Wyndham WorldwideReviews of wyndhamworldwide.com

As a long-time timeshare owner, I've finally discovered the dark side of Wyndham's business practices. During a so-called "mandatory meeting" at Plantation Resort, I was trapped for over four hours by sales representatives Jacob and Dennis, who basically ambushed me—an elderly widow—into signing a contract that was more complicated than my original. They just wanted to take advantage of me because of my age and to pad their commission check! Here's the kicker: these smooth-talking salesmen mentioned a tiny $2,556 fee but conveniently forgot to mention the whopping $14,491 loan. When I tried to get a moment to think and call my family, they had the nerve to question my decision-making abilities. Can you believe it? They pressured me relentlessly, creating this fake urgency that would make a used car salesman blush. The entire interaction was a masterclass in manipulation. No transparency, no respect, just pure predatory sales tactics designed to take advantage of someone in a vulnerable position. They withheld critical information about the loan, my rights, and the true nature of this financial trap. Seriously, their approach was so unethical it should be illegal. I'm demanding one thing: cancel this contract. If Wyndham doesn't step up, I'm taking this straight to consumer protection agencies. To anyone thinking about a timeshare: read the fine print, bring backup, and never—I mean never—let anyone pressure you into a decision on the spot.

My spouse and I attended a WorldMark Timeshare presentation at the Seaside Resort. We were intrigued by the prospect of accessing what was described to us as an exclusive resort only available to WorldMark owners. We were assured of gaining access to all WorldMark and Wyndham locations, alongside promises of the timeshare being a valuable real estate investment that could potentially yield higher returns through the sale or rental of unused points during prime reservation weeks. The sales representatives emphasized the exclusivity of the offer, the substantial savings on travel and lodging, and the ease of booking our preferred destinations without waiting periods due to our dual ownership status, stating that there were no additional hidden fees once we made a reservation. However, the reality starkly contrasted with the promises made. We were not informed of the additional maintenance fees for dual ownership, nor were we told about the non-interchangeability of points between WorldMark and Wyndham without incurring extra fees. The costs associated with booking, housekeeping, resort, and parking fees, alongside cancellation charges, were also omitted from our discussions. For example, we must pay an additional $100 to book and another $100 for housekeeping and at times depending on the location we must pay a resort fee, and parking fees. They also charge a fee for cancellation. None of this information was shared. This omission of critical information misrepresented the actual cost and terms of ownership. This experience has left us feeling deceived by the WorldMark sales representatives, who misrepresented the terms, conditions, and true value of the timeshare contract. We are now burdened with the financial and emotional strain of navigating these unforeseen complications.

We are more than disappointed and completely distrust Wyndham Vacations. We had only been on this contract for twelve months, yet we had already had several negative experiences. After signing up, we received countless calls encouraging us to upgrade. They also invited us to mandatory events for owners. In June 2024, we finally had the chance to use our points, but upon arrival they insisted we attend a 30-minute presentation, assuring us we could leave once our timer went off. Throughout the process, they have successfully manipulated us into maxing out credit cards to finance the product. This negatively impacted on our credit score, leaving us with six months to pay off the deposit at zero interest. We needed to put $1,000 on the card each month to reduce the balance. The rep then pushed us to upgrade and said that we would need to sell the old contract for a new one, which would require another credit check, something we were not willing to do. We contacted the company after we found out that the buyback program did not exist. I found the correct number online but hesitated to call. They also suggested contacting a Fidelity realtor, who said they could list the timeshare but that we might only receive around $3,000, leaving us responsible for the remaining balance. After ten months of payments, my fiancé discovered her credit report showed only 1% of the loan paid off. Confused, she accessed the loan through the Wyndham Destination website, only to find the loan was increasing daily. Despite trying to turn off autopay, Wyndham had a block in place. After calling them, she was able to get them to remove the autopay from the credit card. She then learned not only was there a 15.99% interest rate on the loan, but it was also increasing daily by $7.38. We are holding our breath to see what they say next, but we advise you to steer clear.

We were first exposed to Wyndham Resorts in Florida, where we were subjected to some shenanigans. Then during our honeymoon in the Smoky Mountains, Tennessee, we went to what they said would be a short presentation - about an hour or hour and a half. Instead, they kept us there for over 6 hours! The first salesman couldn't convince us, so he brought in another salesman. This second guy somehow knew things about me that I never told him - like my favorite soccer team. I now believe he looked me up on Facebook to pretend we had things in common to gain my trust. We told them we didn't want more debt since we'd just gotten married, and my wife already had some debt to pay off. That's when they started promising things they never delivered. They said we could rent out the Wyndham property and make good money. They showed us text messages from other people who were supposedly making money doing this. We could combine my wife's debt with Wyndham to lower our payments and that they promised to help us set everything up. None of this was true. We tried to make a complaint, but they said both salesmen had left the company so there was nothing they could do, essentially taking zero responsibility. We tried to make the best of it since we'd already spent so much money, but we could never book the places we wanted. Every time we complained, they'd offer us some deal with "just one more presentation" attached. These always turned into 5-hour sales pitches that wasted our vacation time. I would not be surprised if there isn’t a Facebook page of unsatisfied customers. If there is a class action lawsuit we are on board! What a scam!

My experience with Wyndham timeshare has been nothing short of devastating. What began as an apparent investment opportunity two years ago quickly devolved into a financial nightmare that has severely impacted my life and credit standing. The sales process was riddled with misrepresentation and questionable practices, including having me sign contracts while under the influence of alcohol – a fact the sales team seemed to deliberately exploit. The financial structure was particularly deceptive. I was offered a credit card for the down payment without proper disclosure of its 24% interest rate. The company subsequently maxed out my credit limit without notification, resulting in $12,000 of debt. Despite making regular payments, the predatory interest rates ensure the balance barely decreases. The promised benefits never materialized. Claims about booking flexibility, resale options, and rental possibilities proved false. Even basic amenities like airport transfers in Cancun, which were pre-paid, weren't honored. The system seems designed to constantly upsell, requiring additional point purchases just to maintain status or access basic services. As someone with an existing RCI timeshare at Atlantic City's Boardwalk for over five years, I can confidently say this experience is uniquely problematic. The sales team's claim that Wyndham owned all smaller timeshare companies was completely false – my other timeshare has no connection to them whatsoever. Having spent over $7,500 for just four nights of actual usage, while dealing with health issues including heart disease and recovery from a motorcycle accident, this timeshare has become an unbearable burden. I strongly caution others to avoid this deceptive scheme that preys on trusting consumers.

We feel completely deceived and trapped in an agreement with Wyndham Vacations that we don't fully understand and cannot afford. The stress and financial strain this has put on our family is immense. We trusted their representatives to provide us with accurate information, and they failed to do so.  A major factor in our decision to purchase was the heavily promoted Disney benefits. The salespeople emphasized our ability to use points for trips to Disneyland, creating an enticing prospect for our family. This was a major influence on our decision, as the idea of affordable Disney vacations was extremely appealing. However, the reality of using these benefits has proven to be far different from what was promised. Considering what we’ve been put through, we have insisted on the termination of our contract with Club Wyndham. We were not given the opportunity to make an informed decision, and it's clear that this agreement was made under misleading conditions. The sales tactics used were aggressive and manipulative. Our IDs were taken at check-in, effectively preventing us from freely leaving the presentation. Without our full understanding, they opened a Wyndham Rewards Credit Card and proceeded to put a 50% down payment of $8,000 on that card with a high interest rate. We were pressured by the claim that the offer was only good for that day, creating a false sense of urgency. Most concerning, we were not informed of our right to cancel within a few days of signing, denying us the opportunity to reconsider once we were out of the high-pressure sales environment.

Wyndham owner's I really do hope that their some legislature to protect consumer about this unfair burden that Wyndham are passing to their consumer. Seeing all the horror stories and my terrible experience with them. I only missed one payment of $53.68 back in 2022 (un intentional error) and now they want me to pay $620+ more that 900%. You would think that if you miss one payment it will be added to the following month and charge a little interest. But NO this is the scam that this company created so consumer have no choice but pay the pull over charges amount. How can these people sleep at night knowing that their intention is to make their customer suffer until the end of their life from the burden that this company created?

I rating this a two because we have gotten to use our points and we have upgraded a couple of times, but I wanted to warn buyer beware for these reasons: There are many international locations not available to Access owners, only Kai owners and they don't explain that during any presentation. They say you can use your points for Vacasa, which is similar to a VRBO. We were very excited about this; however, they don't tell you and you don't find out until you try to make a reservation that for every 1,000 Wyndham points you only get 400 Vacasa points. We moved our points forward to our next use year in anticipation of going on a nice cruise, but we were told we couldn't use our moved points for a cruise, only our current use year points. You have to use those at a Wyndham resort or bank with RCI. What malarkey!! Then they keep moving the goalpost by saying they would like to schedule an appointment if you are on a resort or via phone call if not to "share what is new". However, what they are really doing is constantly changing their program so that your points buy less, and if you want to keep your same level, you are going to have to upgrade. Of course, every time you upgrade, your monthly fees go up until you pay enough per year to self-pay for a very nice trip. They NEVER discuss restrictions during a sales presentation; you only find out when you try to use your points. Of course, the paperwork is so long you can't read it thoroughly, and you don't know what you don't know to ask for proper clarifications. Don't do it. Save your money and find deals online. The supposed travel savings on hotels, flights, car rentals, and such are a joke. Plus, some resorts have extra fees: transfer, booking, and extension fees. Then, if you upgrade, you end up having so many contracts and their associated dates that it gets even more confusing.