Wyndham WorldwideReviews of wyndhamworldwide.com

My wife and I have been Club Wyndham owners since our 2011 purchase in South Lake Tahoe, and over the years we've sunk roughly $200,000 into this timeshare. We wish we'd never signed that first contract. We're spontaneous travelers, and Wyndham's booking system, which often requires reservations a year out, has never fit how we actually vacation. Every "owner update" or sales presentation we've been pulled into has turned into a high-pressure ordeal. We've dealt with unprofessional behavior from staff, including one salesman who broke down crying and yelled at us simply because we said no. More recently, sales reps have pushed us hard toward third-party resale platforms like Vacation Share, RedWeek, and ResortShare, framing our points as an investment we could flip for cash rather than something we use to travel. It all came to a head on June 27, 2026, at the Oceanside Pier Resort. Our salesman, spent four hours (over what was supposed to be lunch) convincing us to upgrade to Club Wyndham Access points, even pulling up a logged-in RedWeek account to show us how we could resell them for thousands of dollars a weekend. We walked away having paid a $15,614 down payment and signed for $69,084 in new debt plus $55,334 in finance charges. At no point did he mention our rescission/cancellation rights. Instead, immediately after we signed, he asked us to call him back on July 13 about trading points, a call that conveniently distracted us until the 7-day cancellation window quietly expired. When I called him back as instructed, he suddenly "didn't remember" any of it and denied ever offering to help us trade our points. This isn't vacation ownership. It's a predatory sales operation designed to extract money from people under pressure, with no real transparency about cancellation rights and no follow-through on promises made to close the deal. We now are trapped by debt and mounting maintenance fees for something we were misled into signing.

Booked a room at El Paso airport, booked a pay now no cancel option which sated immediate payment at time of booking, two weeks later no payment taken and after three calls customer care or reservations were not able to process the payment which puts me in an uncomfortable position on my company card, all I got was a non-English speaker telling me my reservation could be seen.

Everyone who works for this company, at least in our experience, is someone that has no problem taking advantage of people. They enjoy scamming people into these contracts. They give you all these ridiculous expectations about what locations you can visit using the timeshare. They will even tell you that you will make money renting out the timeshare while also being able to still use points to travel. These are only some of the empty promises we received from this company. After the experience had become so bad, we eventually decided to seek a way out. We had even hired someone to work with us to achieve this. Even in doing that, Wyndham was only willing to cancel 1 of the 2 timeshare contracts that they stuck us with. And to add insult to injury, they wanted us to pay them $20,000 to cancel a contract that we only used minimally. They don’t actually care about the services that we paid them for or whether you have a good experience or are even able to book a reservation! This is not an organization that you want to be tied to. They are money-hungry and will tell you anything to stick you with thousands in debt. We have been trying to communicate with them directly about the need for both contracts to be cancelled for the last 8 months. At first we were getting excuses from them. Now they won’t respond at all. This is all while we have still kept making payments to the company! They are blatantly ignoring the concerns of paying customers, so it would behoove you to keep your money far from them!

Our experience with Wyndham was the most disappointing and costly mistake we've ever made. In 2025, we entered into three separate contracts totaling more than $112,000 (excluding maintenance fees) based on promises that ultimately proved untrue. After recovering from a near-fatal medical event, we attended a presentation in Panama City Beach after being offered a complimentary sunset cruise. Instead, we endured a four-hour-plus sales presentation, were told maintenance fees would never increase, and were assured booking vacations would be easy. We later learned neither claim was accurate. The cruise that brought us there was also canceled upon our arrival. Because we could not find available bookings using the points and vouchers, we had purchased; we returned seeking assistance. Rather than solving the problem, we were told we needed a higher membership tier and purchased an additional upgrade for $32,700. Availability never improved. Next, a telesales representative told us that Disneyland hotels were included in the program. Relying on that promise, we purchased even more points. When we later tried to book, we were informed that Disneyland hotels were not part of the Wyndham program at all. Today, we own 384,000 points and 5 unused vouchers, have spent over $112,000, and have taken zero vacations. We have not used a single night of accommodations. Meanwhile, the maintenance fees we were told would remain stable have already begun increasing. As customers over 60, we feel misled by repeated sales representations that did not match reality. We trusted the information provided by Wyndham representatives and made major financial decisions based on those statements. Instead of receiving the travel opportunities we were promised, we have been left with substantial financial obligations and no meaningful value. Based on our experience, we cannot recommend this program and urge prospective buyers to verify all claims before signing any agreement.

It has become unbelievably overwhelming to do business with this company in any capacity. They lie in every department. They take an immense amount of time just to respond to concerns. As a paying customer, it is frustrating to know these people have no regard for the actual experience with their service. They only care about taking every last dime they can from you. We have even submitted a complaint to the Better Business Bureau that did not help get us closer to canceling. Their representative, Jamiska Palomares Jovet, blatantly ignored the details of our complaint about this overall experience and why we want to cancel. Nobody should ever sign up for a timeshare, especially not with a company as terrible as this.

I don't even know where to begin. We were lured into a 3 - 4 hour Wyndham sales presentation with promises that turned out to be completely fabricated. Rental income of $2,000 a week? An easy resale market? Points usable anywhere with no restrictions? None of it was true. Not one promise made it into the written contract, the same contract they actively discouraged us from taking home to read. And then the price changed. We understood we were buying for $45,000. The paperwork said $66,000. $21,000 just appeared. No explanation. No accountability. When we realized we had been deceived and tried to rescind, our salesperson vanished. Calls went unreturned for weeks. We were denied copies of our own contracts at the resort. They shut every door in our face while the clock ran out on our rescission rights. That was not an accident. It was a strategy. We have paid over $35,000 into these contracts. Real money. Money our family needed. Extracted through manipulation, high-pressure tactics, and outright deception. If you are sitting in one of their presentations right now, get up and leave. No gift card, no show ticket, no restaurant voucher is worth what comes next. Signed, A devastated family that is still fighting for answers.

Buyer BEWARE & RUN!!!!!! They are a complete joke. High pressure is not even close to how they treat you...they sell you a total crock of lies all wrapped up in a pretty package that you can hardly resist! Not 1% of what we were told is truth and you get stuck in an endless cycle of fees that keep rising and you have no way out! They get you coming and going and if you're extra lucky you will get stuck in a follow up meeting with a smug and heartless salesman who basically laughs in your face when he explains the ACTUAL fees you start to incur after your 2nd year of ownership ends! All I can truly say is; if you don't have exorbitant amounts of $ to blow just don't give them the time of day. Please understand they twist everything and offer you bare minimum details of things you will be responsible to pay, and they offer elaborate vacations that you will never qualify for until you buy THOUSANDS AND THOUSANDS of dollars in package expansions, let alone dealing with all the booking stipulations! Believe NOTHING they say and RUN AWAY as fast as you can!!!

We purchased a timeshare through Club Wyndham Bonnet Creek in Lake Buena Vista, FL, and want to warn other consumers about our experience. Every time we called to book a vacation, we were told attendance at a sales presentation was mandatory — not a perk, but a condition of using what we already owned. At these presentations, we were told the offer was only good that day and that we were part of a "last group" of owners being given the opportunity, pressure tactics meant to rush our decision. We were told presentations would last about an hour. Instead, we were held for many hours, missing paid activities and family time while our seven children waited. We were later told we'd been internally flagged as "difficult," and rather than respecting our time, a representative was flown in specifically to keep us in the room until we agreed to sign. We were told this was a smart financial investment, shown rental listings on a rep's personal phone, and told she could help us earn thousands renting out our points. None of that materialized — no rental income, no guidance, no follow-up. My husband was also told he'd be contacted about a job opportunity with Wyndham. He followed up repeatedly and was ignored. RCI access was presented as included, but we repeatedly encountered undisclosed out-of-pocket fees. Our credit card was also charged without authorization — a charge our credit card company confirmed was an error and reversed, which raised serious concerns about how this company handles members' financial information. We were promised flexibility for our large family but ended up with 108,000 points every other year that were never enough and found the best properties and dates consistently unavailable. Maintenance fees were downplayed with no clear disclosure that they increase annually with no cap. We're sharing this so other families go in with eyes open. Ask hard questions, get everything in writing, and don't let yourself be rushed.