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Wyndham Worldwide (wyndhamworldwide.com) has 749 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
Also known as
wyndhamworldwide.com
Website
wyndhamworldwide.com
Category
Activities & Tours
Location
Parsippany-Troy Hills, New Jersey
Listed on Five Star Index
2026
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Most recent review: October 2026.
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Recent owner and now seeking legal exit. I'm exploring an exit arbitration with Jay's legal team. Check out this team, google Wyndham Ownership Lawsuits and it will pull up press releases. Contact Jay to find out how they may be able to help you and to get a free case review. From my experience, Jay's team is quick to respond.
Jay Kumar - Law Offices Jay Kumar
+1 312-767-7903
Hope this helps someone who's in the same boat and trying to get out of this mess.
RG
Richard G.
Club Wyndham is not a good investment
My experience with Club Wyndham has been nothing short of disappointing and frustrating. What began as an enticing presentation during a stay in Branson, MO quickly devolved into a costly mistake that I feel compelled to warn others about.
The sales pitch was masterfully crafted, painting a picture of luxurious vacations four times a year and a valuable legacy for our children. We were pressured into making an immediate decision with promises of bonus points and exclusive offers that would "never be available again." However, the reality has proven to be drastically different from what was promised.
The first red flag appeared when we attempted to book our initial vacations. Despite having a substantial points allocation, we struggled to find availability at desired locations. When we finally managed to secure a week in New Orleans, it consumed more points than our annual allowance – hardly the efficient vacation solution we were promised.
The most alarming discovery came when researching our options to exit the contract. Our $20,000 investment had plummeted to a mere fraction of its original value, with similar timeshare points being sold on eBay and Redweek for about 1% of what we paid. Even more concerning was learning that our children would be obligated to inherit not just the timeshare, but also its associated debt and maintenance fees – a crucial detail conveniently omitted during the sales presentation.
Instead of acknowledging these issues, Wyndham's response was to attempt selling us additional "benefits" for $5,000, comparing it to upgrading an iPhone. This tone-deaf approach to customer service, combined with their deceptive sales tactics and the product's failure to deliver on its promises, makes it impossible for me to recommend Club Wyndham to anyone considering a timeshare purchase.
My advice? Thoroughly research timeshare ownership and read reviews from current owners before signing any contract, regardless of how appealing the presentation may seem.
JF
Jolie F.
I wish I could give Wyndham zero stars
I wish I could give Wyndham zero stars. Scam, scam, scam, don’t sign anything with these con artists. It starts with a call promoting a stay, typically discounted but only if you attend a presentation. You end up stuck there for 4 hours. These reps will deliberately take your license to hold you hostage in their presentations and won’t allow you to leave. They offer you incentives for attending, but these gifts are not “free” because you pay it with a signature and a lifetime of being locked into bogus fees for something you can never use. They tell you it's Real Estate (lie), show you unobtainable vacations, and tell you that you can rent it to make money…Save yourselves the headache and financial ruin; don’t do business with these people. Take it from someone who was scammed. I promise the CEO will hear from me until they release me from this useless purchase.
RA
Rachel
I would not touch this company with a…
I would not touch this company with a barge pole. In my opinion they are sharks who lie to get you to attend their hard sell sales presentation on payment of a refundable deposit which they refuse to pay back. They fob you off every time you ask for it with 'it will be refunded, you need to wait a few more days'. Goodness knows how much they rip people off who buy a timeshare. I believe they are there to relieve you of as much money as they can.
They bring down the reputation on the entire Wyndham Group . Very disappointed .
WI
Wing
Club Wyndham is a scam and makes false promises
They promised they would give me a pair of cruise ship tickets. After I booked the cruise, paid for it, and received a confirmation. I was told days later that the cruise had been cancelled. If I wanted to take the cruise, I must have to travel to Charleston, South Carolina, which is 1,000 miles away from my home. I don't want to travel to Charleston for that cruise. As a result, I cancelled the trip without being reimbursed.
They promised me I could transfer my points to RCI. I found that the website for RCI never works. I called the RCI operator and she told me that they cannot fix the website and that I had to ask Club Wyndham to fix it. They lied. I used three different computers, Google Chrome, and Internet Explorer and none of them worked. And they refused to fix that site.
LK
Laura K.
La Quinta Inn & Suites by Wyndham Rochester Mayo Clinic S 4353 Canal Place SE, Rochester, Minnesota 55904
When we booked we were told they provided a shuttle to Mayo when I questioned again when we checked in and was told yes. Next morning when we say we would like to be taken at noon and then picked back up at 3 oh that doesn’t work he’s off at 2, told we could just uber back!?! So that costs us an extra $28
The next day we had to drive ourselves which cost us $12 parking and the inconvenience when that was supposed to be included in our room.
I had to ask for towels the because no one came to change out towels or empty the garbage's, when I questioned why was told that we needed to sign up for that service like the sign in our room told us but there was no sign informing us of this requirement.
Hot tub and kiddie pool and ice machine were out of order the entire time we were there.
Coffee was disgusting and there was not a single piece of fresh fruit to be had at the breakfast that was included.
I asked to visit with a manager Beth who was not available either time I asked to visit with her. When I asked to cancel and get a refund was told I could cancel but no refund would be issued since it was past the cutoff time.
EM
Evelyn M Martinez B.
Un engaño total....
Un engaño total....
DD
Dustin D.
Do not vacation with Wyndham
Do not vacation with Wyndham, they will rope you into a financial obligation that will drown you and your family. They take advantage of vulnerable families and do not care about their owners’ well-being. We were walking on the board walk in Panama City Beach when we passed an information booth offering free tickets. I was worried there was a catch, but we were told all we needed to do was show up to Club Wyndham and listen to a presentation for an hour. That was a huge lie. They took us and our children into a small room holding way too many people. We were forced to listen to someone talk and talk and talk. We finally thought it was over and then we were abruptly forced to follow someone else who continued to talk about signing up with Wyndham and why we should sign up. We consistently said no more than ten times. We made her aware that it sounded nice, but we needed to focus on our special needs son. The pressure continued while my husband continued to say no. The children were getting restless and hungry, so I was starting to say okay because we just wanted to leave and enjoy the vacation we had left. When we finally gave in, it had been almost 7 hours. At no point were we clearly informed of the total financial commitment. Instead, the presentation left us with the impression that the time share would be a good option for our family. But it wasn’t until later that we realized the actual financial burden it would be. Wyndham was dishonest with us and left us with this financial restraint. We are absolutely devastated.