Wyndham WorldwideReviews of wyndhamworldwide.com

As a long-term Wyndham timeshare owner, I will detail my frustrating 20-year journey, beginning with Fairfield Resorts in 2003 and continuing through Wyndham's acquisition. The review reveals a pattern of misleading sales tactics and unfulfilled promises. Initial sales pitches promised property ownership, investment appreciation, easy resale options, and flexible vacation booking. However, these claims proved false over time. The owner discovered they merely had the "right to use" privileges rather than actual property ownership, and booking desired locations and dates became increasingly difficult. They use aggressive sales practices, including mandatory "brief" presentations that routinely extended to 3-4 hours. Sales representatives consistently pushed for additional point purchases, often using deceptive tactics like fictional "special deals" and false urgency to pressure buyers. Maintenance fees, initially presented as stable, increased significantly over the years. The promised flexibility in vacation booking proved illusory, with better accommodation consistently restricted to higher-tier members, creating pressure to purchase more points. A particularly concerning revelation was the misrepresentation regarding inheritance - children are obligated to accept the timeshare and its associated maintenance fees, contrary to the initial presentation of it being optional. In 2024 at Star Island in Orlando, the pattern of extended sales presentations and delayed "gifts" continued, demonstrating that these practices remain unchanged despite decades of customer complaints. Overall, Wyndham practices systematic misrepresentation and aggressive sales tactics that have persisted throughout the ownership experience.

My experience with Wyndham Vacation Resorts has been deeply disappointing. What began with a promise of "free" show tickets in Las Vegas turned into a nightmare of aggressive sales tactics and unauthorized actions. The initial "brief breakfast presentation" stretched into a grueling 5 hour ordeal, setting the tone for what would become a pattern of deceptive practices. The sales team ran unauthorized credit checks, pressured us with fake "one-time offers," and even suggested we misrepresent our financial information to qualify for better rates. We were saddled with an excessive 15.49% interest rate, and after spending nearly $20,000, it's clear their claims about this being "the most cost-effective way to vacation" were completely false. The problems didn't end with the initial sale. During a recent stay in Florida, what was described as a "mandatory owner's meeting" was actually another high-pressure sales attempt. Most disturbingly, they opened a credit card without my consent and tried to pressure me into making financial decisions without my spouse's knowledge. The RCI exchange program, touted as offering exclusive access to external properties, has proven difficult to use, with constant discrepancies between online availability and phone representative information. Annual dues and fees were misrepresented, and crucial information about our rights under the Truth in Lending Act was inadequately disclosed. Save yourself the headache and financial burden - avoid Wyndham Vacation Resorts' timeshare program at all costs.

Don’t do it. They are salesman that is all. They take advantage of you so they get a paycheck. There isn’t any availability for good hotels when you need them. I’ve been a part of them for less than a month and can’t find anything for my vacation is coming up. I let it be known that I travel often And more so last minute and they told me this would be the perfect program for me. It is not. This was a terrible investment and they took advantage. It is inhumane and not right. Do not sign that contract and if you do, go home and have buyers remorse, check your states laws as to when you can get out of signing that. Mine was seven days and I missed that. I had no idea. When I asked them at signing what that would look like if I changed my mind, he did not give me the option of getting out of my contract within the grace period. These people took advantage of me. It feels awful.

I have had it with Wyndham! Do yourselves a favor and keep away from these scammers. I have attempted countless times to get hold of Devin, Jason and Dustin to cancel our membership with them because they deliberately lied and took advantage of our kindness. It frustrates me that they ghost their clients and refuse to speak with us. I have emailed them. I have sent text messages all to which none have been answered. I sent a letter to a Mr. Michael Brown detailing the lies that were told and how they suckered us into buying a membership that is both useless and financially draining and still haven’t received a response. It makes me wonder if he knows exactly what his employees are doing and refuses to acknowledge it. These representatives DID NOT tell us that there was a certain time limit we were allowed to cancel the membership. They purposely leave out details or verbally promise you something entirely different than what is on the legal paperwork. These people are con artists, and they know how to cover their tracks on legal paperwork. If Wyndham refuses to cancel our contract that was sold to us using false information, I will seek attorneys to get the job done. I don’t take kindly being lied to and scammed out of my money.

Our initial introduction to Wyndham came through a cold call offering a free trip to Ft. Lauderdale, with a required one-hour presentation, it ended up being 2 hours. During our initial sales meeting, with representative Daniel Garcia, we were led to believe that the timeshare would increase in value and could be easily resold. That was a lie, no one wants to buy these time shares in the secondary market. Also, time shares do NOT gain value. We were also told that Wyndham resorts were private and exclusive for owners only, which we've found to be misleading. In a later 3 hour grueling session there was no mention of how maintenance fees would increase over time. They used multiple representatives using aggressive sales tactics that left me in tears of frustration. We were pressured into accepting their credit card plan to cover a down payment. The experience concluded with a video contract signing that left us feeling overwhelmed and manipulated. This is a Financial Burden and represents extremely poor value for retired individuals on fixed incomes, as we can no longer sustain the increasing maintenance fees and payments. There was a lack of disclosure throughout our relationship with Wyndham, there has been a consistent pattern of failing to disclose critical information, particularly regarding the increasing maintenance fees and actual costs of ownership.

My recent experience with Wyndham was nothing short of manipulative. What started as a simple 5-day vacation package turned into a nightmare of high-pressure sales tactics and false promises. During the "mandatory class," sales representative Surge promised an easy contract exit after 5-6 months of payments if we upgraded to their Bronze VIP package - a complete lie. The sales process itself was disturbingly orchestrated. We were repeatedly taken out of the room during recorded sessions and coached on what to say, creating a misleading record of our agreement. They rushed us through electronic contract signing without providing physical copies, effectively hiding our 10-day cancellation rights. The representatives falsely marketed this as a real estate investment and claimed Wyndham resorts were exclusive to owners - both demonstrably false claims. When we attempted to follow through with the promised exit process, we were met with endless transfers between departments and complete denial of any exit options. They failed to provide mandatory contract documentation and Truth in Lending disclosures, misrepresented the investment nature of the purchase, and made false claims about property exclusivity. After faithfully making payments as instructed, we hit a wall of bureaucracy and stonewalling when trying to exit. Save yourself the headache and financial burden - avoid Wyndham's deceptive timeshare practices at all costs. Currently pursuing legal action to resolve this nightmare.

My experience with Wyndham Timeshares has been nothing short of disappointing and financially draining. What began as a dream of creating family memories turned into a nightmare of deceptive sales tactics and hidden obligations. The sales process was riddled with misrepresentation. I was falsely told the resort was exclusive to timeshare holders, only to discover this wasn't true. The "brief" sales seminars stretched into six-hour marathons of high-pressure tactics, with salespeople refusing to relent until contracts were signed. The financial burden has been crushing. I was never properly informed about the perpetually increasing maintenance fees (currently $969.05) that I'd be responsible for indefinitely. The promise of property ownership was misleading – I discovered I don’t actually own anything, just the right to make reservations subject to availability. The most heartbreaking incident occurred during a July 2023 trip meant to honor my late daughter's memory. My reservation was completely mishandled, forcing my autistic grandson and me to relocate to a Motel 6. When I sought resolution, I was met with endless runarounds and zero accountability. The rental options promised to offset costs proved impossible and attempts to make reservations have been blocked due to maintenance fee issues. What was marketed as a legacy to leave my family has become a cautionary tale about the predatory nature of timeshare sales. I strongly advise anyone considering a Wyndham timeshare to thoroughly research their options and carefully read the fine print.

Customer service is horrendous in AUS and all they care for is money and upgrades, just avoid these marketing leeches at all costs. Changes to reservations are blocked as my payments are a little behind and would not budge as every commitment needs to be paid by first of the month. Levy keeps going up by double digits and hard to keep up with. There's too many owners compared to reservations available, just hard to find bookings anywhere. Please save your hard earned money and ONLY travel when you feel for a holiday rather than being pushed and forced to use points as they are expiring. Financial stress and holiday burdens. STAY AWAY! Would give them a -5 Rating!