Carolyn M.
I purchased a Wyndham timeshare after…
I purchased a Wyndham timeshare after being invited to what was advertised as a one-hour "owner update" in exchange for a $50 city tour. That meeting lasted three hours. By the end of it, under sustained pressure, I had signed for 126,000 points. I had already turned down a Wyndham offer once before, at the Oregon resort where I was a guest, and was followed to my car by a salesperson who told me I was foolish for declining. In New Orleans, that same pressure was applied for three uninterrupted hours until I signed. I was told my points would give me worldwide access to Wyndham resorts, including places like Hawaii, and that I could use or sell them online. I was never given a resource showing point requirements by resort. I've since learned that, in practice, only one resort is realistically available to me with these points, which is the same Oregon property I already had access to before this purchase. I paid for a worldwide vacation portfolio and received the one resort I already had. My contract does include a legal cancellation window, but it was never mentioned verbally during the three-hour presentation, and I didn't see it in the paperwork until after the window had closed. A right that exists on paper but is never disclosed to the buyer isn't a real opportunity to reconsider. After signing, my assigned account contact became repeatedly unavailable and eventually left the company. He was never replaced, and the ongoing support I was promised has never materialized. I'm sharing this here so other potential buyers understand what this sales process can look like before they sign. I purchased a Wyndham timeshare after being invited to what was advertised as a one-hour "owner update" in exchange for a $50 city tour. That meeting lasted three hours. By the end of it, under sustained pressure, I had signed for 126,000 points. I had already turned down a Wyndham offer once before, at the Oregon resort where I was a guest, and was followed to my car by a salesperson who told me I was foolish for declining. In New Orleans, that same pressure was applied for three uninterrupted hours until I signed. I was told my points would give me worldwide access to Wyndham resorts, including places like Hawaii, and that I could use or sell them online. I was never given a resource showing point requirements by resort. I've since learned that, in practice, only one resort is realistically available to me with these points, which is the same Oregon property I already had access to before this purchase. I paid for a worldwide vacation portfolio and received the one resort I already had. My contract does include a legal cancellation window, but it was never mentioned verbally during the three-hour presentation, and I didn't see it in the paperwork until after the window had closed. A right that exists on paper but is never disclosed to the buyer isn't a real opportunity to reconsider. After signing, my assigned account contact became repeatedly unavailable and eventually left the company. He was never replaced, and the ongoing support I was promised has never materialized. I'm sharing this here so other potential buyers understand what this sales process can look like before they sign. v