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Wyndham Worldwide (wyndhamworldwide.com) has 749 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
Also known as
wyndhamworldwide.com
Website
wyndhamworldwide.com
Category
Activities & Tours
Location
Parsippany-Troy Hills, New Jersey
Listed on Five Star Index
2026
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Most recent review: October 2026.
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I am someone that does not have their timeshare, nor have I ever looked into getting a timeshare. However, I’ve been getting calls and calls from them for years asking to speak to someone I know to talk to them about THEIR timeshare (which they do not have, and it is illegal that they’ve tried to contact me). After trying to figure out how they’ve gotten my number, I’ve either gotten hung up on, or told that my number is associated with an account which it’s not. Only after threatening to take legal action do they say that they will stop contacting me. Do not use them
CU
customer
My husband and I got completely scammed…
My husband and I got completely scammed by Wyndham's timeshare presentation in Las Vegas and I need everyone to know before you make the same mistake we did.
They hook you with a "free" cruise, a hotel stay, a $50 gift card, and casino credit. Guess what — the gift card didn't work, the casino credit was for some random casino nowhere near us, and the "quick, relaxed presentation" they promised turned into a 4 hour of nonstop, aggressive sales presentation. 4 hours!!! We had places to be.
And here's the part that makes me livid: we walked out having spent $20,000 because their sales reps flat-out lied to us. They told us this timeshare was an "investment" and would grow in value and that we could leave it to our kids like it was some kind of family heirloom. They said we'd have easy access to travel whenever we wanted. They told us we could rent it out and make money off it. We believed them. We just trusted people who looked us in the eye and lied.
So, we tried to rent it out like they said we could — and got scammed AGAIN, this time out of $2,000 to some "rental agent" who took our money and vanished. The rental never existed.
When we called Wyndham corporate to demand answers, they basically admitted it — said it never should've been sold as an investment, said the rental income was never guaranteed, said if reps really told us what they told us, those employees could be fired. So, they KNOW their sales team lies to people. And instead of making it right, they tried to sell us MORE points. Are you kidding me?
We are out thousands of dollars, stuck with a contract we never would have signed if anyone had told us the truth, and Wyndham does not care. Do not walk into one of these presentations. Save yourself the money, the stress, and the 4 hours of your life. This company preys on people and I will not stop warning others about it.
JK
Justin K.
Over $100,000 Spent and Years of Regret
Over $100,000 Spent and Years of Regret
My experience with Wyndham Resorts has been one of the most disappointing and frustrating consumer experiences of my life.
It started during a family vacation in Wisconsin Dells when I was offered a free stay in exchange for attending what was advertised as a "low-pressure" presentation. That description could not have been further from reality. The sales team focused almost exclusively on monthly payments while avoiding any meaningful discussion about the true long-term cost of ownership.
The problems started immediately. The points I purchased were nowhere near sufficient for the vacations I was promised, and booking was far more difficult than Wyndham representatives had led me to believe. During a trip to Daytona Beach, I attended an "owner update" and was told my original contract was essentially worthless and that upgrading was my only solution. I was sold a second contract based on promises that maintenance fees would decrease and reservations would become easier. Neither promise ever materialized.
Unfortunately, this became a recurring pattern. Every sales presentation came with the same promises: buy more points, achieve VIP status, unlock exclusive benefits, gain access to insider booking strategies, and finally get the value you were promised. Every time, I spent more money. Every time, the promises fell short.
To make matters worse, when I later returned to Wisconsin Dells, I was informed that my contract had been modified during the Nashville meeting without my understanding or consent. Rather than correcting the issue, I was pressured yet again to purchase additional points to regain benefits I was told I already owned.
Over the years, I have invested more than $100,000 into Wyndham timeshare contracts. Today, my remaining contracts cost significantly more each year than simply booking the same resorts through Expedia or other travel websites.
Based on my experience, I cannot recommend Wyndham Resorts to anyone.
CH
Chelsee
The room was not clean carpet falling…
The room was not clean carpet falling off the wall. The staff gave attitude when you had a question or concerns the air conditioner barely worked. They ran out of parking especially over a holiday weekend. They will change the dates on you for your check out. They had cockroach’s. Wouldn’t give you ice until after 12 and then you had to go to the office to get it and they only give you a couple cups fulls. Other customers were complaining and they used the excuse they were drunk and the hallways didn’t have any lighting.
BN
Barbara N.
Very high pressure for timeshare sales
Very high pressure for timeshare sales. Don in Waikiki was belligerent when we said we weren’t interested. He told us we were stupid for owning the timeshare that we do have ( not theres). Even if we were considering it he completely turned our stomachs
AS
Ashley
Do Not Recommend
Got to travel and leisure for presentation by 11:17 and the cutoff is 11:15. I stated that we just drove for an hour and 15 minutes. I will take responsibility for being later however could have still gone through the 1 and 15 mins presentation. Waste of time while on vacation with my friends visiting for a few days. I do not recommend signing up for anything with travel and co. If this reflects how they treat customers, I do not recommending signing up or doing any business with travel and co. Overall it was a horrible experience, zero customer service, respect of time, or friendliness.
JS
Jose S.
We purchased a timeshare package from…
We purchased a timeshare package from Wyndham/Travel + Leisure following an exhausting 7–8 hour sales presentation that left us feeling pressured and worn down. The sales representatives made several specific promises that drove our decision: a seven-year price lock on maintenance fees, special access to Disney resorts and cruises, discounted theme park tickets, and the assurance that the timeshare would generate rental income to offset costs. None of these promises have materialized.
After paying nearly $5,000, we have received zero benefits — no successful bookings, no discounted tickets, no Disney or cruise access, and no rental income. When we called to ask why desirable dates and locations were never available, we were told our plan was simply "too low tier" to access anything worthwhile — confirming that the package sold to us could never have delivered what was promised.
The sales process also involved coaching us on what to say before signing, instructing us not to mention our intentions with the property and to simply say we were "happy with the purchase." We were also pressured into applying for a credit card during the presentation and were never informed whether we were approved or denied, resulting in unexpected costs. Shortly after, we began receiving high-pressure calls urging us to spend an additional $9,000 to upgrade — despite clearly stating we were not interested and could not afford it.
This experience has been misleading, stressful, and financially damaging.
UN
Unikorn
What was supposed to be a dream…
What was supposed to be a dream investment in family vacations has instead become one of the most stressful and deceptive experiences of our lives. We are Wyndham timeshare owners, and what we've endured at the hands of their sales representatives is nothing short of predatory.
It started in Branson, MO. A "brief resort update" that held us captive for 6 hours while our children sat alone in the room waiting. Then San Antonio, TX, where a rep's relentless pressure tactics reduced my wife to tears. These aren't sales meetings. They're ambushes.
But Daytona was the breaking point. On my birthday, a day we had plans, a representative ran my credit without telling us and without my authorization. He promised our VIP status would be permanent. The contract told a different story: bonus points were valid for only two years. He never mentioned property taxes tied to the deed. And he specifically told us not to bring up maintenance fee mitigation during signing. He knew we were in a hurry. He didn't care.
Repeatedly, what we were told and what we experienced were two completely different things. Verbal promises evaporated. Written contracts contradicted everything. And the pressure, the relentless manipulative pressure has made us dread the vacations we paid so dearly for.
We deserve transparency, honesty, and basic respect. We have received none of that. I urge anyone considering Wyndham to proceed with extreme caution.