Wyndham WorldwideReviews of wyndhamworldwide.com

I have been a Wyndham owner since 2002 and never imagined an experience like this. After losing my husband in 2025, I no longer travel and simply wanted information about exiting my timeshare because my circumstances had changed. Instead of being offered an exit solution, I was told the only way forward was to purchase an additional 300,000 points and wait one year for Wyndham to try to resell them. The sales representative described this as something that should stay between him and me and rushed me through paperwork so quickly that I had no meaningful opportunity to review what I was signing. I later discovered I had been enrolled in financing that carries a 10 year repayment term, resulting in monthly payments over $1000, in addition to nearly $500 monthly in maintenance fees. As a woman in her 60s supporting family members, this financial burden is overwhelming. When I returned the next day to rescind after reviewing the contract, I was met with pressure tactics and warnings about dramatically increasing maintenance fees on the original points I had if I canceled. I left feeling confused, intimidated and emotionally distressed. I was given information that my contract would end at my death, but I now believe that this is not true. What disappoints me most is that I clearly stated many times that I wanted out of my ownership, yet I ended up with a larger obligation. I felt rushed, misled, and pressured into a purchase I neither wanted or needed. Based on my experience I strongly encourage perspective buyers to thorough review every document, understand all financing terms, and carefully research exit options before making any decisions. I hope Wyndham will do the right thing and provide me a fair resolution.

Don't buy timeshares. The maintenance fees are always going up and eventually they will ruin your credit.

At an owners update in Las Vegas in Aug 2026 we purchased a deed to the Las Vegas Grand Dessert and was told we could book a room (or rooms) anytime we want since we owned a deed to that location. I attempted to book room less than a month later and was told there were no rooms available. I was also told we had a concierge that would book us at any location and we could list it on VRBO or any other rental site and that too was a lie. In short we agreed to the deal with the mind set that we would book and rent out locations to help offset our costs....that was a lie.

My wife and I purchased our Wyndham Vacation Resorts believing it would provide us with seamless family vacations. Instead, it turned out to be a major financial burden filled with hidden costs, escalating maintenance fees, and broken promises. If you’re thinking of purchasing a timeshare, DON’T DO IT! Their sales reps are not above lying and will say ANYTHING to get you to buy a timeshare, speaking from experience. Don’t go to the presentations, I promise you whatever they’re offering as an incentive is not worth it! Some of the things they don’t tell you up front: Maintenance fees constantly increase and are owed forever even if you pay off the loan, points expire every year, availability is very limited, they sell your information to 3rd parties, and the contract is FOREVER. They wouldn’t even give me a copy of the contract, just a flash drive and said the documents were on there, but it turns out they were not. Wyndham contradicts themselves at every turn. They explicitly warn timeshare owners against using third-party companies, yet have told me on multiple occasions that my only way out of this timeshare is through a third-party resale broker. I expect Wyndham to retract what they’ve done to my credit and to cancel my timeshare contract completely with no additional fees. I just want out of this never ending nightmare.

< Our experience with Wyndham Vacations has been extremely frustrating and financially devastating. When we arrived at the resort, we were told we had to attend a sales presentation or risk being charged a fee. We felt trapped and pressured into attending something we did not want to do. What followed were hours of high-pressure sales tactics. We were told our existing contract was wrong and that we would save money by signing a new one. The numbers and promises kept changing, and every time we said no, more salespeople came into the room. We felt overwhelmed, exhausted, and pressured into agreeing just to get out of there. We were also coached on what to write about why we were signing up, which felt dishonest and completely wrong. During the presentation, we were told that if this ever became a burden, we could cancel and would not be stuck forever. We believed those promises. Now that I am retired, our financial situation has changed dramatically. We struggle every month to keep up with maintenance fees. The points we were promised would help cover these costs have provided far less value than we expected. The math simply does not work, and we feel trapped in a financial burden we cannot afford. Wyndham needs to take responsibility for how these sales presentations are conducted and the promises made to customers. This experience has left us feeling misled, frustrated, and financially overwhelmed. We would not recommend Wyndham Vacations to anyone considering a timeshare. Think very carefully before signing anything.

I've been a La Quinta customer for thirty years, before the brand was bought out by Wyndham. I keep trying to book a room, have 13,000 points that I've not been able to redeem. I've sat on the phone with customer service just trying to book one night.

I am extremely disappointed with my experience with Wyndham Vacations. What started as a prize I won at a fair turned into a costly commitment that I have never been able to use and have struggled for months to cancel. During a sales presentation, I was promised exciting vacation opportunities and easy travel options. However, when I finally tried to use my membership, my experience was frustrating. I had to cancel a trip due to severe weather and later learned I would lose my points because I had not purchased additional insurance, something that was never clearly explained to me at the time of booking. Since then, I have made repeated attempts to cancel my membership. Every call has resulted in being transferred to different departments, receiving conflicting information, and being given instructions that led nowhere. At one point, I was told that making three consecutive payments would help cancel my account, but after doing exactly what I was told, nothing changed. The most frustrating part is feeling trapped in a membership I have never used while continuing to make payments I cannot afford. Customer service has provided little assistance, and no one seems able or willing to resolve the issue. I expected transparency, support, and reasonable solutions. Instead, I have experienced confusion, broken promises, and months of stress. Based on my experience, I would strongly advise anyone considering a Wyndham timeshare to carefully research all terms, cancellation policies, and long-term financial obligations before signing anything.

I am a 74-year-old living alone on a fixed income and have owned a Wyndham timeshare for 12 years. During that time, I experienced repeated sales presentations that I believe misrepresented the true costs and benefits of ownership, leaving me with far more debt than I was led to expect. My experience began in 2014 with my original purchase at Bonnet Creek. In 2016, during an owner update in Nashville, I was told my membership benefits were "expiring" and that I needed to upgrade to keep them. Just days later, a Wyndham corporate representative encouraged me to cancel that contract and accept a different one, sending completely contradictory messages. In 2018, after explaining that maintenance fees were becoming difficult to afford on retirement income, I was encouraged to take on additional obligations through a home resort change and mortgage upgrade to maintain VIP status. The most serious issue occurred in 2025 when a representative identifying himself as my Corporate Account Manager recommended another upgrade despite knowing I was not fully using the points I already owned. I was told my balance would increase from about $37,000 to $42,000. Instead, the actual balance exceeded $75,000. I do not believe the true cost or financial impact was clearly disclosed. I was also advised that high-demand reservations could be rented through Vacation Share to help offset expenses and accelerate mortgage repayment. Reservations were secured and initially approved for listing but were later rejected without a clear explanation. Had I known the actual loan balance and the limitations of the rental program, I would never have agreed to the transaction. For those who consider Wyndham ownership and upgrades to provide special opportunities to share with family and friends, take great care to avoid a financial burden that can risk personal and family resources with an unintended legacy of debt!