probably in the very near future. Well done and keep up the great work. I'm impressed.
Jackie
Ordering was easy to follow and complete. Haven't received the order yet however I just ordered it 3 days ago.
Joanne
I have purchased a djembe and frame drum from this company and really like it along with ankle bells. I have just ordered more ankle bells as gifts for friends. The quality on all items is excellent and will continue to order. The only problem is the shipping cost as I am a Canadian resident.