Wyndham WorldwideReviews of wyndhamworldwide.com

Our experience with Wyndham Resorts timeshare has been nothing short of disappointing. After attending their sales presentation in August 2022, we discovered that nearly everything presented was either misleading or completely false. The salespeople made numerous promises that turned out to be untrue. They claimed points would roll over at no charge and emphasized easy availability of properties, yet we couldn't even book a single week at their lowest-tier resort. Promised access to Disney properties? Another empty promise. The financial aspects were equally misrepresented. We were assured maintenance fees would remain flat – they didn't. The credit card terms and financing options presented were far from reality. They even made false claims about inheritance terms that could affect our family's future. Perhaps most frustrating was their promise of additional vacation weeks outside the Wyndham system. Like everything else, this proved to be another deceptive tactic. When we attempted to book during holidays, we encountered significant discrepancies in our point balance, contrary to everything we were told about rollover policies and point accumulation. The sales presentation was clearly designed to pressure potential buyers with misleading information. Their representatives made grand promises about availability, benefits, and financial terms – none of which matched reality. This appears to be a systematic approach to sales, using deception to secure contracts. My advice: Stay far away from Wyndham timeshare presentations. The promises made in these high-pressure sales environments don't align with the actual product. Save yourself the stress, money, and disappointment we experienced. I strongly urge potential buyers to thoroughly research and verify any claims made during these presentations. Our experience suggests their sales tactics rely heavily on misrepresentation and pressure to close deals.

We learned of Worldmark by Wyndham when we attempted to purchase tickets for a show in Pigeon Forge, Tennessee. I discovered what appeared to be discounted tickets with no strings attached. However, upon collecting the tickets, we were informed that we would need to attend a 45-minute presentation. We figured, "How bad could it be?" so we decided to sit through it. After the initial segment, we were soon approached by representatives who spoke at lightning speed and made numerous promises that were never delivered. We tried to leave, but they kept coming back with various offers, claiming we could stay anywhere we wanted at any time. They also mentioned that our family and friends could use our plan for just $349 for a week-long stay anywhere. Eventually we succumbed to their high-pressure sales tactics. We were never informed that maintenance fees would increase annually by 4%. They also neglected to mention that these fees would be inherited by our children, as they are tied to the property in perpetuity. Another promise made to us was that, amidst all the company changes, improvements were being made in reservations and bookings at these “Exclusive Resorts.” Not only are these hidden costs unsustainable for us, but it’s also borderline criminal behavior perpetrated by Wyndham’s salesmen. Overall, our experience with Worldmark by Wyndham has been pockmarked with challenges and disappointments. What started as an exciting opportunity for vacations quickly turned into a burden of financial strain and misleading promises. We trusted the assurances of exclusivity and value but found ourselves facing rising costs and a lack of availability. This is simply unacceptable, especially when you can book the same rooms for much cheaper online, have no maintenance fee obligation or mortgage payments. We are so sorry we got hoodwinked for thousands for the price of a couple of “discounted” tickets.

Customer service is abysmal. Beware and stay clear. Issue when trying to move a reservation (accidentally selected wrong day when reserving). They charged me for incorrect day and wouldn't refund. Will NEVER stay at a wyndham property. Customer service ice rep was rude. Bad experience all the way around. Shameful

What started as a promised "brief presentation" turned into a horrific 3-hour ordeal that exemplifies everything wrong with predatory timeshare sales. My family, including an infant, was essentially held hostage from 9 AM to 12 PM by aggressive sales representatives Jahmai and Rositsa, who showed zero compassion for our needs or time constraints. The level of deception was staggering. We were fed a stream of misleading information about payment options, including false claims about using credit card rewards to cover maintenance fees. The sales team conveniently "forgot" to mention that their suggested payment solution would require spending four times more than our credit limit! They deliberately obscured the true costs by excluding interest charges and escalating maintenance fees from their calculations. The emotional manipulation was particularly repulsive. As a single-income family, we clearly stated our financial limitations, yet the sales team used our children's future as emotional leverage to push an unaffordable purchase. The electronic contract signing was rushed, and they never informed us of our legal right to cancel within 10 days. Post-purchase, we've discovered that everything from the points package to rental opportunities was grossly misrepresented. We're now stuck with over $2,000 in unexpected charges from what was marketed as a "free trip." Customer service has been equally disappointing, revealing new layers of deception with each interaction. AVOID AT ALL COSTS. This experience has been nothing but a costly nightmare that preys on families' dreams of vacation memories.

I am writing this review to express my disappointment with Wyndham Vacation Club. As self-employed individuals in our 60s, we purchased this timeshare with the dream of creating lasting vacation memories for our family. Instead, we have experienced countless problems and were misled about what we were buying. To start, we were pressured to attend a "30-45 minute" presentation. This short presentation ending being 7 hours of dealing with high pressure sales. They convinced us that we "needed" to upgrade to a deeded property by claiming our existing contract had no real value and couldn't be passed down to our children. We were worn down after seven hours and eventually agreed to the upgrade, even though we had repeatedly explained we couldn't afford additional monthly payments. We've since discovered that many things we were told were simply lies! We were promised our points would always be enough for a three-bedroom suite for 7 nights and they aren't. No one told us the points needed for rooms would increase every year. We weren't informed that maintenance fees would jump by double digits annually. The current $2,500 yearly maintenance fee was never mentioned. The promised "anytime" vacation weeks aren't actually available anytime. The cruise benefits we were promised require booking through a separate company. Just three weeks after that first stay, we had another terrible experience when Wyndham's mistake with our reservation dates left us scrambling to find last-minute accommodations that cost us over $4,000. Even our third visit in July was marred by the same aggressive sales tactics we'd experienced before. As New Jersey residents, we feel we weren't given proper information about our right to cancel this contract. We work hard for our money, and this has become a financial burden rather than the family legacy we were promised.

I fell victim to the deceitful lies and unjust practices of Wyndham. Wyndham takes advantage of hard-working individuals and drains them financially and psychologically. I am here to report on the multiple misleading statements, misrepresentations, and omissions made during the sales presentation, which have led me to believe that I was not fully informed of the true terms of the agreement prior to the contract signing. Originally, during the sales presentation, I was told by Nick (the sales representative) that I could eventually sell my points and use the proceeds to cover my loan payments and even have some leftover as profit. This gave me confidence in signing the contract. Weeks later (when I finally got access to my portal online) I found out that the selling of my points would cover no more than 3 of my mortgage payments. This is a significant discrepancy, and if I had known the truth at the time of the presentation, I would not have agreed to the contract. Not to mention I was also told I could refinance this loan with a bank for a lower rate. Again, I found out this was also a lie as banks do not refinance timeshare loans. I feel that I was misled into believing that refinancing would be a viable solution to reduce my loan payments. I was also never informed of my cancellation rights or the period of which I would have been able to cancel the contract. I did not receive a copy of the signed contract until two weeks after the presentation, at which point I was no longer able to cancel the agreement within the stated time frame. Another significant issue is the misleading information regarding interest charges. Nick specifically told me that if I paid off the loan early, I would only be charged interest on the current balance of the loan. I discovered later that the loan has a fixed interest rate, and that interest is being charged on the total loan balance, regardless of the current amount owed. I feel misled to the upmost degree.

Never buy a Club Wyndham Vacation Resorts timeshare and Never Accept a Club Wyndham Vacation Resorts sales ploy of free gifts to "JUST WATCH a 20-minute presentation with no obligation"!! The sales staff at Wyndham Resorts, 410 Ocean Blvd. Myrtle Beach, SC are hard nose commission-based crooks, who are very aggressive and lie about point system, Wyndham rewards, maintenance fees, buy outs and anything else to lock you into an overpriced program. If the extreme number of ones (1) for this review are your only indication, it should be enough to never go to one of their sales events.

This is an official warning to NOT purchase a timeshare with Worldmark by Wyndham!!! They promise you short presentations and free gifts but they hold you hostage for hours pressuring you and keeping your ID as collateral until you sign a contract. In the first meeting alone, we explicitly refused their offers 6-8 times before finally giving in, just so we could leave. Every trip we took, we were always forced into a meeting described as an “owner update.” They promoted new benefits, explaining how we could sell back unused points to offset costs, so we agreed to increase our loan amount. Then we were specifically instructed not to mention that we wanted to increase our points because we could sell them back. It was like this every time, the continuous lies and deceit!! They keep pushing us to upgrade our package and it has now placed us under severe financial distress!! After each signing, we did not receive our contracts until several days later via email - conveniently after the rescission period had expired. We believe this delay was intentionally designed to prevent us from exercising our consumer rights during the rescission period. We were also never clearly informed that our children would inherit responsibility for both the mortgage and maintenance fees after our death. Why would children get roped into contracts?? The whole timeshare has been nothing short of a waste of time and money. I am highly dissatisfied and don’t recommend Worldmark by Wyndham timeshares.