Wyndham WorldwideReviews of wyndhamworldwide.com

As a retired couple, we dreamt of carefree car trips during our golden years, and Wyndham's sales pitch promised us just that. However, what unfolded was a nightmarish web of false assurances and financial burdens. From the beginning, the flexibility we were promised turned out to be a mirage. Despite assurances of last-minute deals and unlimited travel, finding available vacation options through our membership became a arduous task. Booking in advance became mandatory, leaving us feeling deceived and trapped. The broken promises did not stop there. Our points, promised to be usable through RCI, turned out to be worthless, and we were left to foot the bill for vacations. To add insult to injury, undisclosed fees for reservations made online caught us off guard, compounding our financial woes. Hidden monthly fees of $300, never mentioned during the sales process, blindsided us. The lack of transparency extended to maintenance fees that were supposed to be deducted from credits earned by using the Wyndham credit care - a process we were never informed to set up ourselves. Our contract, signed with excitement on July 1st, 2023, promised VIP bronze membership for $20,000. Shockingly, during our first use, we discovered we were not VIP members, rendering our contract essentially worthless. Attempts to rectify this situation only led us into a confusing and manipulative presentation lasting over 5 hours. This ordeal has become a financial nightmare, causing sleepless nights and significant stress, particularly for my husband, a Vietnam War veteran with PTSD. The emotional toll is immeasurable, and we implore the CEO of Wyndham to consider our desperate situation and provide a resolution. We believe there's a case to rescind the contract due to being mislead by the Wyndham sales team and our compromised mental state during the decision-making process.

The experience my husband and I had with Wyndham's timeshare program has been a living nightmare. From the misleading promises of affordability and flexibility to the coercive sales tactics employed during the presentation, every step of the process left us feeling deceived and trapped. Despite our attempts to resist, we were eventually pressured into signing contracts that have since proven to be a severe financial burden. What was pitched as an investment in memorable vacations turned out to be a draining expense, exacerbated by our unforeseen life changes, including my disability and the responsibilities of caring for our special needs granddaughter. The false assurances of property ownership and potential resale value only added insult to injury. The recent upgrade that was crammed down our throats only further escalated our financial strain, pushing costs beyond what we can sustainably manage, despite being told how much cost savings we would realize. As we navigate this challenging situation, it's clear that Wyndham's promises were empty, leaving us in a heartbreaking dilemma between meeting our family's needs and paying for a contract that has brought us nothing but regret.

This dreadful Wyndham timeshare ownership started while we were on vacation in Las Vegas. During this trip, we were approached by a sales representative associated with Wyndham who offered us tickets to a free show if we sat through a 45-minute presentation. We were assured that our time commitment would not exceed 45 minutes, and that the presentation was strictly informative. If we had any inkling that for three hours we would be subjected to intense pressure, deceptive sales tactics, and misleading information, then we never would have agreed to attend. The signing process was much briefer than the sales pitch, and important information was intentionally withheld from us. We were NEVER told that we had a right to rescind our contract, and we only learned about our rescission period when we received our contract in the mail at a later date. By then, our rescission period had passed. Every time we meet with someone, they promise us one thing and then deliver something completely different, if anything at all. We have been lied to so many times and deceived by so many people. There is not a single shred of trust that we have for anyone at Wyndham Resorts. It has become increasingly clear that we were deceived into signing a poorly explained contract that is far more expensive than we were told. There were numerous violations and outright fraudulent claims made against us!

We traveled to Las Vegas in mid-February of 2022. On our way back to our hotel from dinner, a woman stopped us and offered us a 3-free night stay at the MGM Hotel & Casino. We were intrigued by the offer and were curious about the catch. The woman insisted that there was no catch, stating that we just needed to sit through a quick hour-long meeting at the Wyndham Resort (8601 S Las Vegas Boulevard), and then the vacation would be ours. To make it very clear to whomever is reading this, the “meeting” was not a meeting, but rather a high-pressure sales pitch. It also wasn’t an hour, but five hours. One thing that stuck out to us as peculiar was the repeated assurances that the product being sold wasn’t a timeshare. When we called it a timeshare, we were quickly corrected by someone who stated that this was a vacation membership and very different from a timeshare. We were rushed to sign and initial everything without reading it in under 30 minutes. Over the course of five hours, our representative, Mark A., and his sales associates bombarded us with egregiously misleading information that, along with high pressure sales tactics, resulted in us signing up for a timeshare contract. We were deeply misled, and we can’t take any vacations or rent out our timeshare as we were promised. The blatant lies told by Mark have effectively trapped us in this bogus contract. All the places we were interested in visiting were not available, at any time, for outwards of a year. Even six months in advance, there was never any availability. My wife and I have experienced nothing but stress since dealing with this company, and it all stems from being swindled by the sales team at Wyndham Resorts.

After many years with Wyndham Resorts, we have reached limits on what is a hamster wheel of upselling, to reach the level of benefits that we were initially promised when we joined Wyndham. The latest time being in 2022. What was supposed to be a brief overview of new contract options turned into a four-hour ordeal, during which representatives preyed on our exhaustion and hunger, manipulating us into upgrading our timeshare. They fabricated stories of attempted contacts and insinuated that our military service abroad was the reason for their lack of communication. Regrettably, we were coerced into signing up for two affiliate credit cards to finance this upgrade. Over the past decade, we have diligently worked to pay off the loan for a timeshare that we rarely had the opportunity to use. As members of the military, our duties often stationed us overseas, making it impossible to enjoy the benefits we were promised. Whenever we attempted to book a vacation, we were met with disappointment as our accumulated points fell short, and yet, we continued to bear the burden of relentless housekeeping fees, mortgage payments, and maintenance fees. It is unreasonable for us to pretend that this last upgrade will provide any sort of benefit in our lives. Additionally, they have bamboozled us into another loan with a 17% interest rate. When we wrote them, we received an email that advised us to let them know if we had any “further allegations” to make regarding our situation. The bottom line is that we did our part for over a decade, we do not want “more” of something that doesn’t work and was presented as an “upgrade”. They need to roll it back or allow us to step away. This has gone on for far too long!

We were lured into a high-pressure timeshare sales meeting with tickets to the High Roller in Las Vegas. We were seated with a saleswoman who reiterated all the points the tour guide made. However, she was extremely pushy. All in all, we spent about four hours with this woman. When we were forceful in rejecting their offers, she continued to press us. We stressed that this wasn’t something we could afford, but this did not deter this saleswoman. After four hours and the pressure from an additional two salespeople, we relented to the pressure and agreed to purchase. The terms of our loan weren’t presented to us clearly, and we were never told that we could rescind our contract within 5 days per Nevada law. We were rushed through the contract review! We rejected multiple offers! They wouldn’t take “no” for an answer, we declined 4 plus times. We were rushed through all the paperwork and were just told to sign here, sign there. They failed to disclose inflationary nature of the Maintenance Fee’s including how much they would go up every year. Failed to disclose the same property could be rented for pennies on the dollar to non-owners, despite being told that only Wyndham owners could stay there. They also didn’t explain heirs would be responsible for balance and Maintenance Fee’s costs FOREVER. They also failed to inform they ran our credit, which caused our credit scores to plummet.

First, we want to state we have been victims of elder abuse by Wyndham Resorts. We trusted and relied on the guidance and assistance provided by Wyndham representatives during our initial contact in Orlando, Florida. Not fully aware of the complexities and potential pitfalls associated with timeshare ownership, we feel that we were taken advantage of during the sales process. We have already paid over $30,000 to Wyndham for our timeshare. It is disheartening to realize that the promises made to us, such as the ability to make money from our timeshare as a real estate investment, were misleading and inaccurate. We were also coached by Wyndham employees to withhold certain information from our discussions, including the true nature of the timeshare as a financial investment. Never provided with a copy of our contract until we had to request it from Wyndham months later. It is concerning that such an important document was not provided to us in a timely manner, raising doubts about the transparency and fairness of the entire process, especially given the short rescission period that was also not disclosed verbally. Because the contract wasn’t provided to us when we left, we were well past the rescission period when we finally received them. While trying to resolve these issues, we have been met with resistance and have been told that we are solely responsible for the contracts we signed, even though we have evidence that our original contract stated otherwise. We have written Wyndham Resort’s President, with the hope that he will take our concerns seriously and work towards a resolution that is fair.

As a Diamond Member,I submitted a Best Rate claim (Ref: 07482962) and got a reply right away telling me that they would contact me about the price match within 24 hours. However, they deliberatly delayed reviewing it six days later, after their competitor's lodging fare expired. Then the team told me I was not eligible to get the best rate as ”the lower rate quoted on the competing website provided could not be found.“. They could have informed me of the result within 24 hours, so I could choose to book on another competing website and save money. Advide: If you find a better rate, book it right away, then make a claim with Wyndham and keep the itinerary, invoice, or receipt as proof.