Wyndham WorldwideReviews of wyndhamworldwide.com

We are both very distressed and distraught because we have come to discover, over the course of the past year, that we have been victims of a fraud that Wyndham employees have decided to mislead us into. As two elderly individuals it was disheartening to discover that our faith and trust were broken like this by people that we put our hopes and dreams of enjoying our retirement on. Through further digging, we have found that we are part of systemic abuse that timeshare companies such as Wyndham employ, putting the elderly in precarious positions where we have our hard-earned money stolen by greedy employees such as the ones employed at Wyndham. Furthermore, we were led to believe that our children could benefit from the timeshare, but the full financial burden was never made clear. This overwhelming fiscal responsibility, coupled with the thought of leaving this burden to our children, has caused us great distress. Wyndham employees lied to us, intentionally misled us, and manipulated our emotions to coerce us into purchasing a timeshare that is nothing short of a fraud. We were falsely led to believe that the timeshare represented a real estate investment, one that we could profit from and even rent out to make money. Moreover, the misrepresentation of the timeshare's inheritability has placed an unfair burden on our children, who would now inherit the debt obligations rather than actual property. Our experience with Wyndham has been nothing short of a nightmare, and we would never recommend anyone to enter into a timeshare agreement with this company.

We are so extremely disappointed with Wyndham Destinations, Travel & Leisure, or whatever name they go by these days. During our anniversary trip to Myrtle Beach, SC, we encountered a Club Wyndham representative, and, in pursuit of half-priced dinner show tickets, inadvertently committed to another presentation. This session reiterated the benefits of purchasing more points, with the 55-page contract hurriedly signed, leaving no time for a comprehensive review. Verbal disclosure of the contract's duration or rescission options was glaringly absent. What was present was their lie that the timeshare was an appreciating asset. Throughout these interactions, I communicated my wife's Alzheimer's condition, hoping to create meaningful travel experiences, yet the salespeople pushed and pressured us and had my wife sign contracts and credit applications that she could not comprehend. Regrettably, this vulnerability was exploited, and we were deliberately targeted. Falling prey to their persuasive tactics, I now feel a sense of anger and embarrassment. It is upsetting that Wyndham timeshare sales staff took advantage of us in such a vulnerable time. Every upgrade “pitch” made the assurance that we would finally have access to the quality stays as promised, but this never materialized. We are at the point where we are struggling financially because of the rising costs of maintenance fees and other payments. We have written their president, Michael Brown, requesting to release us from this burdensome contract as we are financially unable to make any more payments. I sincerely hope this will serve as a warning to others.

My sister and I were lured into a presentation at Worldmark Las Vegas to attend the tour. The Salesperson we were introduced to greeted us with a series of mistruths, claiming that a Worldmark timeshare was akin to a real estate investment. She also mentioned that we could earn rental income through this process, in addition to having a membership that would allow for frequent vacations. We were both intrigued by the statement that Worldmark resorts were exclusive to its owner. She then stated that Worldmark would not check our credit and that nothing would appear on our credit reports. Immediately followed up her claim by asking for our information to determine whether a down payment was needed. After indicating our willingness to move forward, we were told our monthly payments would be $326 a month, and that if we ever experienced financial hardship we could call and adjust our payments without any hassle. By rushing us through our paperwork, we believe the closing agent intentionally omitted information that would have changed our decision. Since our purchase, we have discovered additional fees that were never disclosed at any point during our meeting. They promised we would only be making our monthly payments but failed to meet their truth in lending obligations. We were never shown a sheet documenting how much we would owe over time. In fact, we weren’t even asked to sign off on anything like this, because if we had then we simply wouldn’t have signed. The price quoted by ***** and the actual price were two completely different figures. To our dismay, we also found that Worldmark Resorts are NOT exclusive to its owners because anyone can book these resorts online through sites sike Kayak and Booking.com. We have had tremendous difficulty finding the kind of availability that was assured to us. We are also now facing financial hardship due to my sister’s decline in health. This is a financial disaster and the salespeople at Worldmark Las Vegas are at the core.

Wyndham Resorts subjected me to hours of persuasive tactics; and I reluctantly succumbed to the pressure and signed up for 10,000 credits. Subsequently, I was told I had received an unfavorable deal as they attempted to convince me that acquiring more points would ultimately result in a similar financial investment. They also highlighted the ease with which I could rent out my credits to cover the costs of the timeshare, along with a plethora of other purported benefits such as vacation assistance and access to exclusive resorts worldwide. This process lasted over 7 hours and left me mentally and physically drained. Since that time, I have made numerous attempts to utilize my timeshare for traveling nurse-related purposes, but availability has consistently been nonexistent. On the rare occasions when I have managed to secure a reservation, I have been subjected to meetings that were misrepresented as educational sessions but were, in fact, more sales presentations. This constant misrepresentation has left me feeling deceived and utterly dissatisfied with the services provided. I was egregiously misinformed about several critical aspects of the timeshare agreement. These misrepresentations have significantly impacted my trust in this company and has left me feeling exploited. It is evident that Worldmark by Wyndham has prioritized its own financial gain over the best interests of its customers. The high-pressure sales tactics, coupled with the blatant misrepresentations and the subsequent rude and belligerent behavior exhibited by your representatives, further solidify my belief that this company engages in fraudulent practices.

Our first interaction with Wyndham occurred on July 30th, 2023, when we were instructed to attend a “mandatory presentation”. Since we weren’t privy to all the details about checking in with Wyndham though, we thought little of it and set up a date to attend the presentation. The presentation, which was nothing more than an elaborate sales scheme, lasted several hours and consisted of high pressure, deceptive sales tactics, and outlandish misinformation. Their presentation focused heavily on the ability to use a Wyndham timeshare to make money through rental. We were told that we could rent out the property to recoup the cost of monthly payments and maintenance fees, and even use it to turn a profit. In addition to making money, we were told we could use the Wyndham timeshare to travel all over the world at a reduced cost. The advice and information they told us was not true in the slightest, and yet it was what they focused on the most throughout the presentation. While we were interested in a product that allowed us to travel AND make money, we were skeptical. We requested time to think things over, but we were not granted that request. Instead, we were told that we needed to make a quick decision or else the offer would be gone for good and we could never own the product. I asked if I could seek out my own financing but again, my request was denied, they told me that financing through Wyndham would net us the best rate possible. After a few days of being uncomfortable with the purchase, after discovering these lies, I reached out to our salesperson and requested to be released from the purchase, but he said there was nothing he could do and instead gave me an 800 number to call. When we finally accessed the contract, we discovered the cancellation rights, but the period had passed but we were still in the cancellation window when we expressed our desire to cancel to the salesperson but were denied. This is in violation of those rights which we will explore more.

Our experience with Wyndham Vacation has been riddled with what we consider to be misleading depiction of the timeshare to omission of legal disclosures, to the point of calling it fraudulent. We were bamboozled into purchasing this timeshare back in June 2018. Five years and thousands of dollars later, we have only been able to use our timeshare once due to nothing being available whenever we wanted to schedule a trip. During our sales presentation in Las Vegas NV, we made it clear to their overly aggressive salespeople that we weren’t interested in purchasing any sort of package but were simply just fulfilling the obligation for the free show tickets that was offered to us. To make a long story short, the relentless pressure that the salespeople put on us was exhausting and we succumbed to the pressure and purchased a timeshare package that was hastily explained. We were asked if we could visit any country in the world where we would go. We both mentioned Ireland as it turns out, the timeshare service isn’t available overseas. We were also told that purchasing the timeshare was the same as making a real estate investment and that if we did decide to sell it in a few years because of the popularity we would likely make a nice profit. This is also untrue. We were advised Wyndham would even buy the timeshare back from us if we decided we did not want it. This was also a lie. The biggest selling point to us was that we could pass the timeshare down to our kids, and that they would be able to use the timeshare for the rest of their lives at no cost if we paid off the mortgage. Unfortunately, this was a lie too. The availability and use of the timeshare fall far short of what was promised. The true value is non-existent, and the non-disclosed maintenance fees threaten to burden our children. Our points do not roll over as assured, and the unused points are lost, leaving us with a worthless investment that has failed to meet any of its touted advantages.

We are writing this review to address the egregiously predatory and sneaky tactics we were subjected to by Wyndham, while suffering through 5 hours of high-pressure sales. We haven’t once been able to book a stay despite repeated attempts. This all started when we were offered complimentary tickets and a gift card to attend the grand opening of a new hotel. The following morning, we were greeted by a sales rep named Steven. He jumped into his spiel and began asking us about our vacation habits. One of the things he said was no matter where we wanted to vacation, there would be a Wyndham resort close by and that we could stay there if we bought into Wyndham’s timeshare program. This turned out to be a flat out lie. Steven took us into a different room where other families had gathered in front of a director who was praising the benefits of Club Wyndham. The director reiterated Steven’s claim that Wyndham had accessible hotels around the United States, and that with RCI we could easily take our vacations to globally. What really got us was the enticing benefit of generating rental income. This was a lie! When we asked, “what would happen if we were unhappy with our purchase “, Steven told us that canceling was super easy and we could sell back our points to Wyndham without any hassle. During the contract review, we were rushed through the paperwork. They flipped through it rapidly, leaving us no time to read anything. When we asked them to slow down, they provided a ‘summary’ of what each page consisted of. Instead of giving us all the information we needed, we were just told that we were making a smart investment and that we would love our new Wyndham membership. We want to make it clear that we do not love our membership. We were sold on a series of false promises–assurance of rental income, the ability to vacation anywhere in the US or abroad. We are stuck with an extremely worthless contract that is far more expensive than we were led to believe.

Watch out for Travel and Leisure, Wyndham, Worldmark by Wyndham or any other name they are hiding behind; you WILL regret it. We were told by the Wyndham sales staff in Oceanside that we could refinance a timeshare property at a bank, but we have now found this is not true. We have yet to find any commercial loan program that will refinance a timeshare contract. Our efforts to lower payments or sell the timeshares through Wyndham led to redirection to third party resale companies with terrible reputations and no resale history. We were misled about timeshares being a sound investment, and the high-pressure sales tactics and misinformation were deceptive. Their manipulation and deceit have caused these financial circumstances, we have been forced to make payments to Wyndham on credit cards over the past 18 months and this has put us on the edge of financial collapse. Attempts to rent out points were unsuccessful and not profitable, refinancing the loan is not an option, and resale is not likely and certainly would not cover the remaining loan balance with Wyndham. We question why you can't assist or buy back points, why maintenance fees keep rising, and why premium payments haven't significantly decreased despite extra payments. Especially considering we were told the opposite when we suffered through hours-long sales pitch. They misinformed us regarding the cost, appreciation, and usability of the timeshare. We cannot continue to pay these fees and desperately need to get out of this situation. Wyndham needs to own what they have done and release us from the horrific financial nightmare.