Anna G.
Marketer's go-to tool for project management
I came into my organization without even having heard about Wrike, but through exploration, testing, Wrike discover courses, and working with Wrike professional services, I ended up mastering the platform and becoming an expert for my colleagues to rely on. Wrike seemed a bit overwhelming at first as there was a lot to learn, but I felt well equipped with the tools to feel confident and comfortable in the platform. Some pros: * The community; I love being able to share ideas and support/be supported by others using Wrike as well as those working at Wrike (they are super involved in the community). * The user-friendliness of the platform; Wrike is easy to navigate and offers plenty of different ways to view data and work. They are constantly working on improving UI. * Features galore; Wrike is always pushing out updates and new features from enhanced dashboarding to onboarding templates. Some cons: * Some product feedback posts of features that the community suggests/asks for that have amassed a ton of support/upvotes (in some cases, requests that have been made years ago) don't have any updates for expected release (or are kept as unplanned or on the backburner) * Have felt pressured to purchase more seats or sign up for paid features, with many, many follow-ups when we say we will get back to them on our decision * Some users feel like there's too much going on, it's too messy/chaotic/overwhelming; I believe they just need a little more training and open-mindedness when it comes to the power of Wrike Overall, I'm really happy with our choice in PM tool. It greatly benefits any operational team in receiving requests and having steps to follow; the main challenge I'd say has been getting folks to manage their work and take accountability/ownership, but I believe this is something that would exist regardless of the platform we use.
Response from WrikeMay 15, 2025
Thank you so much for your detailed and thoughtful review, Anna! We're thrilled to hear how you've grown from a Wrike newcomer to an expert and a go-to resource for your colleagues. It's wonderful to know that our community, user-friendly platform, and ever-evolving features have supported your journey and made a positive impact on your team's operations. We appreciate your honest feedback about areas for improvement, including communication around feature requests and the experience with sales follow-ups. Your insights help us understand where we can do better, and we’re committed to making Wrike even more responsive and user-friendly. Thank you for highlighting both the strengths and challenges—your perspective is invaluable. If you or your team ever need more training or support, we're always here to help. We're grateful to have you as part of the Wrike community!