X8drumsReviews of x8drums.com

The drum I bought was not the size I wanted. There should be other things you can do to match people with the right drum. I cant believe I paid that much for a drum that small.

I really enjoyed the website and the descriptions given were helpful. However when I chose to sign up for the 6 month payment plan through paypal I was shocked that I was suddenly charged the full amount. It is also incredibly difficult to figure out how to contact someone about the issue with little solution,my card was charged right away. Thank goodness I didn't really need the payment plan??

I started purchasing from X8 right before the change to the new website. I had no problems with the old site on my 5 y.o. laptop. I can't complete any orders with the new website. None of the drop-down menus work on my laptop now- whether I use IE or Chrome browsers. I have to use my wife's laptop that is a few years newer. However, the drop-down menus either don't work or have a substantial lag time. We have high-speed internet, so I doubt it's the connection. If I have to choose the size or color on an item, I just don't buy it. For the check-out, I've been able to use the tab function when the drop-down for State, etc. doesn't work. I liked the functionality of the old website more than the new one. If others are having the same difficulties I am, I'm sure you're losing business. While this new social media push with the bonus program can spread your brand recognition to a wider audience, your company can't grow if people can't select items from your website and successfully complete the checkout.

Although the site was user friendly it did not indicate international shipping rates and after placing an order was informed there were additional charges I had to pay. It was a little disheartening.

I really can't wait to receive my didgeridoo and I think I paid a great price for it. What sucked was dealing with the UPS website. They asked for an electronic signature before they could ship my product. I made an account, couldn't really navigate the site well or understand why they needed that. I never did any electronic signing but it says I should expect my deliver on Monday...so I hope it is on it's way..

Ordered placed on 8/15 still not here 9/4. Seems the tracking number and order number were run together into one which tricked the computer into saying I received my order even before I ordered it!?!? After I made an inquiry a nice guy, who figured out the mistake, called and set it all straight and my order is finally on the way.