Wyndham WorldwideReviews of wyndhamworldwide.com

Due to the misinformation, dishonesty, and coercion we are seeking to terminate our contract with Wyndham Vacations immediately. Since our initial purchase in 2019, followed by the upgrade at Oceanside Pier Resort in 2022, we've only managed one Wyndham trip. During the pandemic, our points shifted to RCI, and we took a single trip through them, for which we had to shell out $399.99 despite having already invested thousands. To date, we've forked over more than $40,000, with monthly payments still ongoing. Despite our efforts to book well in advance or at the last minute, we've encountered numerous hurdles. They shower you with points, urging you to book ahead, but fail to disclose that bookings for the following year consume next year's points, not the expiring ones. We discovered this only in December, after hastily booking a place to utilize expiring points, only to watch them vanish, leaving us no opportunity to bank them. On top of it all, we also shelled out $149.99 for point protection, feeling nickel-and-dimed at every turn. Prior to point expiration, you're required to bank them with RCI, only to pay RCI again to use the points you've already invested thousands in. None of these intricacies were mentioned in the sales presentations! We hope that after reading about our case you agree just how royally we have been duped and misled by Wyndham.

I am writing this review because the Wyndham Sales team misled, misrepresented, and lied to us to trick us into signing a contract with them. Had they been honest about everything we never would have agreed to anything. This all started when we agreed to attend a 90-minute presentation, but that turned into a six-hour high-pressure sales experience! We were given several misrepresentations about the program's benefits. We were told the VIP Gold status would provide 35% discounts at ALL resorts; they left out that these discounts only apply to bookings made within 60 days of check-in. They advised us to try to book 13 months ahead of time to get the best availability but failed again to explain that the 35% discount would not be applied to those reservations. We were falsely informed that maintenance fees could be paid using Rewards Card points. They claimed RCI properties required fewer points than Wyndham properties, which we've since discovered is only true during "Quiet Season." Additional RCI fees, including cleaning fees and assessment fees, were never disclosed. We were also promised "great deals on cruises," but we've found Club Wyndham's prices are more expensive than NCL promotional prices. To compound our frustration, we received an email the very day we signed up offering a 3-day, 2-night vacation that required attending another 120-minute sales presentation. We feel that the sales presentations are set up in such a manner that the salespeople don’t sell consumers precisely what is needed to enjoy vacations. Rather it seems that they are intended to incrementally induce consumers into more debt just to reach the status level that would benefit our family. We contacted Wyndham Cares to discuss “exit solutions”. We explained that we wanted to cancel our membership. The rep immediately said she had to transfer the call and was completely rude. We ended up being transferred to a department that never answered. They need to let us out of this contract and refund our investment !

My daughter has been staying at the Lima Ohio Wyndham/Windgate as she is currently in a clinical rotation at the ER at St. Rita's. This week she encountered two deplorably filthy rooms. One had pubic hairs on the toilet the second room had moldy food in the fridge. She switched rooms twice and was threatened by the guy in the room next to her because she called the front desk to make a noise complaint. Lastly she came back to the hotel, after a 15 hour shift,and a man had a gun drawn at a front desk employee who responded that she had a permit for a concealed weapon also. We will never be staying at a Wyndham again.My daughter was afraid and got zero sleep the entire week all while treating patients in the Emergency Room for 12-15 hours a day.

I am posting this review to express my extreme discontent and incredible annoyance with Wyndham Resorts. I have been subjected to irritable and aggressive employees at Wyndham. They have driven me to near madness, navigating endless hoops trying to get answers for multiple questions, including how to cancel my contract and how to rectify unfair treatment from their employees through lies, cheats, and deceit. I have, up until now, not been able to get any satisfactory action or response from Wyndham and have been instead told that it is my fault that I was lied to and that they don't care, and there is no other recourse I can go through to resolve my problems. I either pay to Wyndham my monthly payments and yearly maintenance fees, or they will ruin me and my finances. This has become a case of corporate blackmail. My transactions were intentionally dishonest, to a scam level and I am demanding that Wyndham CANCEL MY CONTRACT IMMEDIATELY! The sales tactics employed during these interactions were extremely aggressive and manipulative. They were entirely disgraceful and unbecoming of a huge multinational corporation like Wyndham. At one point, my driver's license was withheld, effectively preventing me from leaving the premises, and my children were used as emotional leverage to influence my decision-making. The pressure exerted by the sales personnel was relentless, with a clear reluctance to accept my refusals. The lack of transparency, coupled with the undue pressure to commit to financial obligations without full disclosure, is troubling. It is imperative that these issues be addressed to ensure that potential and existing customers are treated with the fairness, honesty, and respect they deserve.

We are on the outs with Wyndham Resorts. While attending a Dodgers game, we noticed a booth in the right field pavilion offering a chance to enter a raffle for a 3–5-day getaway if we took a survey. The booth wasn’t clearly marked as Wyndham Resorts, and it seemed like they were drawing people in with the promise of the raffle. Well, you probably will not be shocked to learn that this was a scam to generate leads. We ended up being “selected” and were told to visit Wyndham Resorts in Anaheim to attend a presentation to claim our “prize.” Unfortunately, the prize was nothing more than a ploy designed to get us to attend a high-pressure timeshare sales pitch. The goal of course to purchase a timeshare with Wyndham. They promised us a 3-5 day stay even if we chose not to buy. However, we felt immense pressure to make a purchase, as they kept negotiating by offering to lower the monthly maintenance fees if we agreed. We made it clear that our finances weren’t sufficient for a timeshare and told the sales rep “No” at least three times. At that point, a manager was brought in, making it seem like they were doing us a favor by reducing the price further. At one point, after saying "no" again, they sweetened the deal by offering an additional 3-5 day stay on top of the original one. The entire presentation felt like a classic foot-in-the-door tactic, with them pushing the idea that this “deal” was only available that day. This in truth is a lie, because they clearly sell the same product day in and day out. We feel that Wyndham Resorts misled us about their intentions. Overall, we are extremely upset with the tactics used by the Wyndham sales team, and we are demanding the cancellation of our contract. Despite calling customer service and writing to the executives, they on communication we received are from their bill collectors and they are ruthless, but we will not be swayed!

This past August my wife, son and I attended the usual informational / sales presentations at one of the Nashville, TN resorts. Wyndham / RCI rarely works with the kind of traveling my family does, so we went in with the attitude that we wanted to get out of our timeshare. During 7 hours or so of discussions, we made it 100% clear that to continue with Wyndham, we needed to use our membership in Paris in October with little out of pocket expenses. Stupidly, we ended up with an upgrade with an oral, but not written, guarantee that we wouldn't need to dig deeply in our pockets for this planned trip. As they say, words are cheap. End result: an additional $15K+ for consolidating two deeds, always increasing monthly maintenance fees, and no / little use of the timeshare, as usual. Contacted the legal person we talked with afterwards by email twice, but never received a reply. The Wyndham agents got their money for their sales quota and that's all that mattered. If we attend a sales presentation in future, probably better to put in earplugs, smile and nod from time to time, and just pray the time passes quickly.

Our ownership with Worldmark by Wyndham began during a trip to Las Vegas for a wedding on September 8th, 2022. After being lured into an extremely aggressive gauntlet that was dubbed a “brief meeting” by the “Concierge”. The presentation included claims that they were the only company partnered with Disney, allowing Wyndham members to stay at Disney hotels. Alternatively, members could choose to stay at a Wyndham hotel, which is the only non-Disney accommodation that provides access to Disney World’s Animal Kingdom. Overall, we are very unhappy with our purchase. We were completely misled regarding the usability and cost of our Worldmark Timeshare. It is far more expensive than we were told, and the availability touted by their sales representatives is far from what we are experiencing. The dishonesty, coercion, and general misinformation surrounding this purchase is at the point of ridiculous. The total cost with interest was also never disclosed, and when it was time to sign the contract, we were rushed through the process and coached on how to respond to the closer’s questions. The entire process is very suspect, even from a legal standpoint. We are demanding the immediate termination of our contract; this has been a bait and switch. Unfortunately, it took us a little time to figure it out.

We went on vacation Sept 2024 and was talked into a sale pitch. They sat there for 5 hours discussing all the things we would get and then the contract reflected nothing they promised. We were in a hurry and just signed (our fault), and then when I got home read it and contacted them about the discrepancies. This is the BIGGEST RIPE OFF COMPANY I HAVE EVER DEALT WITH.