Wyndham WorldwideReviews of wyndhamworldwide.com

I am writing a review to address the egregiously deceptive and predatory tactics I was subjected to by Worldmark by Wyndham Resorts, while suffering through a 3-hour sales pitch. As an Owner of an upgraded contract with Worldmark for nearly a year and a half, I haven’t ONCE been able to book a stay despite repeated attempts. Wyndham salespeople promised so many lucrative benefits that would come with the upgraded timeshare, but they were all lies to persuade me into making a purchase. I never would have bought this upgraded timeshare if I was told the truth about it: which is that it’s a waste of money and impossible to use. The Worldmark by Wyndham Owners should be aware that an “Owner Update” is the same high-pressure sales presentation that you have been through before with a twist. I was promised $500 in Ceasar’s Palace gift certificates, to be received after said “update”. Although my contract was paid off, they kept using high-pressure sales tactics and made general false statements regarding the upgrade of my timeshare. During the hours that I was sitting in the banquet-style conference room with my hungry, irritated, and fidgety 14-month-old son, I repeatedly told the man that I did not want to buy anything, that I needed to leave to care for my son, and that I have three more children back in the room that need to be fed, which kept me under more stress. I rarely used the timeshare because, even when I looked for reservations 6 months in advance, there would rarely be rooms available to fit my family of six. I kept asking to leave, telling them that I had no interest in upgrading my contract, but they refused to listen to me. I was held against my will by these bullies until I signed a contract out of sheer exhaustion and the need to care for my children. The promises made during the sales presentation were not true, and these lies have had a significant impact on my finances. I demand they terminate this contract due to financial hardship caused by deceptive sales tactics and misinformation.

Our ongoing frustration and disappointment with Wordmark by Wyndham is going on 7 years old at this point, beginning during our trip to Las Vegas in May 2017. We strongly believe that we were victims of fraud, as we were deceived and misled into purchasing a timeshare worth $44,000. As individuals who strive to make a positive impact in the lives of others, we find it distressing when people take advantage of others for their own gain. Unfortunately, this is exactly what we experienced during our encounter with Worldmark's sales team. From the moment we set foot on the casino floors, we were bombarded with salespeople offering us prizes in exchange for attending a presentation by Worldmark. The presenters were enthusiastic, emphasizing that the timeshare was a "Travel Share" and not a traditional timeshare. They highlighted the flexibility of the system, assuring us that we would not be limited to a single week within the calendar year to use the resorts. They also emphasized the potential savings on vacation accommodations, as Wordmark resorts could be found nationwide and there was an exchange program for international travel. Particularly vital details of the purchase were not made clear to us. We were unaware of the interest rate tied to our loan, and we were under the impression that we could pay off the entire amount within the specified period. We were not informed that maintenance fees would also increase over time. Since then, we have used the timeshare twice ourselves and allowed our friends to use it twice as well. However, it has been extremely difficult to plan trips as the destinations we desire are almost never available. We feel extremely frustrated and deceived by Worldmark's sales tactics and the lack of transparency throughout the entire process. We were treated unfairly and taken advantage of by the very people who were meant to represent the company. We strongly believe that we were victims of fraud, and we demand a resolution to this matter.

This company is the biggest resort company in the world, has billions and billions of dollars, and decides that it's a smart idea to put water heaters in the rooms that are too small to accommodate the amount of ppl per unit. We were on our 3rd shower and the hot water turned ice cold. So then we had 2 ppl dripping with soap everywhere, and no way to clean it off. I call up to the front desk, say the same thing to them, and the manager even admits the water heaters r small, and basically tells me, oh well, ull just have to wait 20-30 mins. Ummmmm, what? So we're supposed to just stand around with soap all over our bodies, cold and wet, for 20-30 mins because u decided to skimp on one of the most important parts of a living space??? I mean I guess there's really not much they can do but the fact that they do this, blows my mind!!! And the 2 ppl I talked to weren't very sincere n an apology or try to help in any way, SMFH!!!! I looked it up and for the size of ppl this unit accommodates, it should have a 72 gallon tank or higher. It has a 50. I just can't stand all these big corporate companies that make billions off of us consumers but could careless about our comfort even tho we make them rich!!! Then the water parks close early on most days. U pay all this money to stay at a place like this and can't even enjoy the amenities as u should because they're too cheap to keep it open. Plus multiple things were either broken or shut down. I wouldn't recommend staying with them. Not for what u have to pay. Hopefully this helps others get a better experience somewhere else and not waste their money. And I've been to multiple orientations with them and they do everything possible to find suckers to buy into their bs properties. And the "FREE" gifts they give u, always have catches and they don't tell u that. U find out after, that u have to pay money for fees and taxes to get them. It's so ridiculous!! It's sad how ppl get rich in this world!

We are beyond frustrated with the misleading experience we encountered during a sales presentation in July 2017 that has been a continued disappointment. What initially seemed like a promising offer for free tickets turned into a grueling five-hour marathon filled with false promises and aggressive sales tactics. Despite reassurances of exclusive resort access, safety guarantees, and convenient theme park stays, the reality post-purchase was starkly different. Promised benefits, such as easy ownership resale WITHOUT losses, international use, and flexible point redemption proved to be inaccurate. Additionally, we found that they did not disclose important information about the rescission period. Our attempts to utilize the membership were met with challenges, including an outdated website interface, limited availability, and misleading events. I urgently request the termination of our contract to alleviate the distressing situation we find ourselves in.

My experience with Wyndham Destinations began on April 21, 2023; it was marked by misleading information, false advertising, and a general lack of transparency. Their presentation check-in process included confiscating our Drivers Licenses. The representative then conducted a prolonged questionnaire about our travel habits and preferences. The presentation, held in a conference room with other couples, emphasized the advantages of Wyndham's points system, claiming it as a travel club rather than a timeshare. The presenter highlighted various packages, claiming unlimited possibilities, but failed to provide accurate representations of locations and availability. However, the subsequent booking process exposed the dishonesty in their representations. My frustration reached its peak when I realized the 10-day cancellation window contradicted the "cancel anytime" policy I was previously told. In subsequent attempts to utilize my membership, I encountered additional issues that deepened my dissatisfaction. The resorts, touted as private for owners, were, in fact, rented out to non-owners for minimal fees in comparison to what owners are expected to pay. Accommodation and destinations highlighted during the presentation as exclusive to owners. Notably, I was explicitly told that the Vacation Ownership product was not a "timeshare." However, the discrepancies and misleading information presented throughout my experience with Wyndham point to the contrary. To date, I have spent well over $6,000, and regrettably, I have not been able to book or utilize any nights through the membership. The promise that points could be sold or rented to cover the cost of timeshare ownership or become profitable has not materialized, further cementing my decision to request the termination of this contract. This was sold to me as a lucrative real estate investment that would also provide me with vacations at a reduced price. I have been defrauded! The lack of transparency regarding costs, the accumulation of points, and the misrepresentation of the product as a real estate investment has further contributed to my decision to terminate my membership.

Issue: Hotel Staff gave away our team food The shakopee 12U hockey team stayed at the Proctor location during teh above dates. We paid for and used a conference room for our team. Our team manager was told we could use the room from Friday (1/25-1/28) and could keep our team snacks in the room during these dates. Verbal confirmation was given that only our team could use the room. Saturday night (1/27) the night staff told another team to take what they wanted from our team room so that there would be less stuff. (AS told to our parents per the day staff on 1/28). Over $161 of food and drinks were taken by the other team. Again, verbal confirmation was given that we could have the room through Sunday morning. We have requested that $161 is given to replace the materials taken per night staff as this was Association money and limited funds are available to each team.

I can honestly and humbly say that Wyndham Resorts has totally taken advantage of me. It is not in my nature to have to write complaint letters, but I reached out to the President of the company about my horrible experience, and it has been over a month with no response of any kind. Now, I think it is my duty to report this level of extortion, especially when Senior Citizens like me are involved. My relationship with this company started many years ago, but the issue is they are too busy “selling” they simply neglect to consider what is best for the Owners. More does not mean better or even fiscally feasible in my case. I have had no advocate in my corner, no one was there when I was not allowed to fully review contracts. I am a retired, elderly single woman. I don't have a lot of sources of income beyond my hard-earned retirement, so why on earth would you target someone like me? I get mentally and physically fatigued quite quickly. I expressed my discomfort multiple times to the Wyndham sales team, but they did not care at all. They just kept me trapped with them; the fast-talking professional extortionists that they are. This is elder abuse and a clear example of how it is used to exploit people. They wore me down mentally to not only get me to easily comply to their demands to buy more. This is just completely unacceptable behavior from Wyndham. Please stop targeting Senior Citizens and make things right with me personally.

The sales process at Worldmark by Wyndham was a relentless onslaught of high-pressure sales tactics. Despite expressing our financial limitations, we were consistently pushed to purchase more credits, and upgrade our package. THE PRESENTATION: Our visit to Las Vegas for my wife's 40th birthday turned into a nightmare. What was promised as a quick tour turned into a two-plus-hour sales pitch. The initial lure of a free dinner and $100 turned out to be a ploy to get us into a high-pressure presentation. The sales representatives, particularly Michael Ward and Devin Streeter, painted a rosy picture of the timeshare as a wise investment, emphasizing its potential financial gains and resale value. However, the reality is far from what was portrayed. The timeshare's value has significantly depreciated, leaving us burdened with mortgage payments and exorbitant maintenance fees. WHY WE ATTENDED AND WHY WE PURCHASED: We were misled from the beginning, expecting brunch and monetary gifts for a quick presentation. Instead, we were conned into a lengthy session that ended with the purchase of 10,000 credits for $20,000, plus additional lines of credit and a credit card opened without our knowledge. The aggressive sales tactics reached a peak when, despite declining, the representatives persisted, involving managers to pressure us further. Our credit was checked without consent, impacting our score, and breaching our privacy. OUR EXPERIENCE AS OWNERS: Our ownership experience has been a disaster. Despite spending approximately $6,000 on mortgage payments and maintenance fees, we have been unable to book a single trip. Calls for assistance resulted in a frustrating runaround and attempts to attend another presentation for guidance led to further pressure to buy more credits. Don’t fall for the high-pressure presentation regardless of what incentives they dangle in front of you. The long-term cost of getting tricked into a timeshare far outweighs the meager incentives.