Orlando
I placed an order for a nitrous oxide…
I placed an order for a nitrous oxide tank regulator 4 weeks ago, and the order has not yet shipped. I suggest when they don't have a product, don't put it the website.
Response from WT FarleyDec 24, 2020
Orlando, Thank you for your response. We are sorry that we have been unable to ship the regulator that you ordered. We expect to have them in the next couple weeks and will ship your order asap. Unfortunately, due to the Global Pandemic, some items are much more difficult to procure these days. Our inventory is changing by the minute due to the demand for products being used to fight the virus. Because of this it is challenging to try to keep all the item availability up to date. You can always call us first to see if we have an item in stock or what the lead time will be. The regulator that you ordered doesn't not have an alternative option so we weren't able to offer you another solution. We are doing our best to keep up with demand but some of manufacturers are taking much longer to produce the products than normal. We will ship your order as soon as we can. Kind Regards, WT Farley


