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Wyndham Worldwide (wyndhamworldwide.com) has 749 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
Also known as
wyndhamworldwide.com
Website
wyndhamworldwide.com
Category
Activities & Tours
Location
Parsippany-Troy Hills, New Jersey
Listed on Five Star Index
2026
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Latest
Most recent review: October 2026.
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avoid Wyndham like the plague. Their deceptive sales tactics and abysmal customer service make them a nightmare, not a dream vacation. Take our cautionary tale to heart and steer clear of this circus. If this were a review on the best corporate fraudsters, they’d definitely get 5-stars!
QH
Quan H.
Do not trust this company
Do not trust this company, their predatory, dishonest and over all shady
SJ
Sheeba J.
Never come to this hotel
During my horrible visit everything was bad 1 the Internet doesn’t work it only works for 2 hours. 2 the elevator was slow and didn’t work. 3 the pool was disgusting it wasn’t even under repairs. 4 one of the cleaners found my uncles car keys and said that give it back if we gave him 100 dollars he finally gave it back when my uncle threatened to punch him in the face. 5 ac doesn’t work. 6 there are cracks in the wall. 7 you can’t put anything on the tab which is weird. 8 we went to the restaurant and people were fighting every thin was over priced and didn’t even taste that good. 9 there were paper thin walls I was in room 417 and and I could hear people from room 402 . 10 the owner of this place is a cheapskate and if something happens he put tape over it 11 the elevator also smell like cigarettes and the hotel was a wast of money plus the beds weren’t comfortable so you might as well sleep on the floor. 12 they messed up the rooms so one person named the same name as another one of my uncles got a room while the one who booked had to wait an additional 2 hours to get a room even though there last name are different.
So you should never go to this hotel you might as well rent an air bnb.
CP
Colleen P.
WorldMark by Wyndham is an absolute…
WorldMark by Wyndham is an absolute joke! We became owners with them earlier this year. We were in their meeting for hours when we were told it’d only be an hour max. 4 hours later, and after experiencing such mental, physical, and emotional exhaustion we were owners with WorldMark. The contract we received was a measly 5 pages long. There’s no Truth in Lending, no Public Offering Statement, there’s nothing but Terms and Conditions. We were told availability would be so easy to find, because we’d have first priority as owners. We haven’t been able to use this timeshare 1 time because there’s never anything available. We’ve checked more than a dozen times. This was such a horrible experience. We’re done with WorldMark, nothing good came from this encounter with them, and I urge everyone who reads this to not take it lightly, otherwise you’ll also fall for their traps. STEER CLEAR!
SV
Stephanie V.
As a long-time Wyndham Vacation Resort…
As a long-time Wyndham Vacation Resort timeshare owner, I am disappointed with the changes that have impacted the value (or lack thereof) and enjoyment of my ownership. Mandatory owner updates are just sales pitches (ZERO UPDATES GIVEN), and the points system is impractical and costly. Rule changes have limited my flexibility, and the lifelong commitment was not fully disclosed at the time of purchase. My financial situation has changed, and I am unable to keep paying $800/month. I requested that my contract be voided immediately but have not heard back from their corporate office. I guess I shouldn’t be surprised being that nothing has been right since they started implementing all these changes. I don’t feel I should be obligated to continue with a life-long contract when they give the owners no say in these changes. I also believe these changes were made to diminish the value of ownership, hence forcing people to constantly upgrade.
NO
No O.
Unreachable company that doesn’t care that the properties using their name are damaging their reputation
Can't get any help from the corporate office regarding my stay at Microtel in Holland, MI. The staff overcharged my debit card $300 trying to correct a mistake they made, and then the property owner had nerve to take issue with the review I left afterwards. Then, the property owner start harassing me with repeated phone calls and emails barraging me with insults and behaving borderline psychotically.
It's been a week since I stayed at the motel, and I have still not got my money back. Despite that the motel is using their name, customer service has done nothing to help nor hold the property owner accountable because they tell me the property is not owned by them.
So, I've scoured the internet trying to find an email and phone number as a workaround to customer service. Wyndham apparently doesn't want customers to contact them because several leads led to dead ends. I can't even file a complaint with the Better Business Bureau as they said the company was unreachable.
GW
Gary W.
If it was zero stars I would give it
If it was zero stars I would give it! Went to 2 hour tour at wyndham in pigeon forge, after sitting for 2.5 hours the manager came for the final sakes pitch his name was Matt!! After we declined his offer he gets upset and turns into complete smart butt and slams papers down on table in front of us and makes smart comments! Very unprofessional and disrespectful. Even at one point said he makes salary and doesn’t care if we buy time share or not but his attitude was just horrible! No place for employees like this in a professional setting!!
“Wyndham tour center in pigeon forge , Margaritaville employees especially higher up employees like MATT have no place there!! I’ve left me email if you want to reach out to me.
JC
jose cruz R.
Eviten Wyndham
Eviten Wyndham! Ahorren su dinero, manténganse alejados de esta empresa. Nuestra experiencia con las terribles prácticas de Wyndham con respecto a los tiempos compartidos fue exasperante. Todo comenzó con una supuesta victoria en Sea World, prometiendo una estadía de una semana en el hotel Bonnet Creek Lake Buena Vista. Pagamos $75 por la estadía y asistimos a una presentación de 90 minutos, pero se convirtió en una pesadilla. Wyndham nos atrajo con un programa flexible y tarifas con descuento, usando tácticas de manipulación para que nos uniéramos por $21,000 a su fraudulento esquema. Sin embargo, cuando intentamos reservar unas vacaciones, ningún resort Wyndham tenía disponibilidad. Nos dimos cuenta de que habíamos sido engañados. Ahora estamos tratando desesperadamente de cancelar el contrato y obtener un reembolso. Los vendedores de Wyndham carecieron de honestidad, manejaron mal la firma del contrato y se negaron a ayudar cuando nos quejamos. Esto no es una inversión, sino un esquema retorcido para que otros se beneficien a costa nuestra. Escribir a los ejecutivos de esta empresa no resolvió nada. Recibimos una respuesta genérica de un representante que claramente no estaba tratando de ayudar. Tengan mucho cuidado cuando hablen con alguien allí, por teléfono o en persona. Esta es una de esas empresas que cuanto más interactúas con ellas, más te estafan. Mira lo que otros han dicho sobre ellos. Wyndham es un pozo de engaño que te hace sentir estafado. No caigas en sus mentiras. Se están lucrando mintiendo sobre su producto, te engañan para que firmes y no te dejan salir del contracto. Dejen que mi experiencia sea una advertencia para cualquiera que se cruce con los representantes de Wyndham. No voy a dar marcha atrás, voy a seguir exponiendo a estos ladrones y haré saber a las autoridades lo que está pasando en estas presentaciones. ¡Tener cuidado con estos vendores! Esta empresa es un fraude y se está aprovechando!