Wyndham WorldwideReviews of wyndhamworldwide.com

We were told the timeshare presentation at Wyndham would take about 90 minutes. The presentation turned into a 3-hour mistake. They fed us lunch and kept talking, clearly trying to keep us from leaving before ever getting into numbers. The loan officer misled us over and over. He told us the presentation would be worth it, then kept pushing a high-pressure sales pitch dressed up as a "deal." When we said we wanted to think it over, he used the classic scarcity trick — telling us we'd lose free show tickets and a cruise offer if we didn't sign that day. When we finally asked for a refund on that "free" cruise/show package, we only got back $500 out of an $800 difference from what we were originally quoted. Numbers kept moving depending on how badly they wanted us to sign. We were also told the maintenance fee would be $78/month and that friends and family could use our pass anytime, no blackout dates, and that the rooms shown to us were representative of what we'd actually get. None of that lined up with what we found out later — completely different room quality. The worst part: they started taking monthly payments out of our account before we'd even fully decided or the paperwork was settled the way we thought it was. We had to fight to get things straightened out and get our down payment and terms corrected to what was actually promised. This was supposed to be a relaxing Las Vegas vacation. Instead we spent half a day trapped in a sales pitch built on bait-and-switch tactics, pressure, and misinformation. If you get invited to one of these "quick" presentations, know that it is anything but quick, and don't believe anything they tell you about pricing, fees, or restrictions until you see it in writing — and even then, double check it. We will not be doing business with them again, and we'd strongly encourage anyone considering a timeshare presentation to think twice.>

⭐ 1/5 — Longtime Wyndham Owner: Extremely Disappointed by Sales Practices and Lack of Accountability I have been a Wyndham owner since approximately 2018, and after years of experiencing aggressive sales tactics, my experience at Wyndham Rio Mar in Puerto Rico on October 15, 2026, was the final straw. My fiancée and I attended an ownership presentation where we were told Wyndham would take back my existing contract and restructure my ownership under a P1 deed. We were specifically promised 450,000 annual points, permanent Silver VIP status, and financial savings. When I reviewed the actual documents, they showed only 444,000 points, temporary Silver VIP status, and an increase of nearly $1,000 in monthly obligations. How is that saving me money? What concerns me most is what happened with the financing. Sales representative Ribal Hage asked about my existing Barclays credit card, discussed a newer card with different rewards, and told me I could simply call Barclays and merge the two cards. He then requested my Social Security number and submitted an application on his tablet. I did not authorize him to apply for a new credit card. I later discovered that a new Barclays credit card had been opened in my name and that Wyndham had placed a $19,800 temporary payment authorization on it. I never authorized that payment. I also received DocuSign documents even though the financial terms had not been fully reviewed with me. In text messages, the representative acknowledged that he would go over the details after I landed from my flight. Despite knowing we had a flight to catch, the sales team continued pressuring us to complete the transaction. We were even told Wyndham would provide a free room if we missed our flight. I never signed the proposed purchase agreement. When I contacted Wyndham to report these serious concerns, I repeatedly explained that I had not authorized the credit application or payment. Instead of providing a complaint case number or explaining how the matter would be investigated, I was repeatedly told to send a rescission letter to the cancellation department. I wasn’t calling to complain about buyer’s remorse. I was reporting financial activity that I say occurred without my permission. After approximately eight years as an owner, I expected better treatment, transparency, and accountability. I have retained the proposed agreement, payment receipt, Barclays account records, and text messages documenting my experience. My advice to anyone attending a Wyndham ownership presentation: Do not rely on verbal promises. Review every financial document carefully, independently verify any claims about upgrades or credit cards, and do not allow anyone to submit applications on your behalf without your explicit consent. Wyndham needs to take these complaints seriously instead of simply directing owners to the cancellation department.

A group of us reserved rooms for two nights at Microtel by Wyndham in Cheyenne WY and paid for the rooms weeks in advance. When we arrived the first night, we were told that the motel was overbooked for the second night and rooms were not available for all of us. When we asked what Microtel would do for us, we were told that they would refund the fees that we had paid. No assistance was offered to find alternative lodging, and no compensation was offered for the inconvenience or the added expense of having to take whatever else was available as replacement. Our complaints were met with an offer to give us reward points, which are useless to infrequent travelers. Multiple complaints to Wyndham have been ignored other than acknowledgement of receipt of the complaints. Apparently, Wyndham’s policy is only to refund fees that were paid supposedly to guarantee reservations and to do nothing more to compensate inconvenienced clientele. I recommend that you avoid making reservations at Wyndham facilities.

I purchased a Wyndham Timeshare after being told I'd attend a one-hour sales presentation. Instead, my family and I were held there for four to five hours, with our children. When we asked to come back another day without the kids, we were told we'd lose the special price if we didn't buy that day. After we declined the first two offers, another salesperson claimed they had a "rare opportunity" they'd never offered any other client. I later discovered a credit card had been opened in my name for the down payment without my consent, and no one clearly explained it to me. We were also told the timeshare would be an asset to pass on to our children, but no one mentioned that it could also pass along maintenance fees and other ongoing costs. On our first trip, in San Antonio, we were told to attend an "update" meeting for owners. It was actually another three-hour sales pitch, where we were assured that buying more points would raise our payment only slightly. In reality, our monthly mortgage payment jumped by over $500, and our maintenance fees rose significantly. Ironically, a product sold to help us take more vacations has made them unaffordable, and we've only been able to use it twice. Once we agreed to buy, the staff rushed us through the paperwork, leaving no real time to read the contract or ask questions. I would not recommend Wyndham to anyone.

I attended a WorldMark by Wyndham presentation in Long Beach, WA that I was told would be brief, in exchange for a small gift. It lasted about six hours. Over time I attended five presentations, and each followed the same pattern: a general overview, then a one-on-one pitch with relentless pressure. When I said no, I was offered "better deals" and the conversation kept steering toward the monthly payment rather than the total I was committing to. The signing took about five minutes, and I was rarely given a full copy of the contract at the time. Most copies arrived by email after the sale was final. No one explained my rights as a purchaser, including any rescission period. I was shown maps covered in dots and assured availability would be plentiful nationwide. That has not been my experience. There are very few resorts in WA, OR, ID, or MT, where my family wants to vacation, and I've struggled to find western availability in spring, summer, or fall. When I asked about international travel, I was sent to a non-Wyndham site that doesn't accept the points I bought. No salesperson ever gave me a business card or signed the contract, so I don't know who to contact. I was also told my children would inherit the timeshare, but not that they'd inherit the mortgage balance and maintenance fees too. I have submitted a formal written request for cancellation and a refund. If you're considering a purchase, take your time and read every document before signing.

1. Initial Interaction – Refusal to Allow Me Indoors I arrived at the hotel at about 1:00 PM with an American friend. Upon approaching reception, the receptionist informed me that I was early and could only check in at 3:00 PM. I then politely asked whether I could wait inside the lobby. She refused, stating that the area “had to be kept clear as people come to eat,” and instructed me to wait outside. My American friend immediately pointed out that such treatment was unacceptable, especially towards an international visitor. Only after he intervened did the receptionist reluctantly allow me to sit inside. 2. Early Check‑In Fee and Forced Removal At approximately 1:30 PM, the receptionist called me to the desk, requested my credit card, and informed me that I would be charged $45 for early check‑in. When I expressed that the fee was excessive, she again insisted that I could not remain in the lobby and repeated that the area had to be kept clear. As a result, I was forced to wait outside in extreme heat during a heatwave. This was not only unreasonable but dangerous. 3. Inhumane Treatment By about 2:00 PM, the heat was unbearable. I returned inside and told the receptionist clearly that her treatment of me was inhumane. As a visitor from South Africa, I felt degraded, disrespected, and treated “like an animal.” I informed her that I would not stand outside in unsafe conditions and that she was free to call the police if she believed removing me was justified. I then sat inside. 4. Complaint to Agoda and Manager’s Response I immediately contacted Agoda.com to report the incident. They provided me with the manager’s email address, and at 2:16 PM PDT, I sent a message expressing my deep disappointment. Shortly thereafter, at approximately 2:30 PM, the receptionist called me to check me in. It was clear that my email prompted intervention. I had to pay a deposit of $100 which in my opinion is totally unacceptable. I have booked into numerous hotels and have never paid a deposit. The manager later responded, claiming it was a “miscommunication” and that I “chose to go outside.” This is factually incorrect and appears to be an attempt at damage control rather than accountability. It is deeply disappointing that such inhumane treatment was not acknowledged, but instead excused. 5. Condition of the Room and Breakfast Upon entering the room, I encountered further issues: The room stank of cigarette smoke. No safe to lock away your wallet etc. The shower railings were broken. The mirrors definitely need replacing as its aged so badly and reflects poorly on management. The breakfast was extremely poor — consisting only of cold hard bagels, butter, muffins, coffee, tea, milk, a waffle machine and small jam containers. It was described as a “continental breakfast,” but it was the most rationed and substandard continental breakfast I have ever experienced. I only discovered it a continental after confirming my booking. There was no waiting or lounge area, further compounding the earlier mistreatment. The toliet in the eating area was out of order. I was bitten by mosquitoes and asked Jesse at reception for repelent. He thought I'm from Mars. Telling me he's never heard of any hotel keeping mosquito repelent. He then has the audacity to tell me to go and buy at a shop down the road. I then ask him if it was safe to walk , he said he would advise that I go by car. 6. Overall Experience From being forced to stand outside in dangerous heat, to being spoken to disrespectfully, to receiving a room in poor condition, the entire experience was unacceptable. No guest — and certainly no international visitor — should be subjected to such degrading treatment. I will never recommend this hotel or the Wyndham group to anyone. The conduct displayed was unprofessional, unsafe, and contrary to basic hospitality standards.

we stayed at the Hotel 8 Wyndom in Bedford Indiana. Sept 18th and 19th. Bugs, broken fixtures,had to unplug tv to turn off or turn on.unclean bathroom with limited towels. we have always stayed at Whydom because we are a member and but sadly we will not stay there again. Gary Calhoon

We bought the Discovery Program at Club Wyndham in Destin, Florida, hoping to see if it was a good fit. We paid cash and the start felt positive. Then came the sales presentation, and everything changed. We were told it would take about 45 minutes. It took roughly EIGHT HOURS. Staff kept us there by bringing snacks and ordering food while we repeatedly said we were not comfortable agreeing. Instead of letting us leave, about three different representatives took turns changing the deal with lower payments and more points. We were told we would miss out on a major opportunity and that this offer would not be available another day. My wife struggles with English, so I had to translate complicated terms for her, which I am not qualified to do. By the end we were exhausted and overwhelmed, hardly in a position to make a major financial decision. I was also told the points were essentially real estate, that they would appreciate in value, and that they would be easy to resell. I now have serious doubts those statements were accurate. The financing application bothered me most. I am self-employed and told the representative I earn about $30,000 to $40,000 a year. They told me to put down a higher income to help us get approved and get a better rate. I was not comfortable with that, and it should be reviewed.